Tottington Motor Company Reviews

Name: Tottington Motor Company
Address: 35-38 Eton Business Park, Bury Road, Radcliffe, Manchester
Rating: 4.83

4.8 Rating 247 Reviews

98 %

of reviewers recommend Tottington Motor Company

Company Reviews

Metrics

Info

4.8

Based on 247 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Tottington Motor Company:

Tottington Motor Company a family run business, established for over 40 years has always over 60 quality used vehicles always in stock including a range of automatic vehicles, with the majority of our stock with one previous owner.

Our growing customer base is built up from our loyal customer base, recommendations and reviews you’ll read here because we believe in quality, customer care and attention to detail.

All our vehicles are sold with a full service and MOT and we welcome our customers to come back 6 months later for a free 88 point check.

Since 1970, Tottington Motor Company (or Totty Motors as it’s affectionately known) has been supplying Bury, Tottington, Bolton, Rochdale, Ramsbottom & Manchester as a whole with quality used vehicles and competitive finance packages to our customers.

Our state-of-the-art onsite workshop offering several classes of MOT’s, Service, repairs and free tyre fittings offers a half price MOT when a full service is carried out. Our work comes with a 12 months parts and labour guarantee. As well as this, our workshop offers a free courtesy car and offer a pick-up and drop-off service within 7 miles.

TMC Leisure, the sister company of Tottington Motor Company stocks a vast range of leisure vehicles including teardrop trailers, caravans, motorhomes. TMC Leisure are the UK & Ireland sole concessionaires for Caretta Caravans, the largest Roller Team & Sun Living by Adria dealership in the North and continues to build partnerships with key motorhome manufacturers including Auto-Trail Tribute. Auto-Trail Tribute will be introduced the TMC Leisure range in February 2019.

TMC Leisure holds open days on a regular basis and offer a try before you buy scheme.

Visit Website

Phone:

01204 882211

Email:

sales@tottingtonmotorcompany.co.uk

Location:

35-38 Eton Business Park, Bury Road, Radcliffe
Manchester
M262ZS

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Tottington Motor Company 5 star review on 7th July 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very efficient”

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“Service was the best”

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“Professional staff, no pressure tactics, easy to deal with.”

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“I am thrilled with my new car. The service was amazing, I would highly recommend to anyone in fact I wouldn’t buy a car from anywhere. I’ve had problems in the past with other car dealers and so was apprehensive in purchasing a new car, however the service was first class and nothing was too much to ask. Thanks again, Pam”

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“I have recently bought a motorhome from Tottingham Motor Company and have nothing but praise for the way I was looked after.Nothing was to much trouble for them and the staff especially Gavin and Greg went the extra mile to ensure we had all the information we required and ensure my purchase went through without any problems.I would be more than happy to recommend this company.”

Tottington Motor Company 5 star review on 13th February 2019

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Good Morning John, Thank you for such a nice review and also taking the time to do it. It really means alot to the staff to receivce such kind words, we are sure you will love your new motorhome and indeed make some amazing memoires. Remember if you are unsure of anything we are only a phone call away. Thank you Gavin

“The 3 year old Mokka was beautifully prepared,the sales team were excellent,friendly and went out of their way to make the deal I was looking for.However, I asked for a spare wheel as I am not happy with these repair kits, and I paid them for one when I ordered the car 3weeks ago. I am still waiting and nobody from TMC has bothered to let me know why it hasn't arrived. Friends and neighbours have admired the car which looks brand new, but when I tell them about the aftersales performance, they are put off from TMC. All it would have taken was a phone call to let me know the situation, and I would have been singing their praises,and giving them an excellent review.”

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Thank you for your review, Roger. I’m pleased you’ve enjoyed the Mokka and it is the envy of your neighbours. Paul Curren our service manager has tried to contact you, however I will contact you myself as I sold you the car. As I advised you not to purchase a spare wheel from a Vauxhall main dealer as the price was in excess of £300 we agreed with one another to supply through an alternative company. The order was placed on the 21st of January and we are still awaiting the space saver, we had been told at the time of order that this could take up to 4 weeks.

“Great customer service recommend 110%”

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“We couldn’t have been more delighted. Super friendly and helpful staff, a deal we couldn’t find better anywhere. We’ve now done 6000 miles in 6 months and loving the freedom of our motorhome, thank you.”

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“Very pleased with my Ka , the easiest purchase ever, great service.”

Tottington Motor Company 4 star review on 15th January 2019

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“Excellent service and guidance when trying before we bought”

Tottington Motor Company 5 star review on 29th November 2018

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(TMC Leisure) -

Thank you for posting a review Mr Helmer, we're glad you enjoyed your try before you buy with Freedhome Luxury Motorhome Hire our sister company. We really do feel it's a string to our bow that our customers can try before they commit to purchasing a new Roller Team or Sun Living by Adria motorhome. We hope you enjoy your Roller Team T-Line 590 and that you create fond memories whilst travelling. Gavin

“Really pleased with my new car. No pushy sales or pressure to buy. Really friendly and a great deal on part exchange. This is the fourth car I have bought from them and have never had any mechanical trouble from any of them! It is so hard to find car sales you can trust but I would recommend these guys to anyone!”

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Thank you for taking the time to leave such a lovely review. We hope you enjoy your C-Max and extra space that you now have will make your life a lot easier. Thank you Gavin

“I came to Tottington Motor Company not knowing what car I wanted. A salesman named Gavin took me for a test drive in various cars and helped me pick the right one for me. Brilliant service would definitely go back!”

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Hi Sue, We are over the moon you are happy with your car, thank you very much for taking the time to leave such a nice reveiw. Gavin

“First impressions last, excellent service from Gavin and Paul. Very helpfull through the purchase of our car and in arranging the tow bar and spare wheel. There were no sales pressure, even arranged a test drive when having made our choice of vehicle. would certainly recommend Tottington Motor company to anyone. Thank You Gavin and Paul.”

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“Bought my new car a few weeks ago, it was a pleasure dealing with the sales team Gavin, Paul and Gareth very friendly and approachable, not at all pushy that you get at so many other places, would definitely recommend the company to friends and family”

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Thank you so much we are so pleased you are enjoying your new car, the RAV4 is amazing such a lovely car. Thank you again sales team

“Fantastic service, brilliant staff. I recently purchased a vehicle here and in comparison to other main dealers I visited this place is by far the best. Very helpful not pushy, would highly recommend. The staff are a credit and very down to earth.”

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Thank you Candice, it is lovely for the sales staff to hear such nice feedback, Many thanks,

“Everything was wrong. Provided me with a quote for £800 to fix a part. Took it elsewhere and he fixed for £80. Poor customer service and blamed it on my age and lack of experience when they slapped me with the price. Wouldn’t trust, just salesmen our to get your money. Wouldn’t recommend”

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Callum, We welcome reviews, all that we ask is that they are truthful and indeed factual, sadly yours is not. The car was booked in for a diagnostic test and report, our technicians completed this and reported back to you our findings. At the point of collection you asked me to discount the £50.00 charge as you claimed to have no money, the price for the diagnostic had been clear and transparent from the outset and I refused to discount the price. From this point on you persisted to advise that unless we discounted the price you and your family would not use our service and maintenance department again, I declined and stand by my decision. I explained to you on several occasions that you cannot go through life expecting to have work completed for nothing. As for the quotation for the work required, this is indeed correct and accurate, the fact of the matter is that you have had a temporary repair completed or so you claim for £80, I asked you for sight of an invoice and you did not have one, this suggests to me that you have not even had a temporary repair completed. I will leave people to form their own decision when reading your review and my response. Jason Mawdsley Managing Director

“great service”

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“Excellent service. No pressure, no fuss, informative regarding vehicle and friendly, efficient way of dealing with customers.”

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“Saw their social media promotion and went down to their forecourt and bought my first car. Have been looking for two months, great people.”

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“I have been using the service department for the last 3 years. Great staff and easy to book in.”

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Tottington Motor Company is rated 4.8 based on 247 reviews