Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,231 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Tower 5 star review on 15th November 2024

Tower 5 star review on 4th November 2024

Tower 5 star review on 2nd November 2024

Tower 5 star review on 31st October 2024

Tower 5 star review on 19th October 2024

Tower 5 star review on 15th October 2024

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a 8ltr twin box air fryer given as a gift, I think it is the best way to cook your food you can cook almost anything I am very pleased with it thanks to tower for this great machine.”

Helpful Report

Posted 1 year ago

Hi Many thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. Everyone here at Tower appreciates your comments and indeed your valuable order. Keith - Group Customer Services Manager

Posted 1 year ago

“Air fryer is fantastic but haven't had it that long and the handle is about to fall off and it is still like new”

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Posted 1 year ago

“Get presents 🎁”

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Posted 1 year ago

Hello Caroline, Thanks for your review. We do hope the recipients of the Tower products loved their gifts. Take care Keith - Group Customer Services Manager

Posted 1 year ago

“Amazing can't believe how much I can cook”

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Posted 1 year ago

Hi Thanks for your 5 star review. Our Tower Air Fryers are so versatile - we do hope you enjoy cooking many more delicious meals. Keith - Group Customer Services Manager

Posted 1 year ago

“Great job lost without it allows us to lot's of smacks quick”

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Posted 1 year ago

Hi James, Thanks for your kind words about your Tower Air Fryer - we were delighted to read how useful you are finding your product. Kind regards Keith - Group Customer Services Manager

Posted 1 year ago

“Works great, I simply put it on the top shelf for 3 mins before adding my chop or bacon. Cooks great.”

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Posted 1 year ago

Hello Derick, It was great reading about the delicious meals you have cooked in your Tower Air Fryer. Thanks for ordering from Tower. Keith - Group Customer Services Manager

Posted 1 year ago

“Got this 8ltr dual air fryer for Xmas never used one before. Cooked our first breakfast so easy to use and clean afterwards.”

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Posted 1 year ago

Hi It was fantastic to see the delicious breakfast you cooked in your 8 Litre Dual Tower Air Fryer. I hope the meal tasted as good as it looked in your photograph !!! Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Unfortunately I don't know how good the airfryer is as Evri have had it since Dec 13th.”

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Posted 1 year ago

“Fast and efficient. Looks good too.”

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Posted 1 year ago

Hi Dawn, Many thanks for taking the time to leave your 5 star review about your Tower product. Everyone here at Toer appreciates your kind words and your valuable order. Keith - Group Customer Services Manager

Posted 1 year ago

“Got mine today as a Christmas present Just cooked sum chicken in it.i absolutely love it thanks to my mom and bro..thought there wud ov bin a recipe book with it thou”

Helpful Report

Posted 1 year ago

Hi Mandy, Thanks for your comments about the gift of the Tower Air Fryer you received. Res assured should you have any queries about the operation of your Air Fryer our Customer Services Team are readily available to help. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Perfect as usual.”

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Posted 1 year ago

Hi Andrew, Thanks for your 5 star review about your Tower Air Fryer. It was great to see how your Air Fryer makes a 'perfect' addition to your kitchen. With kind regards Keith - Group Customer Services Manager

Posted 1 year ago

“Grill plates missing- still waiting for a reply”

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Posted 1 year ago

Hi Ashlee, Thanks for taking the time to leave your review about your Tower product. I was sorry to read about the missing parts. Our Customer Services Team responded to your initial enquiry on 29th December and we are awaiting further information from you to allow us to resolve your enquiry. We look forward to hearing from you. Keith - Group Customer Services Manager

Posted 1 year ago

“We are absolutely delighted with our Tower Air Fryer. I particularly wanted the 11 litre model as it will really replace our gas oven which is so expensive to operate now with gas prices. This is a very versatile machine which cooks a variety of dishes to perfection. I've even roasted a whole chicken in it. Five stars all the way from us and the fact that it's a British household name makes it even better. Thank you Tower, and thanks also for the extended warranty.”

Helpful Report

Posted 1 year ago

Hi Robert, It was wonderful to read your kind words about your Tower Air Fryer. Our Air Fryers are certainly versatile pieces of energy saving products. We hope you visit our Tower Website again very soon. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Ordered a Tower Vortx Air fryer on 1st Dec still waiting for it 20th Dec Evri lost it so I cancelled the order 24th Dec still waiting for a refund off Klarna....These three companies have one thing in common they make sure that you can't contact them directly Evri are a disgrace of a company Tower so busy at passing the buck Klarna don't want to listen to your problem until 21 days have passed they take my money instantly but when the complaint is finally resolved you can have your own money back in 7 to 10 days .....How did I get on with trying to get an Air fryer I ordered a Ninja af400uk from VERY on 20th Dec it arrived on 22nd Dec its up and running and I'm really happy with it (Proper Company) So be very careful who you use for your online shopping I know I will Happy Christmas 🎄 😀”

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Posted 1 year ago

“I have always used tower and wanted to upgrade. So I have now got the tower 11litre duel air fryer over. My only problem is that the air flow basket is too big and has scratched the inside of oven wall. Not something I would have expected.”

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Posted 1 year ago

“Easy to order on the site , and stocked the real right part I needed , 👍”

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Posted 1 year ago

“The only criticism is that the small raised indicators on the dials are not easy to see. For example it may be better if they are white/fluorescent”

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Posted 1 year ago

“No review possible as I have not received the item yet. Please check the emails. The item status is that its still with the Courier Evri and its supposed to be a Christmas present. I am not happy about this at all.”

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Posted 1 year ago

“Great company to order from. Good communication, fast delivery times and when it arrives its well packaged. Love the air fryer best appliance in my kitchen.”

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Posted 1 year ago

“Really happy with this tower air fryer. Very easy to use, easy to clean and fits nicely on the worksurface. Would highly recommend. I’m really pleased I bought it.”

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Posted 1 year ago

Tower is rated 4.2 based on 5,231 reviews