Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,914 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,914 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, good price, quick delivery.”

Helpful Report

Posted 2 years ago

Thank you for the 5 star review and great feedback!

Posted 2 years ago

“We always buy towel rads from Trade Radiators. Excellent choice and the thermostatic controls are brilliant. Would recommend them to everyone.”

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Posted 2 years ago

That’s amazing to hear and very much appreciated. Thank you so much for your continued custom!

Posted 2 years ago

“Good delivery and good price. Will use again.”

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Posted 2 years ago

That is absolutely fantastic to hear Neil, thank you for the 5 star review. We look forward to welcoming you back next time.

Posted 2 years ago

“Replacement towel rail element exactly as ordered and arrived in 24 hours great service.”

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Posted 2 years ago

That is great to hear, thank you for the fantastic review.

Posted 2 years ago

“Extremely satisfied with our two radiators and with the speed with which our order was fulfilled. Impressed with the standard of packaging which ensured the product was delivered in perfect condition.”

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Posted 2 years ago

Thank you very much for the 5 star review Kenneth! We are so pleased that you are happy with your Trade Radiators purchase and hope to welcome you back in the future.

Posted 2 years ago

“Great products and super fast efficient delivery service”

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Posted 2 years ago

Thank you for the 5 star review Valerie! Very pleased to hear that you were happy with the products and delivery service. Thank you for shopping with us.

Posted 2 years ago

“Got promised radiator valves would turn up the next day. Didn't turn up for another 5 days. Had to buy another set”

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Posted 2 years ago

Thank you for your review Rob. I can see the goods were dispatched straight away but delivery was delayed due to the Royal Mail strikes. Our apologies for any inconvenience that was caused.

Posted 2 years ago

“Good service, helpful customer service, unfortunately, ordered the incorrect item so had to return, £30 collection from you is a little steep.”

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Posted 2 years ago

Thank you for your positive review. Very glad to hear you were happy with the service provided The £30 is quite a standard courier charge for a large item but we are certainly happy for you to return the goods using your own courier should you wish to do so. If there is anything we can help with, please do get in touch with the customer service team.

Posted 2 years ago

“Quick delivery that arrived on time in excellent condition 👌 Really pleased with their price options and service.”

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Posted 2 years ago

Thank you for the 5 star review! Very happy to hear you were pleased with the service. We look forward to welcoming you back in the future.

Posted 2 years ago

“Brilliant delivery within days no issues look great”

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Posted 2 years ago

Glad you're happy with your purchase! Thank you so much for shopping with us.

Posted 2 years ago

“Great service and delivery. One item was out of stock but refund received promptly and replacement delivered”

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Posted 2 years ago

Thank you very much for the positive review Sharon. Glad we were able to get you all sorted! We hope to welcome you back in the future.

Posted 2 years ago

“Very nice radiator and helpful staff when I had a query about fitting”

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Posted 2 years ago

Thank you for the positive review Michael. Very happy to hear you were pleased with the goods and service provided.

Posted 2 years ago

“Excellent service and communication. Would definitely recommend”

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Posted 2 years ago

Wonderful to hear Elizabeth! Thank you for the positive comments and recommendation.

Posted 2 years ago

“A great selection of products with good descriptions, a really easy ordering process and regular delivery updates. Prices very reasonable and they also applied a discount, the rads were delivered very quickly. What’s not to like? Amazing experience.”

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Posted 2 years ago

Thank you for the fantastic feedback Beverley! Delighted to hear that you were so happy with the whole process! We hope to welcome you back again in the future.

Posted 2 years ago

“Goods arrived safely but unfortunately were too late so had to return them. Did so about 2 weeks ago but still not received a credit yet. Appreciate places are closed over christmas and we've had postal strikes.”

Helpful Report

Posted 2 years ago

Thank you for your review. Apologies for the delay, unfortunately this was due to the Royal Mail strikes. I can see that the refund was processed as soon as the goods arrived back with us. Apologies again.

Posted 2 years ago

“Great radiator, great price, great delivery.”

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Posted 2 years ago

Glad you're happy with your purchase Ken, thank you very much for shopping with us!

Posted 2 years ago

“Great service , thanks”

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Posted 2 years ago

Wonderful to hear! Thank you so much for the positive review.

Posted 2 years ago

“The towel rail radiator was competitively priced, it was delivered the next day and, now that it is installed, I am very happy with it. I would highly recommend Trade Radiators.”

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Posted 2 years ago

We are delighted that you're so pleased with your purchase Julia, thank you for choosing Trade Radiators.

Posted 2 years ago

“Good price and fast delivery”

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Posted 2 years ago

Thank you for the 5 star review and great feedback!

Posted 2 years ago

“The service was really excellent at all stages: Purchase , easy and acknowledge very timely Refund precessed with loads feedback, at the time of several postal strikes”

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Posted 2 years ago

Thank you for the super feedback David, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,914 reviews