Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,942 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Tell us how Trade Radiators made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Radiators 5 star review on 1st February 2025

V Customer

Trade Radiators 5 star review on 24th January 2025

V Customer

Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

V Customer

Trade Radiators 3 star review on 18th December 2024

V Customer

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service, amazing radiators this is the second house we have had them throughout”

Helpful Report

Posted 3 years ago

Fantastic to hear! We area small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 2 years ago

“Excellent website, good choice of quality radiators and competitive prices.”

Helpful Report

Posted 3 years ago

Fabulous feedback and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Great value for money, coming complete with all fixtures and fittings although on this occasion there was no offer of a free TRV and Lock Valve. From previous purchases they have proven to be effective at quickly outputting the heat as required. Delivery time-scales were well within the advertised target date.”

Helpful Report

Posted 3 years ago

Thank you for the 5 star review, we hope to welcome you back again in the future.

Posted 2 years ago

“Perfect. Quick delivery. Thanks.”

Helpful Report

Posted 3 years ago

Fantastic to hear Jeffrey, thank you so much!

Posted 2 years ago

“Great product. Fab fast delivery”

Helpful Report

Posted 3 years ago

Thanks for the 5 star review and positive feedback!

Posted 2 years ago

“Great thay do what thay say there going to do and radiator looks great thank you”

Helpful Report

Posted 3 years ago

Fantastic review Robert, great to hear! We area small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 2 years ago

“The review is affected badly by the courier Tuffnells used by trade radiators which is a shame as the order and transaction had been effective and efficient however as soon as the courier got involved things went badly. Yasmin at Trade radiators did all she could and kept helping and updating us, you need to use a courier who has better options for leaving items with neighbours, and one who does not tell you they have been twice which I know is untrue, 1 week delay due to the couriers, zero out of 10 for Tuffnells but this reflects on the experience with the radiator supplier which is a shame”

Helpful Report

Posted 3 years ago

We are really sorry that the delivery was not nearly as smooth as it should have been. The couriers had been struggling due to driver shortages due to COVID and Brexit but it's still not good enough, sorry again.

Posted 2 years ago

“Very efficient service, staff very helpful, fast delivery, would recommend Trade Radiators”

Helpful Report

Posted 3 years ago

Brilliant recommendation, great to hear! We area small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 2 years ago

“No hassle ordering and quick delivery. Have used this company several times now and they maintain their high standards with no problems.”

Helpful Report

Posted 3 years ago

That's excellent feedback, thanks! We area small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 2 years ago

“Helpful and friendly customer service, beautiful radiator and later ordered valves delivered super quick. Can’t wait to see it hung.”

Helpful Report

Posted 3 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you! Enjoy your beautiful new radiator!

Posted 2 years ago

“Couldn’t be happier. After initially ordering radiators we didn’t like we were able to return and order different ones without any hassle. The refund was paid back in full within 2 weeks.”

Helpful Report

Posted 3 years ago

Glad we could help, thank you for your kind words. We are a small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 2 years ago

“Looks smart now installed. Quick delivery. Thank you”

Helpful Report

Posted 3 years ago

Brilliant to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Lovely looking radiators. Kept well informed of delay in delivery. Delivery driver very efficient and helpful.”

Helpful Report

Posted 3 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“this is the second time using trade radiators. love the rads and surprised at the speed of delivery. would recommend to anyone”

Helpful Report

Posted 3 years ago

That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Highly efficient service.”

Helpful Report

Posted 3 years ago

Thank you for the fab review! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 2 years ago

“We were really pleased with the service that you provided, you kept us informed of a delay and gave us options with our order but in the end our radiators arrived early. Thank you”

Helpful Report

Posted 3 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Fast delivery,good protective packaging, recommended”

Helpful Report

Posted 3 years ago

A brilliant recommendation and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Easy to deal with, quick to solve problems and deliver. Highly recommend”

Helpful Report

Posted 3 years ago

Brilliant Gareth, thanks! We area small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 2 years ago

“Very good and prompt service thank you”

Helpful Report

Posted 3 years ago

Thanks for the fab review and for choosing Trade Radiators.

Posted 2 years ago

“Quick and easy. Great prices and all great quality as well. Never buy anywhere else!”

Helpful Report

Posted 3 years ago

That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,942 reviews