Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,951 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,951 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time I had used trade radiators, great customer service and fast delivery. Would use again”

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Posted 4 years ago

Fantastic to hear, thanks Brendan, we really appreciate it and look forward to welcoming you back in the future. Thank you for choosing Trade Radiators.

Posted 4 years ago

“Easy to choose and Oder on website, Excellent prices Good delivery service”

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Posted 4 years ago

Thank you. :-)

Posted 4 years ago

“Helpful customer service Package arrived quickly, well packed. Will be using again. Thank you”

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Posted 4 years ago

Thanks Giovanna, great feedback and recommendation, thank you for choosing Trade Radiators.

Posted 4 years ago

“Nice product/ extremely well packaged”

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Posted 4 years ago

Great to hear, thanks Michael :-)

Posted 4 years ago

“I dealt with Samantha and Yasmin who were both very helpful and responded quickly to my emails. Apart from the courier fluffing up with the second part of my delivery which never arrived, something which Yasmin sorted quickly and arranged for replacements to be sent out that day which arrived the next. Excellent service and very pleased with the radiator, excellent BTU's far higher than competitors and at an excellent price!”

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Posted 4 years ago

Thank you very much for the positive review and excellent feedback Peter! :-)

Posted 2 years ago

“All good, good value, radiator arrived well on time , looks great, my new anthracite column radiator , AND definitely cheaper than other certain diy store radiator sellers. I would recommend Trade Radiators!!!!!!!”

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Posted 4 years ago

That's a brilliant recommendation and very much appreciated Kevin!

Posted 2 years ago

“Great Value, great product - arrived quickly!”

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Posted 4 years ago

Thank you very much for the positive review and excellent feedback April! :-)

Posted 2 years ago

“Quick delivery of towel rail, as described and good communication about when it was due to arrive. Have yet to install it but it looks good and was at a very competitive price.”

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Posted 4 years ago

Glad you're happy with your purchase Caroline, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 2 years ago

“Delivery within a week of purchasing, good products at good prices.”

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Posted 4 years ago

Thank you very much for the positive review and excellent feedback! :-)

Posted 2 years ago

“I have removed the original negative review following positive feedback from the company albeit after a few more days than I might have expected.”

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Posted 4 years ago

Thanks Mr Hickey. You may have forgotten that you actually ordered an out of stock item, you 'pre-ordered' the valves meaning you get a dispatch email (following the order confirmation email you already have) when they are back in stock and being dispatched to you. The order is in place exactly as it should be so your review is more than a little unfair.

Posted 4 years ago

“Arrived next day as promised.”

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Posted 4 years ago

Thanks for the 5 star review and positive feedback David!

Posted 2 years ago

“All good”

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Posted 4 years ago

Thank you Lesley.

Posted 4 years ago

“Great customer service”

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Posted 4 years ago

Fantastic to hear, thank you Bradley.

Posted 4 years ago

“Great service, great products, great price. Exceeded expectations.”

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Posted 4 years ago

Amazing feedback, thank you so much Owen, we really appreciate it and hope to welcome you back again in the future.

Posted 4 years ago

“Ordered Monday afternoon. It was here Tuesday morning. Brilliant”

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Posted 4 years ago

We're delighted you're so impressed Dean, thank you for choosing Trade Radiators.

Posted 4 years ago

“Delivered to schedule and product as described”

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Posted 4 years ago

Great to hear, thank you for the 5 star review Alan.

Posted 4 years ago

“Great service, delivery quick”

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Posted 4 years ago

That's brilliant to hear, thanks Tracy.

Posted 4 years ago

“Made things very easy to choose the correct radiator lots of help and advise Thank You”

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Posted 4 years ago

Super feedback, thank you very much Richard.

Posted 4 years ago

“Product was as described and came on time even with the situation currently on going. Great service all round.”

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Posted 4 years ago

We appreciate the positive feedback Michael, thank you.

Posted 4 years ago

“Fabulous service with speedy delivery, thank you. Product quality is A1.”

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Posted 4 years ago

A glowing review, we genuinely appreciate that, thank you!

Posted 4 years ago

Trade Radiators is rated 4.7 based on 4,951 reviews