Tower Reviews

Name: Tower
Rating: 4.17

4.2 Rating 5,450 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,450 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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A C.Layton

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product does what it says”

Helpful Report

Posted 4 months ago

Hello Terry Many thanks for your 5star comments about your Tower product. I was delighted to read your product performs as expected. If we can help in anyway in the future we'd love to hear from you. Keith - Group Customer Services Manager

Posted 4 months ago

“Excited to use ! Not to heavy and fits into perfect kitchen space as I have a small galley kitchen ! Anyway Just arrived . Did the dry test run.. looking for the recipe book QR code .. would love to see a video of the tower being used for multipurpose foods etc ??? Is that possible . Will update after a weeks cooking … excited to rustle up a few ideas and get the family feedback ! My daughter mentioned bagel pizzas ! And my son said he used his flat mates Tower for 3 years at uni !”

Helpful Report

Posted 4 months ago

Hello Wendy Thanks for taking the time to leave your 5 star comments. Here at Tower our customer comments and feedback are so important to us. Regards Keith - Group Customer Services Manager

Posted 4 months ago

“We purchased the tower 10 in 1 airfryer/oven What a fantastic piece of kit. Need to try the rotisserie ASAP”

Helpful Report

Posted 4 months ago

Hello Julie Many thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. Best wishes Keith - Group Customer Services Manager

Posted 4 months ago

“I recently got a Air Fryer with a rotisserie chicken function, absolute game changer you don't know what your missing. I would 100% recommend this to anyone. Great work :)”

Helpful Report

Posted 4 months ago

Hello Adam It was so pleasing to read your wonderful comments about your Air Fryer. We'll let you into a secret - we love our Air Fryers too !!! Thanks for your valuable order and for being such a great customer of Tower. Keith - Group Customer Services Manager

Posted 4 months ago

“Very nice.”

Helpful Report

Posted 4 months ago

Hi Thanks for your 5 star comments about your Tower product. We hope you visit our website again very soon to check out our fantastic range of products. Keith - Group Customer Services Manager

Posted 4 months ago

“I’m a person who didn’t want an air fryer 🤣 I’ve bought the 11L 2 doors model and it’s FANTASTIC. I’m using it everyday and don’t know how I managed without it. So versatile and easy to use and quick. I’m very happy and would recommend it to everyone. Thank you”

Helpful Report

Posted 4 months ago

Hello Sue Thanks for your wonderful comments - we were delighted you chose Tower for the purchase of your Air Fryer. Rest assured our Customer Services Team are always available should you need any help moving forward. Keith - Group Customer Services Manager

Posted 4 months ago

“Brilliant little air fryer, a complete absence of digital displays👍. Lovely old school temperature and timer control 😃 Only thing I would like is contrasting colour on control indicators.”

Helpful Report

Posted 4 months ago

Hi Thanks for your wonderful comments about your Tower Air Fryer. Here at Tower our customers comments and feedback are so important to us. With best wishes Keith- Group Customer Services Manager

Posted 4 months ago

“Love my new air fryer, especially the spit roast / rotisserie feature”

Helpful Report

Posted 4 months ago

Hello Sally Many thanks for your 5 star comments about your Tower Air Fryer. Rest assured our Customer Services Team are always available should you need any help in the future. Keith - Group Customer Services Manager

Posted 4 months ago

“After my Tower broke l was impressed by the prompt service of customer services. Nic organised a new Tower Airfryer oven different to my original one. It's brilliant and would recommend this model.”

Helpful Report

Posted 4 months ago

Hello Mary Thanks for your kind words about the recent service provide by Nic from our Customer Services Team. Here at Tower we understand on rare occasions items may break and when this does happen our Team acts quickly to help our customers - I was delighted to read this was the case with your enquiry. Best wishes Keith - Group Customer Services Manager

Posted 4 months ago

“I have just bought my blue Cavaletto salt & pepper grinder to match my other items. Love them all. This grinder is easy to use, refill, & it looks gorgeous. The only thing being that the S for salt grinds the pepper & the P grinds the salt 😂 I am going to swap the salt & pepper into the opposite sides. Then try to remember next time I fill it.”

Helpful Report

Posted 4 months ago

Hello Sue Thanks for taking the time to leave your 5 star comments about your Salt & Pepper mills. If you do need any assistance in the future our Customer Services Team would love to help. Keith - Group Customer Services Manager

Posted 4 months ago

“I'm happy with it”

Helpful Report

Posted 4 months ago

Hello David Thanks for your kind words - we were delighted to read how happy you were with your Tower product. Keith - Group Customer Services Manager

Posted 4 months ago

“Very pleased with the it”

Helpful Report

Posted 4 months ago

Hello Thanks for taking the time to leave your 5 star comments about your Tower product. Many thanks Keith - Group Customer Services Manager

Posted 4 months ago

“Liked the air fryer still getting used to it.”

Helpful Report

Posted 4 months ago

Hello Thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. Here at Tower we understand new products may take a little time to get used to that's why our Customer Services Team are always available to help. Best wishes Keith - Group Customer Services Manager

Posted 4 months ago

“It's a very good product I would recommend it to anyone”

Helpful Report

Posted 4 months ago

Hi Thanks for taking the time to leave your 5 star comments for your Tower product. We hope you visit our website again very soon to check out our great range of products. Keith - Group Customer Services Manager

Posted 4 months ago

“Very happy with mine it's great”

Helpful Report

Posted 4 months ago

Hello We were delighted to read your comments about how happy you were with your Tower product. Rest assured our Customer Services Team are always on hand should you require any help moving forward. Best wishes Keith - Group Customer Services Manager

Posted 4 months ago

“We bought a tower ceraglide 2 in1 steam iron, it is the best iron I have ever used, the price was very reasonable & I would definitely recommend to buy.”

Helpful Report

Posted 5 months ago

Hello Ann Thanks for taking the time to leave your 5 star comments for your Steam Iron from Tower. Everyone here at Tower HQ was delighted to read your kind words. Best wishes Keith - Group Customer Services Manager

Posted 5 months ago

“Very easy to use the display and it cooks the food in efficientley, environmentally. The food is fantastic when cooked it’s much quicker than a gas cooker.”

Helpful Report

Posted 5 months ago

Hi Michael Thanks for your 5 star comments about your Tower Air Fryer. We were delighted to read about the results you are seeing. Best wishes Keith - Group Customer Services Manager

Posted 5 months ago

“Fantastic buffet server, very happy with my item”

Helpful Report

Posted 5 months ago

Hi Ian Thanks for taking the time to leave your kind words about your Buffet Server from Tower. We hope you visit our website again very soon to check out our great range of products. Keith - Group Customer Services Manager

Posted 5 months ago

“Not used yet but I know it will be fine as it gives a good heat out”

Helpful Report

Posted 5 months ago

Hi Ian Thanks for your valuable comments and indeed your order from Tower. Best wishes Keith - Group Customer Services Manager

Posted 5 months ago

“Love it thanks tower”

Helpful Report

Posted 5 months ago

Hello Amun Thanks for taking the time to leave your 5 star review. Everyone here at Tower HQ was delighted to read your comments about how much you love your Tower product. Regards Keith - Group Customer Services Manager

Posted 5 months ago

Tower is rated 4.2 based on 5,450 reviews