Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,951 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,951 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

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Posted 4 years ago

Thank you Bernard for your 5 star review!

Posted 4 years ago

“Great service on the phone, knowledgeable staff and great product. Faultless.”

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Posted 4 years ago

Thank you for your fantastic review Steve, we really appreciate it and hope to welcome you back again in the future.

Posted 4 years ago

“Good quality and prompt service”

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Posted 4 years ago

That's great to hear Nick, thank you!

Posted 4 years ago

“It's a good company, if they ever make a mistake they quickly correct it without fuss.”

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Posted 4 years ago

We really appreciate your helpful review David, glad to hear you're pleased with our service. Thank you.

Posted 4 years ago

“Superb service. Item excellent quality. No complaints”

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Posted 4 years ago

Thank you for your excellent review and thanks for choosing Trade Radiators.

Posted 4 years ago

“Good prices, fab customer service and delivery time - couldn’t ask for more!”

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Posted 4 years ago

Thank you for your fabulous feedback Julie, we're so pleased you're happy and look forward to welcoming you back next time.

Posted 4 years ago

“Great service. Great price. Thanks to the delivery company for been flexible in day too.”

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Posted 4 years ago

Brilliant to hear, thanks for the 5 star review!

Posted 4 years ago

“Great product and very good service”

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Posted 4 years ago

Thank you, we're glad you're happy with your purchase.

Posted 4 years ago

“Only bought one small radiator for my downstairs loo. Ordering process easy, price very good, arrived promptly and in good condition. Very pleased, have recommended to a friend and would use again.”

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Posted 4 years ago

That's a fantastic recommendation, thank you very much Kevin. We look forward to welcoming you back next time.

Posted 4 years ago

“Ordered late afternoon, delivered 10-30 next day Good quality and good service”

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Posted 4 years ago

Brilliant to hear and glad you're happy with your purchase, thank you Jeff.

Posted 4 years ago

“Very good service, product arrived earlier the indicated, was well packaged, will use this company again when necessary.”

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Posted 4 years ago

That's great to hear, thank you Geoff, we really appreciate it and look forward to welcoming you back again next time.

Posted 4 years ago

“Product well described and very well packed. Arrived pretty quick too.”

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Posted 4 years ago

Thanks for the great feedback Mark, we really appreciate and hope to welcome you back again soon.

Posted 4 years ago

“Fabulous unfortunately i did not get the name of the lady on the phone but basically i made a mistake on my order and even though it had gone to dispatch she managed to intercept it before it left. She sorted my mistake out and it arrived the next morning all correct. Couldn't ask for better service than that. Thankyou”

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Posted 4 years ago

That's wonderful to hear Margaret, thank you for the helpful review of your purchase with Trade Radiators. It was Samantha who helped you on this occasion and we're happy that you were so pleased with Samantha's customer service, it's (customer service) really important to us so we genuinely appreciate your comments. Thanks again.

Posted 4 years ago

“Competitive prices delivery was a bit Vague”

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Posted 4 years ago

Glad you're impressed with our prices Graham. We do provide delivery info and a delivery date for you but some couriers are unable to give a time, apologies if this was inconvenient for you.

Posted 4 years ago

“Not very happy receiving a radiator that's damaged”

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Posted 4 years ago

Sorry to hear your radiator was damaged, we've checked our records and you hadn't notified us of any damage or issues on the order. Any damages or issues of any kind should be reported to our Customer Service team by emailing info@traderadiators.com or calling 0141 225 0430 allowing us the opportunity to rectify this for you. Thank you.

Posted 4 years ago

“Easy to order via website. Arrived well packaged. No problems.”

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Posted 4 years ago

Excellent to hear, thank you for your review and for shopping with us.

Posted 4 years ago

“Great range of products at a competitive price. I have purchased three radiators and did have some issues with damage to the units and had to return and exchange three times until we received undamaged goods. The customer service centre was excellent at handling these exchanges and were very professional and pleasant to deal with. I would use Trade Radiators again without hesitation.”

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Posted 4 years ago

Thank you for your honest and helpful review Nicola, we are of course really sorry you had issues with transit damage however we're delighted to hear that you were so happy with our customer service, as a small team we genuinely appreciate your feedback, thank you.

Posted 4 years ago

“Great service and very friendly”

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Posted 4 years ago

We really appreciate your lovely feedback, thank you Giovanni.

Posted 4 years ago

“Ordered on line and delivered when promised. No problems at all”

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Posted 4 years ago

Thanks for the 5 star review Glenn, we hope to welcome you back again in the future.

Posted 4 years ago

“Really pleased with our 2 new upright radiators , delivered in days and a great price to !”

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Posted 4 years ago

Fantastic to hear you're so happy with your purchase, thank you Simon. The vertical columns radiators you've gone for look amazing and kick out great heat too, stylish and practical, our favourite combination!

Posted 4 years ago

Trade Radiators is rated 4.7 based on 4,951 reviews