Tower Health Reviews

Name: Tower Health
Address: 27 Manvers Business Park, High Hazles Road, Nottingham, Nottinghamshire
Rating: 4.64

4.6 Rating 1,319 Reviews

91 %

of reviewers recommend Tower Health

4.6

Based on 1,319 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, thank you”

Helpful Report

Posted 4 years ago

“First time I buy from here, everything was in order”

Helpful Report

Posted 4 years ago

“Fast and efficient”

Helpful Report

Posted 4 years ago

“Sadly I have tried to use the PainGone on my leg which is very painful from the sciatic nerve being inflamed but there has been absolutely no relief of the pain. Maybe I am using it incorrectly. The instructions for use seem to be very inadequate. I have actually hurt my hand trying to press the item itself onto the painful areas of my hip and upper leg. I am so disappointed as I really prefer not to take drugs for this pain but I have had to resort to more exercises and taking paracetamol instead. Susan Ryall Tower Health responded to my previous comments and have suggested I use a different item- Paingone Plus. I have since received this new product and have found it more effective. Consequently I have also recommended it to 2 friends who thought it was a good idea. I have returned the first Paingone for a refund. Susan Ryall Susan Ryall”

Helpful Report

Posted 4 years ago

“I ordered a lotion for skin tag removal, I applied the lotion exactly as directed and it made absolutely no difference what so ever. Would definitely not recommend.”

Helpful Report

Posted 4 years ago

“Great range of products at competitive prices with prompt delivery. Highly recommended.”

Helpful Report

Posted 4 years ago

“Tower Health good to deal with no problems items arrived on time and in good condition.”

Helpful Report

Posted 4 years ago

“From order to delivery all went satisfactory and was well handled from web site to order completion”

Helpful Report

Posted 4 years ago

“Great service and really quick delivery. Everything went very smoothly with no issues.”

Helpful Report

Posted 4 years ago

“I had an issue with delivery address this was dealt with promptly and received my order within couple of days”

Helpful Report

Posted 4 years ago

“Great product”

Helpful Report

Posted 4 years ago

“Products and delivery exactly as described. Well packaged and good tracking on delivery.”

Helpful Report

Posted 4 years ago

“Website was easy to use and find quickly what we were looking for. Prices were good and items arrived arcs reasonable timescale. Will use this company again. Thanks.”

Helpful Report

Posted 4 years ago

“I bought 2 Magnetic Neoprene Knee supports based on the web description of ".....and thanks to Velcro fastenings........there is just one size to fit everyone" however this is misleading and untrue. The foot and wrist versions may well have Velcro fastenings but on arrival the knee supports did not, and will not fit everyone. In trying to pull the support up to my knee I aggravated my tennis or golfers elbow. No one seemed bothered by this nor apologised when I rang and I was told that I must return them by recorded delivery at my expense. By law they cannot insist on this unless it was made clear at the point of sale that this would be the case, not by referring to the T & C's afterwards on the invoice. I found "Gary's" attitude impolite when I referred to an immediate refund given on an earlier order for a faulty Pain Gone pen by "Faz", a credit to Tower Health. I was called a liar when I referred to this, but "Gary" backtracked when I offered proof. He was going to get Faz to ring me that day - I didn't believe him, and was proven correct. I have returned the item using the FREEPOST address grudgingly supplied when I refused to pay for the cost of posting (I got a receipt from the Post Office) together with 2 "Thermal Copper Supports - elbow" described as "tailor made for painful joints", inferring "one size fits all" which is not the case - misleading advertising again -far too small - echoed by other buyers. I await my refund after quarantining of return products has taken place on receipt by Tower Health. I felt that I was neither believed not valued as a customer who had previously made orders totalling over £100. I feel in addition to the refund that an apology is appropriate, but based on my experience yesterday doubt if that will happen. A thoroughly distasteful experience that need not, and should not, have happened. John P.S. I also pointed out to help Tower Health another error in a listing for Therapeutic Neoprene Knee Support that referred to 18" knee "diameter" which should have been "circumference", however this seemed to further confuse Gary!”

Helpful Report

Posted 4 years ago

“Easy transaction and received my parcel the next day really happy”

Helpful Report

Posted 4 years ago

“Great products & excellant service, They rang me because the date on the product wasn't that long but that was ok with me. Products dispatched & received within days. Well recommend Tower Health.”

Helpful Report

Posted 4 years ago

“Prompt efficient service. Good communication.”

Helpful Report

Posted 4 years ago

“Easy access , simple to order Super fast processing and delivery , I will definitely be re ordering”

Helpful Report

Posted 4 years ago

“Great service as always, fast and efficient.”

Helpful Report

Posted 4 years ago

“Great value and exceptionally fast felivery! I will return for more.”

Helpful Report

Posted 4 years ago

Tower Health is rated 4.6 based on 1,319 reviews