TCL Solar Reviews

Name: TCL Solar
Address: Building A, The Point, Weaver Road, Lincoln, E3 The Point Office Park, Weaver Road, Lincoln, Lincolnshire
Rating: 4.98

5.0 Rating 239 Reviews

100 %

of reviewers recommend TCL Solar

Company Reviews

Metrics

5.0

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

TCL Solar 5 star review on 1st October 2024

Nick & Jayne Fletcher

TCL Solar 5 star review on 5th August 2024

Barry & Philippa Salsbury

TCL Solar 5 star review on 31st July 2024

Neil Whitnell

TCL Solar 5 star review on 22nd July 2024

Roger McPherson

Anonymous

Anonymous // 01/01/2019

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“Could not recommend TCL Solar high enough...from initial sales meeting through to installation and after care. A pleasure to deal with and feel sure that should we have any issues in the future, they will do their upmost to solve the problem.”

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Posted 1 year ago

“The system of 22 panels and a battery was installed in December 2022. When Simon visited he was completely honest that the number of panels would not cover our high electric use and there was no pressure sales. We eventually agreed on a different package but that did not alter the price. The installers were very professional and it was installed very quickly. There was a problem with the WiFi dongles but that was due to my poor internet which was eventually sorted out. Having now used the system through part of a winter and the summer, I am happy to say it has provided more electric than I was expecting, so all working fine. The price provided was very reasonable and I would have no hesitation in recommending the business.”

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Posted 1 year ago

“To TCL Solar Simon & Dave. I got three quotes for my solar panel. TCL Solar was the one I picked. They booked me in 2 weeks later. The scaffold went up on Friday. The solar panels were fitted on Monday I had 14 panels, eight on the back and six on the front of my house. Everything went well and straight away I noticed electrical consumption had dropped down. They completed the insulation on the same day tidied up and made everything good. I was surprised when the scaffold was taken down the next day on Tuesday. As other houses in the street were up for one and sometimes two weeks. Well done to Simon and David and your team of men work very hard clean and tidy and very polite I will recommend you to anybody who asks me how I'm getting on with my solar panel. Yours Stephen Parkinson”

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Posted 1 year ago

“We heard about TCL Solar from a neighbour who highly recommended them. Our experience thoroughly backs her high praise. From initial survey through to installation and post installation paperwork, we always felt in safe hands. David and Simon cared about getting the right system for us. They answered all our questions honestly and patiently! They very promptly returned our calls and we’re sure they still will if the need arises. The installation team were excellent too - always making sure we were happy - doing a good job clearly mattered to them. We have been entirely happy with TCL Solar and cannot recommend them highly enough.”

TCL Solar 5 star review on 7th September 2023

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Posted 1 year ago

“5 star service & installation. Would highly recommend - Great professional company. Thank you”

TCL Solar 5 star review on 17th August 2023

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Posted 1 year ago

“From the first visit to our home on July 24th, we had the impression that TCL was the right company. The previous two didn't show such knowledge and approach to the customer. Simon is a nice guy whose knowledge helped us choose the right setup for our photovoltaic system and his brother David did all the paperwork. Everything happened very quickly and we were kept informed about everything. On Friday 4th August in 9 hours everything was installed by the amazing team Matt, Jack and Sonny. They did everything as we wanted it to be done. Everything was done precisely with due diligence and attention to detail. We are very impressed and extremely pleased with their work. Thank you gentlemen for everything and we recommend you to all our friends. Thank you....”

TCL Solar 5 star review on 7th August 2023

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Posted 1 year ago

“This is the second time we have used TCL Solar for our solar installation and we cannot recommend them highly enough. From quote to survey to installation, everything was so easy and quick! A family run business, Simon came out to do the survey and explain everything on a Monday, the quote came from his brother David who also sends all the info regarding installation with regular updates for what is going to happen and when, and the installation was completed within 10 days - absolutely brilliant service!”

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Posted 1 year ago

“From first contacting to completion of the works and post completion communication, the service has been impeccable. The delivery of equipment was on time and as stated, the electricians who fitted the system were professional, friendly and worked really cleanly. Communication from both Simon and David was first class. Thank you for a great job well done”

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Posted 1 year ago

“Excellent customer care from Simon,David and their team at TCL Solar. Very satisfied with product explanations, quality of panels, workmanship and competitive price. They arranged all fittings to our time and convenience. Would absolutely recommend TCL Solar. Thankyou.”

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Posted 1 year ago

“From my first contact to complete full installation, TLC has been incredibly professional, understanding , patient and friendly. I will honestly give them off the chart billion stars!!! Simon who deals with sales is very knowledgeable , always ready to explain in detail any questions I had on my mind. He will guide in choosing products that will last and won't give you any headaches a few years down the line. David who deals with the operational side of the business is very reliable and won't promise what he can't deliver. David is always ready to answer any questions you have on your mind. He also assigned me a lovely team to do my installation. I can't thank them enough for this rare dedication to customer needs😊👏👏👏”

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Posted 1 year ago

“TCL Solar are an absolute pleasure to deal with, everything they promised was delivered on time. If you’re looking for an honest and reliable company, please call Simon or David.”

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Posted 1 year ago

“Excellent service throughout the whole process. Knowledgeable and honest providing good information to make an informed decision. Good communication, friendly and courteous installation team. Very pleased with the installation and service. will definitely recommend”

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Posted 1 year ago

“We arranged an initial appointment with TCL Solar. I have to say they did not disappoint. Professional and friendly service, first class system, excellent value. Can’t fault them, top class from start to finish. Many thanks to Simon and David.”

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Posted 1 year ago

“TCL Solar is run by brothers David and Simon. Simon visited us and listened to what we wanted, answering all our questions. No pushy sales or limited offers just great advice, simple and straightforward. Simon and David were on hand for all our questions and responded promptly putting together a great solution which we felt was good value. We liked their approach and opted to have our installation through them. David took us through the process keeping in touch to inform us when the kit would arrive, when the teams were scheduled and when the paperwork would come through. The team onsite were sub-contractors but work regularly with TCL Solar and spoke highly of David and Simon. Our installation went without any issues. The work was very professional and to a high standard and before the end of the day were we generating electricity. Initially, we did not want to get into giving back to the grid but Simon & David explained they would provide all the documents and it’s a simple process. It took around 5 mins to register following the instructions David provided and uploading the documents required. It’s another small payback which was a real bonus so grateful to them. All our paperwork was provided within two days of the installation followed up by a call from David to explain everything. Our system has been up and running for a couple of weeks and we cannot be more pleased with it. My neighbours are all now looking to get on the bandwagon so we will be suggesting TCL Solar to them.”

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Posted 1 year ago

“Cannot fault TCL Solar....from consultation and work done from start to finish was excellent and very efficient workers. Three days everything was all done and dusted and couldn't tell they had been. The heat and conditions did not phase them one bit. Great bunch of guys. Very quick and efficient would recommend to anyone to use them.”

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Posted 1 year ago

“Simon and TCL Solar were truly professional from day of quotation to day of completion. We had solar panels fitted on our annex /barn, the whole process took three weeks and installation completed in just one day! From the scaffolders to the installers they were all friendly, efficient, tidy and kept me informed throughout the whole process. So if you are ever thinking about having solar fitted, don’t waste your time contacting others… just contact Simon and his team as I have no hesitation at all recommending to others. I can access all the data and relevant information from the system on my phone via an app which makes everything so easy, we are now thinking of having them on our main house.”

TCL Solar 5 star review on 6th June 2023

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Posted 1 year ago

“TCL Solar are outstanding, simple as that. Simon was recommended to me by friends who recently had panels installed by TCL Solar. From the first meeting with Simon, who arrived when he said he would, always a good start in my book, to the whole process being completed, with no problems whatsoever, has been exceptional. The installation team proved to be excellent, arrived on time and discussed everything with me before starting and left no trace when they left, a really good job. Aftersales support from David has also been on another level and I would recommend TCL Solar to anyone considering solar panels. Great work, thanks guys.”

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Posted 1 year ago

“David and Simon from TCL gave fantastic advice on what set up would be best for our house. They have continued to answer any questions that I have had, before, during and after installation. The solar panels have been up for a couple of weeks and we are really pleased with them. The whole process has been very efficient. I would recommend TCL to anyone who wishes to have solar.”

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Posted 1 year ago

“TCL Solar made the whole process very smooth. Their explanations were easy to follow and enabled us to make some good choices. The installation team arrived on time, worked diligently and was extremely helpful and pleasant in explaining how everything worked. Would not hesitate to recommend this company.”

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Posted 1 year ago

“Simon and David of TCL Solar have been fantastic. From start of enquiry to aftersales help and care, the experience has been brilliant. It is not very often these days that one can engage a company to carry out works on you're property, who are so thorough and professional all the way through the process. Nothing has been too much to ask, and no question too silly. These guys have been spot on all the way. The installations guys were also spot on in every aspect and again went the extra mile to make sure we were happy. The scaffolding company TCL Solar use are also brilliant. If you want solar panels installed with no fuss, prompt time keeping and a smoothness of process from start to finish, TCL are your people. Ray”

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Posted 1 year ago

TCL Solar is rated 5.0 based on 239 reviews