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Trade Radiators Reviews

4.7 Rating 4,911 Reviews
93 %
of reviewers recommend Trade Radiators
Company Reviews Product Reviews
1,674
 Metrics Info
4.7
Based on 4,911 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
V Customer
Verified Buyer
“Excellent service - delivery came as expected and excellent competitive price.”
Helpful Report
Posted 8 months ago
Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.
Posted 8 months ago
Anonymous
Verified Buyer
“I placed my order online, the website is very good and my order was delivered promptly.”
Helpful Report
Posted 8 months ago
Thank you very much for the positive review and excellent feedback!
Posted 8 months ago
Anonymous
Verified Buyer
“Excellent service. Very helpful on the phone.”
Helpful Report
Posted 8 months ago
That is great to hear, thank you for the fantastic review.
Posted 8 months ago
R Gidney
Verified Buyer
“Great radiators. Good price and fast deleivery”
Helpful Report
Posted 8 months ago
Thank you for the 5 star review and great feedback!
Posted 8 months ago
J Simmonds
Verified Buyer
“Very pleased with the efficient delivery of these good quality radiators.”
Helpful Report
Posted 8 months ago
We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.
Posted 8 months ago
A Woof
Verified Buyer
“Very good experience. Had problem with Trv (no exit hole) but promptly sorted by Gemma. Looks good in newly tiled Ensuite. Thankyou”
Helpful Report
Posted 8 months ago
Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us. I will also pass your feedback on to Gemma, thank you!
Posted 8 months ago
A Brown
Verified Buyer
“These are stylish radiators with a wide range of sizes which made it straightforward to get just what I wanted. They are well priced and were delivered speedily and without any damage. Overall excellent value for money and service.”
Helpful Report
Posted 8 months ago
We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.
Posted 8 months ago
V Customer
Verified Buyer
“Good radiators lovely thank you. But i have to ssy your delivery is very poor. I am waiting from arrow carriers that my radiator should of been delivered yesterday but the driver ran out of time and todsy i still haven't received it. I am very annoyed as it is costing us money because the plumber iscwsiting to fit this radiator. Regards Wendy Harris”
Helpful Report
Posted 8 months ago
We are terribly sorry that the experience was nowhere near as smooth as it should have been. The courier service has let us all down here which is not our usual standards at all. Apologies again that your experience was far from ideal. We do hope we get another chance to look after you in the future.
Posted 8 months ago
C Wood
Verified Buyer
“Ordered an Aladdin Autovent Replacement Cartridge. Very competitive price and delivered in two days. Excellent service.”
Helpful Report
Posted 8 months ago
We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.
Posted 8 months ago
A Baker
Verified Buyer
“Outstanding customer service from Kim Brines. Took delivery of our radiators back in early February. Checked them for damage - all perfect. As usual, our projects get delayed, didn’t fit them until 22nd April. Unfortunately there was an issue with one of the valves. A quick conversation and a few emails with Kim and a replacement is on its way. Couldn’t ask for better service.”
Helpful Report
Posted 8 months ago
That’s amazing to hear and very much appreciated. I am glad we managed to get that sorted for you! We are a small business/team here at Trade Radiators so this means a lot to us. I will also pass the feedback over to Kim, thank you!
Posted 8 months ago
V Customer
Verified Buyer
“We ordered a bathroom radiator to go with our copper bath and chose the DQ curved Rosa in opper lacquer. Sales and ordering were great, delivery quick and well packaged. The item was great apart from the colour which was burnt orange and clashed with our copper bath. We notified our unhappiness immediately and arranged a return for a refund. Packed it up carefully in sa e packaging and arranged for parcel force to return. After days later we were notified that the item was damaged on arrival. We asked to seethe damaged packaging as part of the evidence needed for our claim but radio silence since. A refund has been refused. We are waiting to hear about our claim but expect if the packaging is not available we might lose our money.”
Helpful Report
Posted 8 months ago
V Customer
Verified Buyer
“As usual delivery on time and quality product”
Helpful Report
Posted 8 months ago
Thank you very much for the positive review and excellent feedback!
Posted 8 months ago
Anonymous
Verified Buyer
“Great variety of radiators, and the only website I could find that sold what I wanted, and at a good price. I bought two. I did have an issue with one of them, but Gemma Jørgensen in Customer Services & Sales was amazing in helping to sort things out for me! Thank you so much.”
Helpful Report
Posted 8 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us. I will pass the feedback on to Gemma to, thank you!
Posted 8 months ago
D Cropley
Verified Buyer
“Very quick delivery, great product, excellent esy to use website.”
Helpful Report
Posted 8 months ago
Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 8 months ago
V Customer
Verified Buyer
“Excellent range of radiators with all the filter options possibly needed, and exceptional customer service when one arrived damaged.”
Helpful Report
Posted 8 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 8 months ago
V Customer
Verified Buyer
“Great quality, good value and quick delivery”
Helpful Report
Posted 8 months ago
That is great to hear, thank you for the fantastic review.
Posted 8 months ago
V Customer
Verified Buyer
“They were able to supply exactly what we wanted with a very speedy delivery. Wouldn’t hesitate to recommend them.”
Helpful Report
Posted 8 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 8 months ago
Anonymous
Verified Buyer
“First Class service will use again and product first class”
Helpful Report
Posted 8 months ago
That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.
Posted 8 months ago
Anonymous
Verified Buyer
“Quick delivery. Great radiator.”
Helpful Report
Posted 8 months ago
Thank you for the 5 star review and great feedback!
Posted 8 months ago
C Of The
Verified Buyer
“Excellent quality curved radiaters and very good communication”
Helpful Report
Posted 8 months ago
Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 8 months ago
Trade Radiators is rated 4.7 based on 4,911 reviews
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