Login
Start Free Trial Are you a business?? Click Here

Trade Radiators Reviews

4.7 Rating 4,988 Reviews
93 %
of reviewers recommend Trade Radiators
Company Reviews Product Reviews
1,693
 Metrics Info
4.7
Based on 4,988 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
J Warner
Verified Buyer
“I bought a 1400mm X 600mm towel radiator with an electric heater element. The radiator came on time and looks great. It was also excellent value compared to local plumbers merchants. Finally I found the website much clearer than many others which provided less information and appeared to be primarily focused on the trade rather than enthusiastic DIYers.”
Helpful Report
Posted 9 years ago
Thank you for the excellent feedback James, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you
Posted 2 years ago
P Douglas
Verified Buyer
“Good price for own brand poduct that is of an excellent design. Easy to use web site and prompt, efficient delivery. All that one could ask for.”
Helpful Report
Posted 9 years ago
Thank you for the excellent feedback Paul, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you
Posted 2 years ago
R Brereton
Verified Buyer
“Excellent service, helpful when phoned not knowing really what I was ordering! Speedy delivery, beautiful radiators, have already recommended to friends, who have placed an order.”
Helpful Report
Posted 9 years ago
That is lovely to hear Richard and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
M Munro
Verified Buyer
“Bought this radiator at a fraction of the price of comparable radiators. Am absolutely delighted with it looks great and works a treat.”
Helpful Report
Posted 9 years ago
That is lovely to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
B Thompson
Verified Buyer
“The radiators we chose were delivered on the promised day. They produce the expected heat, enabling us to benefit from the aluminium construction and to dispense with a much larger radiator and save space.”
Helpful Report
Posted 9 years ago
Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you
Posted 2 years ago
A NICHOLLS
Verified Buyer
“GREAT SERVICE. GREAT PRODUCT, THE CURVED RADIATOR THAT YOU CURVED FOR ME FITTED LIKE A GLOVE. VERY WELL SATISFIED”
Helpful Report
Posted 9 years ago
Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you
Posted 2 years ago
M Windo
Verified Buyer
“I found the experience of actually ordering my radiators good and I was impressed with the quick delivery times. Earlier in the year I had ordered a bathroom radiator and I was pleased with it and so this time ordered two much more expensive designer column radiators. The delivery person was dreadful. He said he would only deliver them to the pavement and he was not paid to help bring them inside the house. I had to ask a neighbour to help and we got them in. The delivery person did not give me time to inspect the rads and asked that I sign the paperwork. I did so, but pointed out that I had not looked at the radiators. Later, when the plumber came to fit the radiators he found a chip on the top of the bigger radiator. This was possibly caused in the packing or even in the delivery. I did not send the radiator back as I had already booked the plumber's time and was keen to get the thing fitted. I phoned your company and you have supplied a small bottle of repair paint. This will not completely cover the chip which is a shame when I spent just under £600 on these radiators. Between the ordering which was good to the delivery which was bad and the condition of the product which was chipped - I am forced to say my overall experience rates only a poor.”
Helpful Report
Posted 9 years ago
A Charles Miller
Verified Buyer
“Very poor delivery .item took ages to arrive and did not turn up when it was suppose too.trade radiators gave me a date to wait in and never bothered to turn up.never rang to re-arrange or let me no what was happening.i will not be using this company agian”
Helpful Report
Posted 9 years ago
Sincere apologies that this happened The couriers at times fell short of our high standards which is unfortunately what has happened with your order and we are truly sorry. Please be assured that we have since stopped using that particular courier company for reasons such as this, it's just not good enough and our customers deserve only the very best of service. We hope that we get the opportunity to provide you with our usual service again in the future, please do mention this and we will ensure you receive a generous discount.
Posted 2 years ago
R Lintern
Verified Buyer
“just placed an order with Stacey. She is charming and helpful and should be promoted and given a bonus. Hope the radiators are good. Richard”
Helpful Report
Posted 9 years ago
That is lovely to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
Anonymous
Verified Buyer
“just placed an order within Stacey. She is charming and helpful and should be promoted and given a bonus. Hope the radiators are good. Richard”
Helpful Report
Posted 9 years ago
We are delighted to hear that Richard, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We look forward to welcoming you back next time.
Posted 2 years ago
Mrs S Batty
Verified Buyer
“Great customer service. Helpful, knowledgeable staff. Product accurately described and we were pleased with our order. Would definitely recommend.”
Helpful Report
Posted 10 years ago
That is lovely to hear Stephanie and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
P Cooper
Verified Buyer
“Pleasant on the phone. The radiator was delivered in three days . The person delivering was helpful and polite. Have recommended the site to a friend who has also ordered a radiator having also had a good experience. No problems with fitting.”
Helpful Report
Posted 10 years ago
That is wonderful to hear Patricia and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
Mrs K Varley
Verified Buyer
“Speedy delivery and great service. Radiator looks good and is very efficient as are all the rads we've bought from here.”
Helpful Report
Posted 10 years ago
That is wonderful to hear Kim and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
S Wright
Verified Buyer
“Love my towel rail. Kicks out more BTU's than anything else I could find. In fact most weren't even in the same ball park. The dual fuel option is also fantastic for those summer months when the heating is off, allowing me to program the thing to come on for an hour or so to dry my towels out. Looks great too..”
Helpful Report
Posted 10 years ago
Thank you for the excellent feedback Stewart, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you
Posted 2 years ago
K MacKenzie
Verified Buyer
“Very efficient, reliable and helpful service. Website is slightly awkward but ok once you get to grips with it. I was totally clueless about what I needed but was patiently guided through the process. I will definitely order from them again.”
Helpful Report
Posted 10 years ago
That is super to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
P Fairbrother
Verified Buyer
“Very good at all stages of the ordering process and extremely fast at putting things right when we discovered that the initial rad was damaged, new one working nicely now though ;-)”
Helpful Report
Posted 10 years ago
We are delighted that you're so pleased with your purchase Peter, thank you for choosing Trade Radiators.
Posted 2 years ago
K Camish
Verified Buyer
“Trade radiators did what the site stated & the rad was delivered day after the order and well packaged,it looks good value & quality.”
Helpful Report
Posted 10 years ago
We are delighted that you're so pleased with your purchase Kenneth, thank you for choosing Trade Radiators.
Posted 2 years ago
P Ellis
Verified Buyer
“We ordered 2 Matt black 6ft , they were delivered quickly and on time , all with great value well done trade rads keep up the good work . P. E”
Helpful Report
Posted 10 years ago
Thank you for the excellent feedback Peter, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you
Posted 2 years ago
M McAlweenie
Verified Buyer
“Would definitely use again first class operater on telephone and put me at ease with my order”
Helpful Report
Posted 10 years ago
That is lovely to hear Maureen and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
R Hawkins
Verified Buyer
“They made it very easy to measure up for the curved radiator we needed. The radiator arrived in good time and fitted the space very well. Thanks a lot Bob”
Helpful Report
Posted 10 years ago
Thank you for the excellent feedback Bob, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you
Posted 2 years ago
Trade Radiators is rated 4.7 based on 4,988 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request