TradeDigitalPrint.co.uk Reviews

Name: TradeDigitalPrint.co.uk
Address: Manchester Spinningfields, 3 Hardman Square, Manchester
Rating: 4.81

4.8 Rating 179 Reviews

97 %

of reviewers recommend TradeDigitalPrint.co.uk

4.8

Based on 179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TradeDigitalPrint.co.uk:

TradeDigitalPrint is a wholesaler of digitally printed HP Indigo products to the printing trade. Price Match Promise in place for piece of mind. Quality | Service | Trust.

Visit Website

Phone:

01614 520 088

Email:

info@TradeDigitalPrint.co.uk

Location:

Manchester Spinningfields, 3 Hardman Square
Manchester
M3 3EB

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TradeDigitalPrint.co.uk 5 star review on 21st July 2021

Angela S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good service and product.”

Helpful Report

Posted 4 years ago

Hi James, Thanks for the 5 star review. I am glad you are happy with the service and the product. Kind regards, Chris TradeDigitalPrint

Posted 4 years ago

“Very good service as usual.”

Helpful Report

Posted 4 years ago

Hi David, Thanks for the 5 star review. I am glad you are happy with your orders. Kind regards, Chris TradeDigitalPrint

Posted 4 years ago

“I ordered 21 perfect bound booklets, a very specific number because the book was for a client who wanted to give them to family as presents. 19 were delivered. I would expect with a quantity as small as this that they would be checked and quickly counted manually before despatch. This was a basic error in quality control. I was not able to find a telephone number on the website which infuriates me, where is personal service these days! I went on live chat and asked for the number which I was given. I was out and about and didn’t have the details of my order so wanted to talk directly rather than going back and forth with live chat which is slower. The error was acknowledged and delivery of the 2 missing copies was promised for Monday (I called on Friday morning) I hope the promise is kept. Not a great experience for a small simple order.”

Helpful Report

Posted 4 years ago

Hi Tim Thank you for your order. I am sorry to see that you have left this two star review even after speaking with us this morning. Our top priority is customer service and we absolutely do provide you with a personal service. I am sorry you were unable to see our contact number, this can be found on our support page if you need it in the future. You have seen first-hand and mentioned in your review, that when you made contact with us via the live chat service you were connected instantly to one of our service team who were able to help you immediately. You also then rang in and your call was answered immediately by another of our advisors, giving you the full personal attention you needed there and then with your query. There was no automated service or waiting time. You will always deal with real people when contacting TradeDigitalPrint. As agreed by the advisor on the phone, the full amount should have been sent and we do appreciate your frustration. An apology was given immediately, and this problem rectified this for you straight away with no waiting or delay. We are genuinely sorry for this shortfall but cannot understand your comments about a lack of personal attention. You too are in the printing trade Tim and I am sure you can appreciate that these things, although rare, can happen from time to time. I can see that you have been a customer with us since 2017, and over all our years of exemplary service too you this is the first problem that there has ever been. I believe the true character of a company can be measured in how problems are handled and rectified if or when they arise. In this regard we have given your complaint the full, immediate and personal attention required. Our advisor took personal ownership of your complaint and has had your replacement print created straight away. This has an estimated delivery for Monday which was the fastest possible delivery available to us at the time of your complaint. I am glad the rest of the order found you well and was ok. Should you need to contact us again, we can be reached via e-mail, phone and live chat. All of which are displayed on our website. Please do not hesitate to get in touch if you need any more help. Kindest regards Ian Digital Printing

Posted 4 years ago

“The ordering process was easy, the people I spoke to on live chat were helpful and knowledgable. I was disappointed that there was a loophole so I didn’t get 50% off of all of my first order but the print quality was faultless, my client was over the moon and I will definitely use Trade Digital Print again.”

Helpful Report

Posted 4 years ago

Hi Tracey Thank you for your order and your kind review. Apologies that your order did not meet the terms for introductory offer. Its great to hear that you were still really pleased with the order. Kind regards Ian

Posted 4 years ago

“I have been using these guys for a while now. Always had everything delivered in time. Friendly people, and always available to give advise.”

Helpful Report

Posted 4 years ago

Hello Thank you for this great review! We cant see who you are but we appreciate you! Kind regards Ian Digital Printing

Posted 4 years ago

“Very good service and product again. TradeDigitalPrint are my go-to Printer for digital print. I can't fault them.”

Helpful Report

Posted 4 years ago

Hi Nicola, Thanks for your support and I am glad you are happy with the service received. Kindest regards, Chris TradeDigitalPrint

Posted 4 years ago

“Easy to use website. Fantastic quality and speedy service. Great prices too!!!”

Helpful Report

Posted 4 years ago

Hi Paul, Thanks for the review. I am glad you love the prices and quality. Regards, Chris TradeDigitalPrint

Posted 4 years ago

“As per normal, quality of print was brilliant, this was an order of service for a family, and it was very well received”

Helpful Report

Posted 4 years ago

Hi Sunil, Thanks for the review and the 4 stars. I am glad you were happy with the order. Kind regards, Chris TradeDigitalPrint

Posted 4 years ago

“The website is easy to use, delivery was on time and the print was perfect. All I could ask for.”

Helpful Report

Posted 4 years ago

Hi, Thanks for taking the time to review us. I am glad you were happy with the order and found our site easy to use. Kind regards, Chris TradedigitalPrint

Posted 4 years ago

“Excellent quality and prompt turnaround, especially when it is for a Funeral Order of Service requested Thursday 1345hrs for a Funeral on the next Monday at 1430hrs. Many thanks for hard work. David Belton”

Helpful Report

Posted 4 years ago

Hi David, Thanks for the 5 stars it is much appreciated. I am delighted you are happy with the order and thank you for the review. Kind regards, Chris TradeDigitalPrint

Posted 4 years ago

“Easy to use website, quick delivery and great quality”

Helpful Report

Posted 4 years ago

Hi Adele, Thanks for the review, I am glad you love the quality, delivery and found the site easy to use. Kind regards, Chris TradeDigitalPrint

Posted 4 years ago

“Quick printing, quick delivery great quality. Have used them quite a few times and the quality is always the same. Pays to quadruple check your files before sending as they'll print what you've approved. Getting paper stock samples beforehand also helps as the luxury paper options offer excellent results.”

Helpful Report

Posted 4 years ago

Hi, Thanks for the lovely review and the 5 stars, I am glad you are happy with the orders you have received and appreciate the time taken to review us. Kind regards, Chris TradeDigitalPrint.

Posted 4 years ago

“excellent quality and excellent service! the best one for professionals. highly recommended for galleries.”

Helpful Report

Posted 4 years ago

Hi Angel, Thank you so much for taking the time to leave your 5-star review and your positive comments. They are greatly appreciated and we look forward to assisting you again in the future. Many Thanks, Rob Trade Digital Print

Posted 4 years ago

“Great company to deal with and the quality is great”

Helpful Report

Posted 4 years ago

Hi Eddie, Thank you so much for taking the time to leave your 5-star review and your comments. Great to hear you are happy with your order and we look forward to assisting you again in the future. Many Thanks, Rob Trade Digital Print

Posted 4 years ago

“Some of the most helpful people I have had the pleasure to deal with plus very competitive prices, what more could one ask for?”

Helpful Report

Posted 4 years ago

Hi Paul, Thank you for taking the time to leave your 5-star review and your feedback. I'm glad I've been able to help and if you have any other queries, just let me know! Many Thanks, Rob Trade Digital Print

Posted 4 years ago

“My first order with Trade Digital Print so I took advantage of the 50% off to print some samples for my wedding stationery business. It was great value, definitely cheaper than other online print companies and the quality is great with a good range of luxury paper types to choose from. I'll definitely be ordering again.”

Helpful Report

Posted 5 years ago

Hi Kate, Thank you so much for taking the time to leave your 5-star review and your feedback. Great to hear you are happy with your first Trade Digital Print experience & your order. If we can be of any other assistance, please get in touch. Many Thanks, Rob Trade Digital Print

Posted 5 years ago

“Quality as always, was good. Delivery however was not. I paid extra for express delivery but received the job two days after the due date. In the meantime, you helped out by reprinting the job and sending it on an A.M. delivery. Again, this did not arrive on the day it was due.”

Helpful Report

Posted 5 years ago

Hi Peter, Thank you for taking time to leave your review and your feedback. Please accept my apologies for any inconvenience which may have been caused by this delay. Unfortunately all delivery dates & times are estimated and this is an extremely busy period for all courier services in the UK. if we can be of any other assistance, please get in touch. Many thanks. Rob Trade Digital Printing

Posted 5 years ago

“We ordered 250 books from TDP and they turned them around within 48 hours. The quality was good and the finishing too. Would highly recommend them.”

Helpful Report

Posted 5 years ago

Hi, Thank you so much for taking the time to leave your 5-star review and your positive comments. They are greatly appreciated and we look forward to assisting you again in the future. Many Thanks, Rob Trade Digital Print

Posted 5 years ago

“excellent prices service and technical help”

Helpful Report

Posted 5 years ago

Hi Eric, Thank you very much for your 5-star review & feedback. Great to hear how the team have been able to assist, Many Thanks, Rob Trade Digital Print

Posted 5 years ago

“I can`t really fault this company as they do everything the right way and their customer service has been the best I`ve seen in the industry. I would honestly buy shares in this business if could :-)”

Helpful Report

Posted 5 years ago

Hi Mike, Thank you very much for such a positive review. Glad you are happy with our service. Many thanks, Rob Trade Digital Print

Posted 5 years ago

TradeDigitalPrint.co.uk is rated 4.8 based on 179 reviews