Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,945 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Tell us how Trade Radiators made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Radiators 5 star review on 1st February 2025

V Customer

Trade Radiators 5 star review on 24th January 2025

V Customer

Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

V Customer

Trade Radiators 3 star review on 18th December 2024

V Customer

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Slight issue with lead time and payment being taken with no visibility of delivery date, but sorted out with minimum fuss. New rad installed and working beautifully.”

Helpful Report

Posted 3 years ago

Thank you very much for the positive review and feedback! :-)

Posted 2 years ago

“Very good service missing bracket sent straight away”

Helpful Report

Posted 3 years ago

Excellent feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Bought some cast iron radiators 10 years ago to add to 13 other radiators in my house ranging 1-25 years old at the time. Literally 1 month after the warranty period ended (10yrs) I noticed significant areas of rust and leakage on the floor below both radiators. After a lot of 'back and forth' with the company they blamed the inhibitor levels which is nonsense since only these two out of 15 rads have failed. I wouldn't bother with this company - they won't accept any responsibility for their poor quality radiators.”

Helpful Report

Posted 3 years ago

We provide detailed and clear installation and system instructions for all cast iron orders as the care and maintenance of this type of radiator with regards to your system is really important. We had an independent test carried out for you by Fernox who confirmed that there was in fact no inhibitor in your system which can be damaging to any radiators and especially cast iron (due to the way they are hand made and joined). The absence of inhibitor meant that the guarantee was then invalid. This is all covered in detail and all paperwork provided by email when you order to ensure you have everything you need to care for your radiators and keep your system healthy. The quality of the radiators is second to none, they are deteriorating inside due to the lack of protection (inhibitor) in the system. We are sorry this has happened but we do provide you with all the correct information to ensure it doesn't.

Posted 2 years ago

“Brilliant came right day and at right time! Looks brilliant in my kitchen”

Helpful Report

Posted 3 years ago

That is absolutely fantastic to hear, thank you for the excellent feedback. :-)

Posted 2 years ago

“Good quality and a good price”

Helpful Report

Posted 3 years ago

Thanks for the 5 star review and positive feedback!

Posted 2 years ago

“Very quick delivery of a lovely radiator”

Helpful Report

Posted 3 years ago

Glad you're so happy with your new radiator Sharon, enjoy and thank you for choosing Trade Radiators.

Posted 2 years ago

“Brilliant and helpful service. Fast delivery. Highly recommended and much better than other suppliers o have used”

Helpful Report

Posted 3 years ago

Wonderful feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Good delivery time well packaged not fitted them yet but been checked and everything seems to be ok”

Helpful Report

Posted 3 years ago

Thank you very much for the 5 star review and excellent feedback! :-)

Posted 2 years ago

“Ordered one day and delivered the next, incredibly fast turnaround. Vey satisfied with the radiator.”

Helpful Report

Posted 3 years ago

Thank you very much Susann for the 5 star review and excellent feedback! :-)

Posted 2 years ago

“The valves I ordered were the perfect finishing touch for my vertical radiator. Great service and quick delivery”

Helpful Report

Posted 3 years ago

Excellent feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Having previously purchased from them, I decided to use again. As before, excellent service and products”

Helpful Report

Posted 3 years ago

We are a small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 2 years ago

“Very professional colour match to a rail number spot on Date on delivery early and then said very happy with the service Daniiel”

Helpful Report

Posted 3 years ago

Lovely feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Excellent service as usual. Good quality products at great prices.”

Helpful Report

Posted 3 years ago

Fabulous feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Great radiator.. arrived on time..looks absolutely fabulous..👍”

Helpful Report

Posted 3 years ago

Glad you're so happy with your new radiator, enjoy and thank you for choosing Trade Radiators.

Posted 2 years ago

“Outstanding service, good delivery and product”

Helpful Report

Posted 3 years ago

Wonderful feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Great choice of products at good prices Very quick delivery All round good experience”

Helpful Report

Posted 3 years ago

Thank you very much for the 5 star review and excellent feedback, it is much appreciated! :-)

Posted 2 years ago

“Great radiator, fantastic price and prompt delivery. Can't ask for more.”

Helpful Report

Posted 3 years ago

Thank you very much for the 5 star review and super feedback! :-)

Posted 2 years ago

“New towel rail not fitted yet but trade radiators an excellent company to deal with, the young lady who I spoke to on the phone was extremely helpful and I wouldn’t hesitate to recommend them to all my friends”

Helpful Report

Posted 3 years ago

A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Range and prices competitive and delivery within specified period. Very good.”

Helpful Report

Posted 3 years ago

Thank you very much for the 5 star review and positive feedback! :-)

Posted 2 years ago

“Easy to use website, found exactly what I was looking for. Competitively price product. Commendable Customer service.”

Helpful Report

Posted 3 years ago

Excellent feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,945 reviews