Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,942 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service from trade radiators, Jade in particular. I purchased a Reina flat 1800 x 292 vertical radiator that delayed due to manpower constraints from the courier but there was communication everyday on Jade's part informing me of the progress of my delivery. Once it was delivered I discovered it was damaged and after reporting it a replacement arrived shortly after of which I was kept informed about at all times. Whether it was telephone or email Jade was always polite, friendly and helpful. I will definitely be purchasing from Traderadiators in future as I've always struggled with support when purchasing online with other companies.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star review and wonderful feedback! I will be sure to pass that on to Jade!

Posted 2 years ago

“After being let down by VictoriaPlum I needed to source radiators quick. I got the same radiators, ordered on a Friday, delivered the following Monday and they were £200 cheaper. I've used TR in the past at another property and they were great then too. Glad to see unlike so many other companies they can still do the right things well.”

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Posted 3 years ago

What a lovely review! Thank you so much, that means a lot!

Posted 2 years ago

“Towel rail arrived on time and in good condition.”

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Posted 3 years ago

Thanks for the 5 star review and positive feedback!

Posted 2 years ago

“What this company provides is incredibly useful and necessary for a comfortable life. But I have a question of what to do with garbage and dispose of unnecessary waste, https://junkandgardening.co.uk always helps me with this, they are real professionals.”

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Posted 3 years ago

Thanks for the feedback.

Posted 2 years ago

“Very helpful staff and quick delivery, very happy with your company and item”

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Posted 3 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Great service & quick delivery. My radiator valves definitely se off my radiators.”

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Posted 3 years ago

Fantastic review, great to hear! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 2 years ago

“Brilliant next day delivery of a heavy and bulky item right to the storage point in my property with no fuss. What more can I expect at that price .Brilliant !”

Helpful Report

Posted 3 years ago

That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“9 days since placing my order, (despite the website stating next day delivery)I’ve still not received my bathroom radiator. Have rang every day this week and been told “the courier states it will be delivered today” and still not received it. Completely held up my bathroom install and no resolution in sight. Purchase elsewhere!!”

Helpful Report

Posted 3 years ago

Apologies that this happened, the couriers were really struggling with driver/staff shortages due to COVID and Brexit so at times logistics fell short of our usual standards. Sorry again for the inconvenience.

Posted 2 years ago

“Great product, excellent value for money. Well packaged.”

Helpful Report

Posted 3 years ago

That's excellent to hear, thank you so much!

Posted 2 years ago

“ordered 5 k.rad radiators and 1stelrad double radiator for the living room. They arrived in great condition and were well packaged and protected. there was a slight delay on ordering as they were waiting for a couple to make up the order but were delivered quickly. highly recommended. a very satisfied customer and they were a great price too!”

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Posted 3 years ago

“Excellent service and advice plus the radiators are superb! Thanks”

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Posted 3 years ago

Fantastic review, great to hear! We area small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 2 years ago

“Great service I ordered them and they were delivered in 3 days.”

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Posted 3 years ago

Super review, thanks for the great feedback!

Posted 2 years ago

“Excellent customer service. Quick delivery. Driver very helpful. 5 star rating.”

Helpful Report

Posted 3 years ago

Fantastic review, great to hear! We area small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 2 years ago

“Excellent products delivery and service”

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Posted 3 years ago

Great feedback, thank you so much!

Posted 2 years ago

“Service and quality of goods second to none. Very helpful and efficient. Would highly recommend.”

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Posted 3 years ago

Lovely to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Very poor service- nothing but stressful & delays galore! Ordered a bay window radiator from them, for a house renovation project, delivery day they lost my product in transit apparently & couldn’t locate it. Had to wait another week and a bit for a new delivery, had to push back carpet people, builder etc. Finally arrived no phone call, left the radiator on front of the house with all the rubbish, oh & yes to top it all the radiator had slight cosmetic damage.”

Helpful Report

Posted 3 years ago

Apologies that this happened, the couriers were really struggling with driver/staff shortages due to COVID and Brexit so at times logistics fell short of our usual standards for which we are truly sorry.

Posted 2 years ago

“Despite a problem with the delivery company, Trade Radiators arranged for a replacement to be sent out straight away - excellent service :-)”

Helpful Report

Posted 3 years ago

Fantastic review, great to hear! We area small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 2 years ago

“Prompt delivery great rads.”

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Posted 3 years ago

Excellent, thank you so much for reviewing your purchase.

Posted 2 years ago

“Excellent service”

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Posted 3 years ago

That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Between Trade Radiators and the Courier Tuffnals you have somehow managed to lose my delivery. It has so far taken over a week to establish what has happened without any joy. I would have expected replacement item to have been delivered by now.”

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Posted 3 years ago

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,942 reviews