TCL Solar Reviews

Name: TCL Solar
Address: Building A, The Point, Weaver Road, Lincoln, E3 The Point Office Park, Weaver Road, Lincoln, Lincolnshire
Rating: 4.98

5.0 Rating 239 Reviews

100 %

of reviewers recommend TCL Solar

Company Reviews

Metrics

5.0

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

TCL Solar 5 star review on 1st October 2024

Nick & Jayne Fletcher

TCL Solar 5 star review on 5th August 2024

Barry & Philippa Salsbury

TCL Solar 5 star review on 31st July 2024

Neil Whitnell

TCL Solar 5 star review on 22nd July 2024

Roger McPherson

Anonymous

Anonymous // 01/01/2019

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“All aspects were clearly explained before agreement was signed. Staff were very helpful and always ready to answer questions. Scaffolding team were efficient and tidy as were the actual panel fitters. All in all a very stress free experience.”

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Posted 2 years ago

“Simon and David and their team of installers gave a great service from beginning to end. Their price was competitive, and lead time to installation was very impressive given the current market and demand for panels. We have already recommended them to a couple of friends which should tell you all you need to know!”

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Posted 2 years ago

“Really impressed with TCL Solar, They we’re very easy to deal with from start to finish. I have already recommended them to my parents.”

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Posted 2 years ago

“Customer service was excellent - every step from beginning to end - David, Simon and Matt were all very personable and very efficient. Nothing was too much trouble and TLC has all the fantastic qualities of a well-run family business.”

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Posted 2 years ago

“Excellent customer service very competitive price and very good workmanship. Simon was informative helpful. Both myself and my wife would recommend this company to anyone looking for solar panels.”

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Posted 2 years ago

“Excellent service from the first contact and visit, to the very prompt fitting of the panels. Everything was very clearly explained to us, enabling us to understand how the system would work. Very positive and approachable both in person and on the phone, inspiring confidence. Everything happened on the timescale promised. We would certainly recommend the company.”

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Posted 2 years ago

“I was recommended TCL from a friend and from start to finish it was a great and very smooth journey. Every detail was covered from the first appt to completion. The team were available at all times and the fitters did a fantastic job on the day. I would recommend TCL to anybody who is looking at Solar panels. Great job, thanks”

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Posted 2 years ago

“I was delighted with how quickly I have been looked after. The first visit was within two weeks. I received the estimate and an offer of installation. The scaffolding was up just over two weeks later and the installation completed within three weeks. In the same timescale other suppliers did not even get to a first visit. I went with Simon and TCL Solar because I felt confident in his approach and that I would get a fair deal - definitely not a pushy salesman. Workmanship all looks good. I have to say I was impressed seeing Micky (?) and Joshua running over my roof handling the panels. The actual fitting took less than a full day (for 12 panels). System is up and running and I am seeing a good return - despite cloudy weather in October. I have been promised help with paperwork for claiming SEG payments - very welcome.”

TCL Solar 5 star review on 7th October 2022

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Posted 2 years ago

“I appreciated the very quick turnaround, from measurement to installation. I had ten panels installed and they made a very neat job on my roof. Communication was very good throughout: TCL kept me informed what was happening regarding delivery of the panels and scaffolding. The installers discussed with me how they were going to install the electrical components, and answered all of my questions regarding how the system worked. The installers set up the app on my phone post-installation. I was also later helped with the smart energy guarantee (SEG) paperwork (recommend taking a photo of the meter with "export" screen post-install), so everything was sorted out from start to finish. Thank you.”

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Posted 2 years ago

“Recommended by a friend which is always a good start! Down to earth advice followed by fitting around a month later. The fitting team were efficient and friendly and cleared away afterwards. Good price too, I will recommend to friends.”

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Posted 2 years ago

“TCL recommended by a friend which is always a good start. Simon came round looked at what was wanted, discussed options and priced it up. At no point were there any ‘pushy’ sales. Fitting date set upon signing up and fitted within a month, follow up communication by Simon and David excellent, delivery couriers placing of pallets in thoughtful place, installation by Matt & Mike brilliant, post fitting communication by David once again excellent. Basically great service from start to finish and would certainly recommend. Unfortunately we have now become Solar bores, but so pleased we made the move.”

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Posted 2 years ago

“Very pleased with TCL Solar. So nice to have the personal touch and someone helpful at the end of the phone. Our fitters Matt & Mike did a great job and left everywhere clean and tidy. Highly recommend this company, we did get 3 quotes and TCL Solar was the best value for money.”

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Posted 2 years ago

“Excellent customer service from quote to finished job ; competitive price and great installation team . Impossible to fault so 10 out of 10 ! Mike B”

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Posted 2 years ago

“Every aspect of my journey to having solar panels installed has been a joy. The personal service of a family run business is truly superb. From my initial phone call, to Simon coming and doing a survey, Jim and Troy erecting the scaffolding, and then the actual installation of panels by a superb team (Matt, Mike and Josh), has been flawless and in a much quicker timeframe than I had anticipated. During this whole process Dave (Simon’s brother), has been there to answer all my questions; even on the Bank Holiday, when I panicked as within 48 hrs of the panels being placed, the jolly feral pigeons had already started setting routes to have their future nesting place!!!! Thank goodness for Dave’s fast response, this pesky issue has been taken care of and I now am confident that the ‘eye lashes’, as I call them, will ensure I am pigeon free! Truly, truly delighted and I can honestly say TCL Solar gives that personal service which is generally, so lacking these days.”

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Posted 2 years ago

“Excellent service from start to finish Special thanks to installation team including scaffolders”

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Posted 2 years ago

“A family-run business, TCL solar provided a zero-pressure approach to selling us solar panels. The system was designed to maximise the coverage for our roof which was 14 panels. Equipment was sourced promptly with an installation date within weeks of the initial quote. Scaffolding and the equipment were delivered on the Friday prior to Monday’s installation date - on time as promised by TCL solar. The installation team arrived promptly on Monday and the whole system was setup with hours. I had a demo of the system - walked through the isolation process etc and the App too. The team were very neat and tidy and cleared away the rubbish at the end. I have no hesitation to recommend TCL Solar for your solar panel requirements!”

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Posted 2 years ago

“I’m so glad we decided to go for solar panels. It’s made such a huge difference to my bills. I would like to thank TCL solar for the no nonsense approach, with great advice. TCL Solar are such an easy company to deal with, always on hand to answer any of my questions.”

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Posted 2 years ago

“Fantastic Great service from start to finish. I was a solar panel hater but absolutely love them. In fact going to order some more ASAP. TCL couldn’t be more helpful, the fitting team is so helpful and tidy and efficient all in all great company from start to finish. Highly recommend”

TCL Solar 4 star review on 13th August 2022

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Posted 2 years ago

“Excellent advice, pricing and workmanship. Could not be faulted!”

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Posted 2 years ago

“I've waited 2 months since my installation to post this review. Simon and David, and their installation teams are the best. Professional and knowledgable, punctual and reliable. I strongly recommend them. I had a 5kW array installed on my 'non-ideal' roofs, with a 6kWhr battery. In the 2 months I have generated almost 1 MWhr of power, used half and exported half. My electricity consumption from the grid has been cut by 90%. As I had a Solar iBoost fitted, all my water heating has been free. Solar is worth it, especially now.”

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Posted 2 years ago

TCL Solar is rated 5.0 based on 239 reviews