Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,024 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,024 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 12th March 2025

184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 anthracite column radiators, one is now on the wall the other still boxed, waiting for our alterations to finish in the new year. Really pleased with the effect and the price. Very minor downside, there are a couple of very small blemishes but nothing that we can’t live with. Bought a number of feature radiators from ‘Trade’ in recent years, always happy with service & quality.”

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Posted 4 years ago

Thank you very much for the positive review!

Posted 3 years ago

“Easy website to follow, great comms, fast delivery and exactly what I wanted...perfect order”

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Posted 4 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Quality product and it arrived before time !”

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Posted 4 years ago

Great to hear, thank you so much for the 5 star review!

Posted 3 years ago

“Fast service”

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Posted 4 years ago

Thank you :-)

Posted 3 years ago

“Good price but due to Covid very difficult to speak to.”

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Posted 4 years ago

Sorry that our phones lines were so busy at the time, we've experienced unprecedented volumes of orders and enquiries and were short staffed at the exact same time. Things are now back to normal thankfully but sorry again that it had been hard to get through when you tried.

Posted 4 years ago

“Pleased with the goods supplied , this is my third purchase , all goods have arrived swiftly and been carefully conveyed by their own driver in the case of two large radiators. The smaller items arrived by courier but again were well packed . I have made inquiries re other products and been impressed by the speed and careful consideration that has gone into fulfilling my request , it has been very satisfactory all round.”

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Posted 4 years ago

We appreciate the fantastic review and are glad we could be of service. Thank you for choosing Trade Radiators!

Posted 3 years ago

“Received well packaged and on time. Love the radiator”

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Posted 4 years ago

Wonderful to hear Danielle! Thank you vey much for the positive feedback.

Posted 3 years ago

“Order was wrong ? Only got half of my order ?? Packaging was excellent and all seems good quality but my customer was let down by poor order ?? Had to shop elsewhere delivery took ages too unfortunately.. don’t like to put anyone down but I ordered 4 radiators got two and when I emailed company didn’t even get reply ... dissatisfied and disappointed.. I know these errors can occur but not even a word or apology”

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Posted 4 years ago

Looks like you have confused us with a different order with a different company as we had an order that you placed online for 2 radiators, this order was duly fulfilled/delivered 100% correctly. We haven't received any emails or calls from you regarding the order. Seems there may be some confusion your side. Please do let us know if we can help you in anyway but there was no error on our part.

Posted 4 years ago

“Excellent prompt service. Delighted with the product.”

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Posted 4 years ago

We’re thrilled that you were satisfied with your goods! Your feedback is appreciated, and we hope to welcome you back again soon.

Posted 3 years ago

“Lovely radiators look fantastic”

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Posted 4 years ago

Thank you :-)

Posted 3 years ago

“Great service and price, quick delivery and the radiators are very good quality.”

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Posted 4 years ago

That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Excellent just what it said on the tin, great value and good delivery A*”

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Posted 4 years ago

Thank you very much indeed for the 5 star review and great comments :-)

Posted 3 years ago

“Good range of radiators, competitive price and delivered as promised, just in time for fitting. A good service - thanks”

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Posted 4 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Great prices, great choice and super quick delivery. I've used this site before and a got great service then so came back to buy a new radiator for the next room we were upgrading. I'll return again - great service and great value.”

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Posted 4 years ago

Thanks for your positive review and thank you for choosing Trade Radiators, we look forward to welcoming you back again next time.

Posted 3 years ago

“Excellent customer service. Really pleased with my new radiator.”

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Posted 4 years ago

Thank you for the 5 star review. We’re thrilled that you were satisfied with our service and we hope to welcome you back again soon!

Posted 3 years ago

“Very easy to deal with. The lady I spoke to was helpful and efficient. The order arrived very quickly The prices were very good.Quality was very reasonable thanks. As someone once said. !!!! I’ll be back. 😀”

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Posted 4 years ago

Thank you for the excellent feedback, it's much appreciated. We look forward to welcoming you back again next time.

Posted 3 years ago

“Many thanks, the radiator was just as expected and the details provided were excellent.”

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Posted 4 years ago

Glad to hear you're happy shopping with us Paul, thank you very much for your excellent review.

Posted 3 years ago

“Unbelievably quick delivery . Radiators not fitted yet but look nice”

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Posted 4 years ago

Thanks for the 5 star review and positive feedback!

Posted 3 years ago

“Unfortunately can’t give more than 2stars 1 star for delivery APC Not on time, app useless and promising over the phone day after day. I can understand busy time now, but somehow other couriers are on time. 3 stars for quality of radiator(towel rail) on picture or website looks amazing , says stainless steel but reality is different. I hope it’s stainless steel and not is going to get rusty. On box and few pages on instruction there is no single word about stainless steel.. But the main thing what’s concerning me is things inside - loose , when you turn around you can hear rolling from one end to another. I hope they not going to affect a heating element etc. So altogether 2stars I haven’t connected yet, I hope it works.”

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Posted 4 years ago

Thank you for your review, we are sorry you feel dissatisfied and would like to do all we can to rectify this. Having looked at your order you hadn't contacted us to make us aware of any delivery or product issues or complaints of any kind, your review is the first we have heard of this. Please do speak with our Customer Service team on 0141 225 0430 who will assist you immediately, we are here to help, thank you.

Posted 4 years ago

“Hunted for a small radiator as space was limited. Found the perfect one at Trade radiators. Ordered it and was very pleased with the service and quick delivery.. Was kept informed as to when it would arrive. Would happily order again using trade radiators.. A happy customer.”

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Posted 4 years ago

Fantastic to hear! Thank you so much for your positive review!

Posted 3 years ago

Trade Radiators is rated 4.7 based on 5,024 reviews