Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,953 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Tell us how Trade Radiators made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Radiators 5 star review on 1st February 2025

V Customer

Trade Radiators 5 star review on 24th January 2025

V Customer

Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

V Customer

Trade Radiators 3 star review on 18th December 2024

V Customer

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super quick delivery. Happy with the look of the product. Not yet installed so can’t comment further.”

Helpful Report

Posted 5 years ago

Thanks for the 5 stars, enjoy your fab new radiator!

Posted 5 years ago

“Arrived quickly well packaged no issues”

Helpful Report

Posted 5 years ago

That's super to hear, thanks for the review Danny.

Posted 5 years ago

“Nice product delivered within 24 hours of ordering!”

Helpful Report

Posted 5 years ago

Glad you're impressed, thanks for reviewing your purchase from Trade Radiators.

Posted 5 years ago

“The radiator got delivered, still in the box”

Helpful Report

Posted 5 years ago

Thanks for the 5 star review John, we're sure you'll be over the moon with your new radiator.

Posted 5 years ago

“The radiator arrived in good condition, and was exactly as ordered”

Helpful Report

Posted 5 years ago

Thanks for the positive review Terry, we really appreciate it!

Posted 5 years ago

“Radiator fell off the wall after installation as the brackets could not support the weight rad with water”

Helpful Report

Posted 5 years ago

This sounds like an installation issue as no radiator will fall off the wall once it has water in it unless, like anything, it has been poorly installed. It will definitely be down to installation (which we assume your fitter then rectified for you) but do please call us if you need any help or guidance on 0141 225 0430 as we are here to help. Thank you.

Posted 5 years ago

“Product as described. Delivery on time.”

Helpful Report

Posted 5 years ago

Thank you, we appreciate your positive review.

Posted 5 years ago

“I have purchased radiators in the past from Trade Radiators and was happy with the service given. I am about to upgrade a couple of roads and again chose this company. Buying online was easy and the choices available were impressive. Delivery was fast and the goods well packed. I recommend this company for continuing excellent customer service.”

Helpful Report

Posted 5 years ago

Wow, that is a truly outstanding recommendation, thank you so much Glyn, we are a small team so genuinely appreciate your comments and custom. We look forward to welcoming you back next time.

Posted 5 years ago

“Very professional company with excellent customer service. We have used Trade Radiators before and will use again. Highly recommend.”

Helpful Report

Posted 5 years ago

Wonderful to hear Ailsa, a heartfelt thanks from everyone at Trade Radiators, as a small team we genuinely appreciate your comments and custom.

Posted 5 years ago

“Great service excellent packaging”

Helpful Report

Posted 5 years ago

Brilliant to hear, thanks Anne.

Posted 5 years ago

“great on line service”

Helpful Report

Posted 5 years ago

That's an excellent compliment indeed, thank you Darryl!

Posted 5 years ago

“My 2 column radiator arrived quickly, well packed and the quality is excellent. I am currently renovating a G2 listed property and looking at a traditional feel, with modern looks, for the downstairs rooms. This radiator ticks all the boxes and I will buy again now I know.”

Helpful Report

Posted 5 years ago

Sounds absolutely perfect for your project Tony, thank you for the brilliant recommendation and best of luck with the renovation.

Posted 5 years ago

“Ordered two radiators on Friday and they arrived by mid morning on Monday. Good quality and price.”

Helpful Report

Posted 5 years ago

Thank you for your positive feedback Julie.

Posted 5 years ago

“Amazing customer service! Trade Radiators answer the phone straight away and are always ready to help solve any problems. Moreover, every time I rang, the person who answered the phone was able to help me. Perfect if you are busy! I had to ring several times in one week due to misunderstandings between myself and our builder and return and reorder items. Trade Radiators made it so simple. Next day delivery and pick up courier service. We're really thrilled with the quality of the radiators and couldn't recommend them more highly.”

Helpful Report

Posted 5 years ago

Thank you for your helpful and super positive review! We do pride ourselves in our customer service so it means a lot to us to read your comments, thanks for taking the time to share your experience of shopping with Trade Radiators.

Posted 5 years ago

“Arrived next day delivery. Well protected in boxes. Pleased with purchases.”

Helpful Report

Posted 5 years ago

So great that you're pleased, thanks for reviewing your purchase from Trade Radiators.

Posted 5 years ago

“The radiators were fab, but we waited in all day Friday as per the delivery slot, with the radiators instead coming on Monday when we were at work.”

Helpful Report

Posted 5 years ago

Glad you're happy with your radiators Nicholas. Our apologies that the delivery was delayed by a day.

Posted 5 years ago

“I was new to Trade Radiators, however I found the system easy to work, the radiators were delivered on time and in good order, I ordered column radiators, they cam without any instruction , i.e. flow direction, however their was a small sticker on one side, we assumed that was the flow in, and were rewarded with a hot radiator, my only negative would be the no instructions, the radiators are lovely and look fantastic, my negative is a very simple fix. thanks KT”

Helpful Report

Posted 5 years ago

Thanks for your review Karl, if you every need anything a quick call to our Customer Service team will sort you out right away. Thanks.

Posted 5 years ago

“There was a bit of a glitch with delivery but the radiators look really good. Not in yet but they were happy to take back a radiator that didn't fit the bill, and without charging for transport too. Top marks.”

Helpful Report

Posted 5 years ago

Thanks for your positive and helpful review, glad we were able to help.

Posted 5 years ago

Thanks for your helpful review, great to hear you were so pleased with our Customer Service. Thank you.

Posted 5 years ago

“nice radiator, reasonable price quick delivery, what's not to like”

Helpful Report

Posted 5 years ago

That's great to hear, thanks for your positive review!!

Posted 5 years ago

“This was the only place I could find the right size for my kitchen. Good price, well packaged, prompt delivery, complete with valves.”

Helpful Report

Posted 5 years ago

Sounds absolutely perfect, we're so glad we could help, thanks for shopping with us.

Posted 5 years ago

Trade Radiators is rated 4.7 based on 4,953 reviews