Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,308 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Tower 5 star review on 6th December 2024

Tower 5 star review on 15th November 2024

Tower 5 star review on 4th November 2024

198

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Posted 16 hours ago

“Absolutely love my tower,the food is cooked to perfection. I done a few joints beef pork chicken wow just a great piece of kit love it 🤩”

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Posted 2 days ago

“Love it my homefries never tasted so good best buy I ever made 🙂”

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Posted 2 days ago

Hello What a wonderful picture and review to receive. Thanks for choosing Tower for the valuable purchase of your Air Fryer. You cant beat home made chips cooked in a Tower Air Fryer !!! Keith - Group Customer Services Manager

Posted 2 days ago

“White - dual air fryer, very happy with purchase. Easy to use, white blends in with my kitchen and that’s what I really like! Is easy to clean too and we also got the addition tower set with 2 racks brush and tongs.”

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Posted 3 days ago

Hello Paula We were delighted to read your kind words a about your Air Fryer. It was fantastic to read how your Air Fryer has been a great addition to your kitchen. Thanks for being such a loyal customer of Tower. Best wishes Keith - Group Customer Services Manager

Posted 2 days ago

“So far so good, I have used it twice very professional good”

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Posted 3 days ago

Hi Geoffrey Thanks for taking the time to leave your 5 star comments. It was great to read about your Tower product. Rest assured our Customer Services Team are always available to help with any enquiry you may have in the future. Keith - Group Customer Services Manager

Posted 2 days ago

“Good value, good looking, high performing kettle. Steady on worksurface, with wide bottom and lower sit. Pours well and when filling eg hot water bottle, no splash up as longer spout. Only slight downside might be that seems to take more water to get to minimum fill.”

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Posted 3 days ago

Hello Carlotta Many thanks for your 5 star review about your Tower kettle I was so pleased to read how happy you were with your Kettle. If we can help in anyway in the future our Customer Services Team would love to hear from you. Keith - Group Customer Services Manager

Posted 3 days ago

“Very good for culinary food for families 😘😘”

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Posted 4 days ago

Hello Cristina Thanks for your 5 star comments about your Tower product. Our Customer Services Team are always available should you need any assistance in the future. Keith - Group Customer Services Manager

Posted 4 days ago

“Just purchased today and also used for the first time. Found it did exactly as described and therefore, expected.. Purchased from B&M for £35. B& M give 1 year guarantee as well as manufacturers 3 year guarentee ( if registered). Reliability? -- time will tell but it is a straight forward type of device so we're expecting it to last.”

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Posted 6 days ago

Hi Thanks for your valuable comments. We were delighted to read your Tower product is as expected. If we can be of assistance at any point in the future we'd love to hear from you Keith - Group Customer Services Manager

Posted 6 days ago

“Excellent product,easy to clean and cooks perfectly.”

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Posted 6 days ago

Hello Many thanks for your 5 star comments about your Tower product. We hope you visit our website again very soon to check out our fantastic range of products. Keith - Group Customer Services Manager

Posted 6 days ago

“Things taste better roast meat is taster.”

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Posted 1 week ago

Hello Daryl Many thanks for your kind words about your Tower product. Keith - Group Customer Services Manager

Posted 6 days ago

“Ordered my air fryer it came today going to use it at my new home”

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Posted 1 week ago

Hello Christine Happy new home !!!! We hope you enjoy using your Tower Air Fryer in your new home Keith - Group Customer Services Manager

Posted 6 days ago

“Bought as a Christmas Present so cannot review but I did receive a Tower Air Fryer (the 9 litre model) myself the previous year and as it was excellent I decided to make it a gift this year”

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Posted 1 week ago

Hello Thanks for your wonderful comments about your Tower Air Fryer. It was so pleasing to read you returned to Tower to make a second purchase. Thanks for being such a great customer. Keith - Group Customer Services Manager

Posted 6 days ago

“My T17100 air fryer is really great. It does all that I want it to do.”

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Posted 1 week ago

Hello Anthony Thanks for taking the time to leave your kind words about your Air Fryer from Tower. I was delighted to read your Air Fryer meets all of your expectations and requirements. Regards Keith - Group Customer Services Manager

Posted 1 week ago

“Brilliant! This is a perfect size for my needs as an elderly person. It also seems much faster than the older models of slow cookers. I would recommend this product without hesitation”

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Posted 1 week ago

Hello Thanks for your wonderful comments about your Slow Cooker. Everyone at Tower was delighted to read how your Cooker suits your individual lifestyle. We hope you visit our website again very soon to check out our fantastic range of products Keith - Group Customer Services Manager

Posted 1 week ago

“Great air fryer”

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Posted 1 week ago

Hi Thanks for your 5 star comments about your Tower Air Fryer. We hope you visit our Tower website very soon to check out our range of fantastic products. Keith - Group Customer Services Manager

Posted 1 week ago

“Really impressed with our new Tower Air Fryer. Set up was straight forward and I like the pre set menu. I am looking forward to using this product more intensely over the coming years.”

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Posted 1 week ago

Hello David Thanks for your wonderful comments about your Tower Air Fryer. I was so pleased to read how easy you found it to set up. Rest assured our Customer Services Team are always available to help. Keith - Group Customer Services Manager

Posted 1 week ago

“Toaster and matching kettle Xmas present very happy”

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Posted 1 week ago

Hi Elizabeth Thanks for your 5 star comments about your Tower Toaster and matching Kettle set. We hope you visit our website again very soon to check out our great range of products. Keith - Group Customer Services Manager

Posted 1 week ago

“It’s 3 in 1 uses it’s electric can opener, bottle opener & sharpener makes it easy when you want to open your beer or you canned products”

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Posted 1 week ago

Hello Martin Many thanks for your 5 star comments about your 3 in 1 can opener from Tower. Thanks for choosing Tower for your valuable order. Keith - Group Customer Services Manager

Posted 1 week ago

“Lovely design very quiet brought the daughter one for Christmas wife loved it so I bought a second one for her well impressed. 👌”

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Posted 1 week ago

Hello Dougie Many thanks for taking the time to leave your kind words. We were delighted to read how you returned to Tower to make your second purchase. Keith - Group Customer Services Manager

Posted 1 week ago

“First class, was a bit sceptical at first but tried this as soon as it arrived, very easy to use, did a roast chicken on the rotisserie, it turned out really well, follow the instructions for rotisserie and you can't go wrong. It's quick and cheaper to run than my house oven. Really impressed with the quality. Highly recommended. N”

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Posted 1 week ago

Hi Phil Many thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. I was delighted to read about the results of the first meal you cooked. Here at Tower we understand that new products may take a little while to get used to that's why our Customer Services Team are always available to help with any enquiry. Kind regards Keith - Group Customer Services Manager

Posted 1 week ago

Tower is rated 4.2 based on 5,308 reviews