Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,946 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,946 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well impressed with the quick delivery time and the quality of the product for the price”

Helpful Report

Posted 4 years ago

Super to hear, thanks Stephen.

Posted 4 years ago

“Great radiator at a great price and fast delivery!!!”

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Posted 4 years ago

Excellent to hear James, thank you!

Posted 4 years ago

“Fast delivery and efficient service.”

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Posted 4 years ago

We really appreciate your positive feedback, thank you John.

Posted 4 years ago

“Really fast delivery, great selection.”

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Posted 4 years ago

Thanks Stephen, it's great to hear that you're happy shopping with us.

Posted 4 years ago

“Typically, left the heating upgrades until the Autumn arrived and needed a tall high BTU output rad. Every one that fit the criteria was out of stock. I came across this company purely after exhausting all the usual sites and I’m so glad that I did. They had a far superior radiator in stock. Was ordered on the Sunday and arrived 2 days later. No delivery costs either. I cannot recommend this company highly enough. Don’t always click on the first few recommendations by Google. Try this company first. Excellent.”

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Posted 4 years ago

That's a splendid recommendation, thank you Glen! It's really good for us to hear this, we are a small team and truly appreciate your positive feedback.

Posted 4 years ago

“Lovely radiator, looks great and was easy to install. quick delivery too”

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Posted 4 years ago

Hi Katy, we have one order for you with one radiator and you have not been in touch with us in any way to discuss any aspect of your order, incorrect items, returns, anything at all. Could it be that this review is in relation to a different company and that you've posted it here in error? If you do wish to discuss the order you have with us then you should contact our Customer Service team on 0141 225 0430 (Mon-Fri 8.30-5.30) and we will be happy to help. Thank you.

Posted 4 years ago

“Delivered on time, in perfect condition and of great quality.”

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Posted 4 years ago

Perfect, thanks for your 5 star review.

Posted 4 years ago

“The radiators look brilliant, service spot on and fast delivery”

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Posted 4 years ago

That's marvellous to hear Kevin, thank you!

Posted 4 years ago

“We were extremely pleased with the heated towel rail, a good quality product at a competitive price. The service and delivery was most efficient.”

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Posted 4 years ago

That is really excellent feedback, thank you very much Susan.

Posted 4 years ago

“Easy to order, delivered what they said they would, quality looks good, fast del,”

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Posted 4 years ago

Great to hear, thank you Gary.

Posted 4 years ago

“A wide selection of quality designer rads and standard rads at good prices. I G Taylor Plumbing & Heating”

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Posted 4 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Product was what we required and description accurate but delivery took longer than expected and had to chase on 2 occasions.”

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Posted 4 years ago

Thanks for your review Gavin, glad you're happy with the product. The courier was 1 day late, apologies for the inconvenience this has caused you. We do remind customer in their dispatch email: "Please be aware that delivery delays are not uncommon at the moment due to the COVID crisis which has had a huge impact on logistic networks across the country and we appreciate your patience."

Posted 4 years ago

“Fabulous service”

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Posted 4 years ago

Thanks for the 5 star review and positive feedback!

Posted 2 years ago

“Good quality radiators look lovely in my hallway and on on landing. Quick and easy delivery”

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Posted 4 years ago

That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Very helpful person on the phone, and the order came the following day. Excellent, cannot fault the service. Would recommend.”

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Posted 4 years ago

An excellent recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Radiator arrived damaged”

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Posted 4 years ago

Damages should be reported to allow us to rectify this (we have no record of any issues on your order). Please email info@traderadiators.com or call 0141 225 0430. Thank you.

Posted 4 years ago

“Great thanks...”

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Posted 4 years ago

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

Posted 2 years ago

“Great customer service! Received a call the day after I placed my order to confirm delivery date. Items arrived quickly and so reasonably priced. Never used this company before but will definitely use again.”

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Posted 4 years ago

Hi Caroline, we are glad to hear we provided you with top-notch service! We appreciate the feedback and please see us again if there is anything else you need!

Posted 2 years ago

“Excellent service and price. Would recommend.”

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Posted 4 years ago

An excellent recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Very pleased with the vertical aluminium radiator. Arrived quickly and really well packaged. It looks better than I thought it would, unfortunately I haven't had it fitted yet as it is being installed with a new kitchen in late October so I can't say how well it works but if it is as good as it claims to be I will be more than pleased. Many thanks”

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Posted 4 years ago

Thank you for the excellent feedback Stephen, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,946 reviews