TCL Solar Reviews

Name: TCL Solar
Address: Building A, The Point, Weaver Road, Lincoln, E3 The Point Office Park, Weaver Road, Lincoln, Lincolnshire
Rating: 4.98

5.0 Rating 239 Reviews

100 %

of reviewers recommend TCL Solar

Company Reviews

Metrics

5.0

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

TCL Solar 5 star review on 1st October 2024

Nick & Jayne Fletcher

TCL Solar 5 star review on 5th August 2024

Barry & Philippa Salsbury

TCL Solar 5 star review on 31st July 2024

Neil Whitnell

TCL Solar 5 star review on 22nd July 2024

Roger McPherson

Anonymous

Anonymous // 01/01/2019

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“Communication great, very polite & helpful. Installation very efficient the guys were polite & helpful. Definitely recommend TLC Solar. A job well done, thank you.”

Helpful Report

Posted 2 years ago

“Quick turnaround. Honest and up front. Kept us updated at all times. Couldn’t be more helpful. Team that fitted were efficient and professional. Neat and tidy. Great team from start to finish. Highly recommend”

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Posted 2 years ago

“Simon and David were brilliant to deal with, so helpful and nothing was to much trouble. The lads that installed our solar panels were professional,friendly and tidy. So to sum up, competitively priced, a good company to deal with and we can recommend them to anyone looking to instal solar panels.”

Helpful Report

Posted 2 years ago

“Good honest advice from Simon geared to what was right for us rather than a big sale. Installation was quick and painless with efficient and professional work by Nathan and Mike and scaffolder Jim and we were online early in the afternoon. Now learning to maximise the benefit from our system with after-sales advice from Simon. Pleased to be able to recommend TCL.”

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Posted 2 years ago

“Excellent service from start to finish. Simon came, measured up and gave me the options, no pushy sales just factual explanations on what I could expect from the options. The team that came to do the fitting were punctual, polite, tidy and extremely hard working. If you want a one stop service for solar panels then this is the company, no messing about, you get what you ask for and the team take care of it all.”

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Posted 2 years ago

“Very happy with all aspects. Great service from start to finish. Installation proceeded smoothly and on time, solar up and running. Many thanks!”

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Posted 2 years ago

“Simon was very honest, helpful with our installation. Everyone arrived on time, did a very good job, and explained everything in a friendly understandable way. I would highly recommend TCL Solar. Thanks Simon.”

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Posted 2 years ago

“Can't recommend TCL solar enough. They have both done installs for myself and my parents and both times they have been excellent. All staff are really friendly and Simon is an excellent person to deal with. Everything is explained clearly and constantly kept up to date. If you are looking for solar panels, I highly recommend TCL solar.”

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Posted 2 years ago

“Great company. Friendly, efficient service but balanced with consideration of your needs and level of expertise. Highly recommended.”

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Posted 2 years ago

“Can’t praise this company enough. No high pressure sales, just honest advice and competitive prices. Simon spent time explaining everything and was very patient when I needed things explained again. The team who did the install were polite and pleasant but more importantly knew their job! Everything went without a hitch and it was up and running within 4 hours and I was producing my own electricity. They took away any mess they had created, including boxes etc and left everywhere as it was when they arrived. This was 5* service from start to finish and I am very happy to recommend TCL Solar Ltd.”

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Posted 2 years ago

“Fantastic service from start to finish. Simon was aware we had seen a number of providers so didn’t try to oversell, just kept it simple explained how it works with TCL, measured up and gave a competitive quote. He was also incredibly responsive throughout, always giving me a ring within minutes of me sending through a question. The scaffolders were efficient and easy to deal with and came back to remove quickly after the install which was great. The installation team were really helpful, got the job done very quickly and explained what they had done and got the app set up for us so we could monitor generation. I could not have asked for more from the whole experience, now if they could just get those pesky clouds out of the way… Thanks team!”

Helpful Report

Posted 2 years ago

“The service was fantastic from start to finish. Simon explained everything and kept in contact throughout. The installers were very helpful, efficient and tidy. In these days of poor service it is refreshing to see exceptional service and professionalism. What a fantastic group of people! Thank you.”

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Posted 2 years ago

“We were guided towards TCL by close friends who have recently had a system installed. Everything they said about the company, the installation service and the price turned out to be as described. We were really happy with the way TCL operated, from our initial ‘no pressure’ consultation with Simon right through to delivery of our system. The scaffolders and installation team were really professional in the way they went about the works, turning up on time, and carrying out the work with minimum disruption. Cost us a fortune in tea though!😁 Post-installation follow-up has been good, and we are confident that should any problems arise in the future, we will be able to get any help we need from the TCL team. All in all, we are very happy with our solar panels, and are really looking forward to reaping the rewards over the years to come. As for the cost of our system, we couldn’t be happier!! Highly recommended!!!”

Helpful Report

Posted 2 years ago

“Fantastic end to end service and install by TCL solar. Went with a 6.7Kw system and already reaping the benefits. Simon and the team were fantastic throughout, with courteous/considerate scaffolders and a great install team led by Liam. The install looks great and already at 11am on a sunny day in April I'm generating over 3Kw. Would highly recommended.”

TCL Solar 5 star review on 15th April 2022

Helpful Report

Posted 2 years ago

“Amazing from the TCL Solar team. Anyone looking for solar please use TCL Solar. 1. Price was very competitive 2. Not pushy at all, unlike other companies I saw. 3. Did what they said and communicated every step of the way. 4. The installation was done in one day and the team were, polite, clean and tidy. Overall I’m extremely grateful I chose TCL Solar, they made the whole process simple and stress free.”

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Posted 2 years ago

“TCL Solar have been a pleasure to deal with. Some companies tried to sell us systems over the phone but Simon came to our home in person. He took measurements and checked out access and connection points before sitting down with us to discuss our options. He gave sound advice but with no pressure or attempt to sell us more than we needed. His quote was very competitive and he was also accommodating regarding our installation date. We were kept informed of progress throughout the process. The engineers who installed the system were outstanding. They were punctual courteous, efficient, knowledgeable, helpful, tidy and totally professional. They set a very high standard. We would thoroughly recommend TCL without hesitation to anyone who is considering having solar panels installed.”

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Posted 2 years ago

“Very happy with the service from start to finish. No hard sell from Simon, just the facts to enable us to make our own decision. Happy with cost. Once deposit paid, seamless. Scaffolders arrived when advised, as did fitters, all of whom were friendly and professional. Tidied up after themselves, helpful and polite. Panels installed in less than one day, talked me through system and app, and here we are happily powering house with solar. Highly recommend, thanks very much.”

Helpful Report

Posted 2 years ago

“12 months post install of 24 panels fitted front and back and 12.5Kw of battery storage I have had no problems whatsoever with the project, and have generated just over 6Mw of energy, either to be used in the house to drive the Air Source Heat Pump and other fittings or offload to the grid (for a measly 4.5ppKwH). I left it 12 months to review so I had a full year to assimilate the benefits. My total energy bill divided over 12 months averaged out at £79 p/m. Higher in winter due to the ASHP keeping us warm but next to nothing in summer. I like many others had investigated numerous solar companies to gain knowledge and real quotes - there are cowboys out there - and Simon came up with the goods not only in underpinning knowledge but non aggressive selling - in the end my decision. I am glad I decided to use TCL they operate holistically and have great service from first contact to completion. The install was carried out in 1 day by extremely professional fitters who took time to explain and demonstrate the system. I even took the opportunity to clean my gutters whilst the scaffolding was erected. Can't recommend these guys enough, and have done so verbally to others throughout the year. Best of luck in the future David and Simon, I am sure you will have no trouble in the current economic environment of growing your business exponentially through complimentary word of mouth recommendations. Thanks. Ben”

Helpful Report

Posted 2 years ago

“TCL have been very professional and helpful throughout the process. I did a lot of research and contacted a number of companies. TCL were the only one's to come out and offer really useful advice regarding kit and regulators. Their price was very keen and felt they would do a good job. (It got better as solar is now zero rated and they passed that on). I now have 30 x 395W panels, a 8.2kWh battery and a iboost hot water tank heater. My house faces south so i have covered both roofs to get east to west coverage for a full day of power. I got such a large system because energy prices are only going in one direction and I expect to get an EV in the future. After one day I think I understand the main points and I can see 1.3kW going in on a very dull day. Overall it has been great and I have every confidence Simon and David will support me with any issues.”

Helpful Report

Posted 2 years ago

“TCL designed and installed a solar and battery solution for our home. Everyone who was on the job were friendly, knowledgeable and efficient. The job was completed to schedule and we are very happy with the result. We have already recommended TCL to friends.”

Helpful Report

Posted 2 years ago

TCL Solar is rated 5.0 based on 239 reviews