TCL Solar Reviews

Name: TCL Solar
Address: Building A, The Point, Weaver Road, Lincoln, E3 The Point Office Park, Weaver Road, Lincoln, Lincolnshire
Rating: 4.98

5.0 Rating 239 Reviews

100 %

of reviewers recommend TCL Solar

Company Reviews

Metrics

5.0

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

TCL Solar 5 star review on 1st October 2024

Nick & Jayne Fletcher

TCL Solar 5 star review on 5th August 2024

Barry & Philippa Salsbury

TCL Solar 5 star review on 31st July 2024

Neil Whitnell

TCL Solar 5 star review on 22nd July 2024

Roger McPherson

Anonymous

Anonymous // 01/01/2019

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“Great work from TCL in supply my Solar PV system. Simon and David have been great throughout and comms have been fantastic with updates and chases. Simon able to deal with any issues quickly and with great customer service. Have already passed their details on to friends and family and working with Simon around expanding the system with a battery in future.”

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Posted 2 years ago

“Simon has been brilliant at keeping me updated throughout the process. From the initial site visit and quote it was clear that he is really genuine and will not try to upsell you to products that are not suitable. Cheaper than other quotes and with better quality panels giving greater output and maximising our roof space. Once the deposit was paid, the date was booked in and nothing changed. Delivery of panels was brilliant, it's rare to get a delivery driver in a shirt and tie, very nice. Scaffold up the day before, down the day after, and a really nice team. Likewise for the fitters, very professional, panels perfectly central on the roof, neat, clearly very experienced and very personable. Demonstrated the set up and the Solar iBoost system etc. No rubbish left. Just going through the set up with E-on, but Simon/David are going to complete the paper work for me to add final details to and submit. A very slick operation, and a team that are a pleasure to deal with. In fairness, had the scaffold been up for a day or two either side, it would not have mattered, you will always be told when to expect a team on site, communication is key to Simon success. They come highly recommended, and I've passed their details on to my neighbours!”

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Posted 2 years ago

“So glad that this was the company we went with. They were professional throughout. Everything was done when promised and to a very high standard. Everyone we dealt with in the company was friendly and accommodating - a pleasure to deal with.”

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Posted 2 years ago

“From quotation to installation TLC provided a very good service with good advice. The installers that they use all the time were very knowledgeable, professional and could not have asked for nicer people. I will highly recommend this company to anyone looking for solar installation.”

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Posted 2 years ago

“Great company to deal with. Most competitive quote for top quality solar panels. Effective communication throughout the whole process. Electrical fitters Christian and Karl were very polite, clean and tidy, highly knowledgeable and experienced in this field. Thank you Simon and David. I highly recommend your company TCL solar.”

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Posted 2 years ago

“Couldn't have gone smoother. Best price from numerouse quotes we had. Clear explanations of what was the best install, even reccomeding not to install a battery yet. I researched in the background and everything tied up. The other companies made it too complicated and Simon kept it straight and clear. Communication was excellent from start to finish. The install was great and boththescaffoldsrs and the PV installers we brilliant too. Nothing was too much trouble. Have already passed on thier details to friends.”

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Posted 2 years ago

“Very impressed with TCL Solar. Was cautious to begin with but found Simon's suggestions to be better than his competition and the whole process of preparation, delivery and installation worked very well. Both the scaffolding team and the actual installation team worked very competently, efficiently and cleanly. Would definitely recommend.”

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Posted 2 years ago

“Impeccable communication and updates, face to face assessment initially. Timely fitting and fitted in with our needs amazingly well. A friendly family service with incredible efficiency and value for money”

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Posted 2 years ago

“Began thinking 🤔 of solar energy around the end of 2021. Initially I thought of just a battery system, but soon decided to look for a comprehensive package of solar and battery. After a little research, I was contacted by a handful of companies. 3 of them only gave over the phone quotes without a visit. I quickly dismissed them from my search. The first of the 2 companies that visited came with lots of shiny brochures plus lots of detail. After quoting me I said I must wait until the 2nd visit for my decision. Before the second company visit (TCL), I was phoned by the first trying to push me into a quick decision by saying “ the price of batteries where rising and the government may up the VAT from 5% to 20%. When Simon from TCL Solar visited, he was polite and not pushy. He quickly asked for my requirements and listed what I needed and quoted me there and then. I told him as Christmas was upon us I would give him my answer early January 22. After receiving the quote I decided to go ahead with the install. The goods arrived 2 days before the install as notified. The 3 lads turned up on time, introduced themselves and began the install. They also took the time to explain their work and how it would all fit. They all worked tirelessly and professionally at all times only having tea a couple of times. The were clean and tidy at all times without any damage to property. When they finished, all rubbish was taken away leaving the area clean. The system is now up and running. I can thoroughly recommend TCL Solar to anyone thinking of installing a solar system. Denis McLean Kettering.”

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Posted 2 years ago

“TCL Solar have been excellent. From the initial enquiry they have communicated clearly and in a timely fashion. The fitters who came today were lovely guys, they did an excellent job, very efficient, clean and tidy. Thank you!”

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Posted 2 years ago

“It’s difficult to add anything more positive than what’s already been stated by many reviewers of all ages and backgrounds. TCL we’re my fourth quote and one of only two companies that actually came out to visit our premises. Simon is a very polite and helpful guy, who has an excellent team behind him. I spoke with David, Simon’s brother over the phone and again excellent interaction. No pressure selling, honest advice and coincidentally they were the best price with the best quality of components fitted. Christian answered by tech questions clearly and accurately which helped me select my system that Simon recommended. What was really reassuring was that all the team were available on the phone rather than some faceless call centre who doesn’t have a clue who you are or what your needs are. The fitting by Liam and Stuart was first class, everything was discussed prior to installation, which was very neat, clean, and all the rubbish was taken away leaving a tidy site. Liam set up my system and explained the app and login to the online system after installation. I have already recommended TCL to my family and friends. They’re a great team.”

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Posted 2 years ago

“We have had installed this week solar panels by Simon and his team. We have been completely satisfied with the entire process from the initial discussions to the final installation. There was no sales pressure from Simon who answered all our questions carefully and with full knowledge. The work carried out by the scaffolders and engineers was efficient and speedy. We have no hesitation in recommending TCL Solar”

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Posted 2 years ago

“From the first contact following the request for a quote, Simon and the team have been a pleasure to deal with. The quote was similar to another that we had but as this is a small, local family business we decided to go with TCL and haven’t been disappointed. Simon kept us up to date on everything from when the components would be delivered, when the scaffolding was going to be put up and taken down and when the installation would be. Stuart, Liam and Callum (?) were all very professional and polite, they were here early morning and everything installed and working by 1.30 - brilliant. We wouldn’t hesitate to recommend them, in fact we already have!”

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Posted 2 years ago

“Easy company to deal with and excellent customer communication”

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Posted 2 years ago

“From the first introduction (a colleagues say so) Simon made it a very easy process and decision to make. As you can imagine, it is a large outlay, however, as Simon said “you are buying energy up front” and with the increasing electricity prices, it was a no brainier. From placing the order Simon kept us up to date with when the panels will arrive, scaffold would be erected and installers on site which was to the letter. The install was very swift and they ensured we understood what they had done. They left the property clean and tidy and the scaffold was then removed the day later. All in all a very pleasurable process and one we would gladly recommend”

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Posted 2 years ago

“Everything from start to finish was good. Simon kept us well informed throughout. The installation was carried out efficiently by Liam and David. All our dealings with their staff were polite, friendly and professional. Would happily recommend this company.”

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Posted 2 years ago

“Great company from start to finish. No pushy salespeople. Kept us updated on delivery and fitting dates. Work was carried, fitters worked well. Loft, garage and outside tidy and all packaging taken away. Excellent very pleased indeed.”

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Posted 2 years ago

“Excellent pre-purchase support. I took my time over making a decision, obtaining quotes from several companies. During this time I had many questions and changes of mind of what I wanted. TCL Solar (Simon) were very helpful in providing answers and advise but at no time pressuring me into making a choice. The installation was professionally done and I'm very happy with the result.”

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Posted 2 years ago

“An excellent company. We used TCL Solar as they had been recommended by a family member and they were a small local company. From first contacting them, the service was fast, efficient and friendly and went according to plan. The fitters were amazing, completing the work in 5 hours and leaving everywhere clean. Christian was also very good with us, 2 pensioners, explaining how it works and helping us install apps on our phones, so we can watch how much electricity we are generating. Thank you.”

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Posted 2 years ago

“Was made to feel at ease straightaway. Very good price. Simon knew exactly what he was talking about and could explain everything. Installation quick and easy”

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Posted 2 years ago

TCL Solar is rated 5.0 based on 239 reviews