Tottington Motor Company Reviews

Name: Tottington Motor Company
Address: 35-38 Eton Business Park, Bury Road, Radcliffe, Manchester
Rating: 4.83

4.8 Rating 247 Reviews

98 %

of reviewers recommend Tottington Motor Company

Company Reviews

Metrics

Info

4.8

Based on 247 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Tottington Motor Company:

Tottington Motor Company a family run business, established for over 40 years has always over 60 quality used vehicles always in stock including a range of automatic vehicles, with the majority of our stock with one previous owner.

Our growing customer base is built up from our loyal customer base, recommendations and reviews you’ll read here because we believe in quality, customer care and attention to detail.

All our vehicles are sold with a full service and MOT and we welcome our customers to come back 6 months later for a free 88 point check.

Since 1970, Tottington Motor Company (or Totty Motors as it’s affectionately known) has been supplying Bury, Tottington, Bolton, Rochdale, Ramsbottom & Manchester as a whole with quality used vehicles and competitive finance packages to our customers.

Our state-of-the-art onsite workshop offering several classes of MOT’s, Service, repairs and free tyre fittings offers a half price MOT when a full service is carried out. Our work comes with a 12 months parts and labour guarantee. As well as this, our workshop offers a free courtesy car and offer a pick-up and drop-off service within 7 miles.

TMC Leisure, the sister company of Tottington Motor Company stocks a vast range of leisure vehicles including teardrop trailers, caravans, motorhomes. TMC Leisure are the UK & Ireland sole concessionaires for Caretta Caravans, the largest Roller Team & Sun Living by Adria dealership in the North and continues to build partnerships with key motorhome manufacturers including Auto-Trail Tribute. Auto-Trail Tribute will be introduced the TMC Leisure range in February 2019.

TMC Leisure holds open days on a regular basis and offer a try before you buy scheme.

Visit Website

Phone:

01204 882211

Email:

sales@tottingtonmotorcompany.co.uk

Location:

35-38 Eton Business Park, Bury Road, Radcliffe
Manchester
M262ZS

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Tottington Motor Company 5 star review on 7th July 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We hired a motor home last September. The staff were great to deal with. The managing director was something else!!! Bed support gave way, wrong size sheet supplied, he was not interested in discussing the matter or any compensation. Definitely will not use this company again, a pity because we could not fault the staff.”

Helpful Report

Thank you for taking the time to write your review, as the Managing Director of the business I am responsible for damage re-charges, it is correct that you hired one of our luxury motorhomes in September 23 and whilst we welcome reviews we ask that they remain honest and factual, sadly yours does not. I responded to you with the following when you advised that the bottom bed sheet would not fit and the bed slats broke which we did not charge you for: I run a large fleet of motorhomes and campervans, equally we are a retail agent for the brand Rollerteam, you have claimed that the slats that pull out to make up the rear bed are inadequate and not fit for purpose, I disagree with this comment. We have retail sold a large number of Autoroller 746 and 747 motorhomes with this layout without issue, equally I run a number on our season 23 rental fleet and whilst I have seen the issue on one of the rental fleet, by the customers own admission he was overweight and as such 2 bed slats snapped, he happily paid for the damage. We have not made any charge for the damage caused to the bed slats of cupboard hinge, it was not damaged upon collection and as such you should have been charged, I made a commercial decision not to apply a damage re-charge. I use this layout all the time myself, wife and 2 children and without issue. I was made aware following your first night away that you were not satisfied with the bedding pack issued, immediately I sanctioned a request and Angela communicated to you that you could purchase a double or king size flat sheet to the value of £35.00 and we would fully re-imburse you, you failed to do this so we assume that you had been happy with the bedding supplied. As I use this layout all the time I made up the bed at the rear with the same size fitted sheet albeit a different colour as this was my own personal double sheet, the point was to demonstrate to you that it fitted. I feel that you had chosen the wrong layout for you and your wife, and you may have benefited from one of our fixed island bed models such as the Da Vinci, your booking was made online of course. I feel that your complaint has been dealt with and we have been more than fair in our approach, I will not sanction any further refunds for the reasons stated above.

“Excellent rental service, hired from them previously and would definitely recommend. Staff really helpful and friendly. A* company Thanks everyone 👍”

Helpful Report

Thank you for your review, your feedback and custom is much appreciated.

“Excellent service and great price for the campervan we bought. Really good after service too. I’ve recommended them to family members too.”

Helpful Report

Thank you for your review and recommendation, we hope you enjoy your travels in your campervan.

“First time I've used this garage. And I will definitely use it again. Nice friendly and helpful staff Thank you for your quick turn around.”

Helpful Report

Thank you for your review, we look forward to seeing you again.

“Had a full service and MOT. Can't fault anything. Excellent customer service, good price, great communication.”

Helpful Report

Thank you for your review, we are grateful for your feedback.

“Excellent fast and friendly service over the phone. Met a last minute order for a van after another company cancelled last minute, and it worked out cheaper too! Van was almost brand new and super clean, easy to collect and take back. Would absolutely use again.”

Helpful Report

Thank you Andrew, we are pleased that you were happy with the service that we provided. We hope to see you again soon.

“Reasonable price for hire, van was in immaculate condition at pick up. Service was outstanding throughout- would definitely hire again from TMC. Thankyou”

Helpful Report

Thank you for your review and custom, it is much appreciated.

“What a great company to deal with, just bought my first ever Motorhome and was a very pleasant experience. Harry and rest of the staff really took care of us.”

Helpful Report

Thank you Lee, we do hope you enjoy your travels.

“Hired a long wheelbase sprinter for 2 days. Very easy booking system and Emma was very pleasant to work with. Great value for money for a 72 plate vehicle. Thoroughly recommended.”

Helpful Report

“Just part exchanged our Caravan and purchased a new VW Ashton 94 Campervan, well pleased with the van .The whole process worked really well,no pushy sales and staff were very friendly and informative.Big shout to Harry Melling.”

Helpful Report

“Just hired a van at short notice, service was excellent.. I will definitely be using them again.. Thanks so much..”

Helpful Report

“Recently hired a car from TMC, quality vehicle on offer at a very good price. Staff fantastic and helpful from collection to drop off. Recommend considering TMC if your looking for a hire vehicle.”

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“We have been using Totty Motors for 17 years abd will continue to do so. Great service and competitive prices”

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“I’ve been down to TMC to have a look around Motorhome’s. Spoke to Gavin who’s knowledge was 100%. we are going to buy one next year when I retire, will definitely go to TMC even if it’s a 2 hour drive for us. What a great company 5*”

Helpful Report

“The customer service is fantastic, hot and cold drinks available, TV etc. Always kept informed of times for jobs to be done and price, nothing is ever done without permission. All of the staff are polite and smiley. I recommend for mot, repairs, service.”

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“I use Tottington Motors for MOTs, services and tyres. Brilliant company to deal with, very pleasant staff, don’t keep you waiting and comfy waiting area. I feel I’m in good hands when I book my car in and would highly recommend this company.”

Helpful Report

“Excellent customer service always polite, cheerful and very helpful. I would highly recommend their servicing department, they always do an excellent job.”

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“Speedy, friendly, efficient service”

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“I have used TMC a few times for vehicle hire and on all occasions it has been a great customer experience. The team are friendly, helpful and efficient. The process is simple and documentation etc was straight forward. I highly recommend TMC.”

Helpful Report

“Great service from start to Finish. After care excellent. Good communication and great friendly service. All the team we met looked after us and made our first buying experience a pleasure. Highly recommended. Plenty time to go over things with you, answer questions. Forgot privacy screen, this was posted the same day and recieved within a couple of days.very friendly and professional service.”

Helpful Report

Tottington Motor Company is rated 4.8 based on 247 reviews