Swimming Pool Chemicals Reviews

Name: Swimming Pool Chemicals
Rating: 4.84

4.8 Rating 5,274 Reviews

97 %

of reviewers recommend Swimming Pool Chemicals

4.8

Based on 5,274 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swimming Pool Chemicals:

swimmingpoolchemicals.co.uk is part of Total Pool Chemicals, one of the UK's leading suppliers of leisure pool and spa chemicals. We have been supplying speciality chemicals and technical expertise to many of the country's busiest pools since 1988. In 2001 we founded swimmingpoolchemicals.co.uk to bring our competitive prices and plain-talking problem solving skills to the domestic customer. We aim to sell you the best quality products at competitive prices and provide help and advice without technical jargon.

Visit Website

Swimming Pool Chemicals 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices speedy service”

Helpful Report

Posted 4 years ago

“Reasonable price, easy ordering and rapid delivery. What more do you want?”

Helpful Report

Posted 4 years ago

“Quick delivery & excellent product (Oxy shock)!”

Helpful Report

Posted 4 years ago

“Very good service no problem”

Helpful Report

Posted 4 years ago

“All fine - arrived promptly”

Helpful Report

Posted 4 years ago

“This was my first ever order (we just reinstated an old pool in a house we moved into in 2019). I am delighted at both the price of the chemicals and speed of service. I ordered on Friday & had the items on Tuesday in Ireland, so shipped internationally and it was a bank holiday on the Monday! I will definitely use these guys again and again.”

Helpful Report

Posted 4 years ago

“Excellent service, very good pricing and a clear website.”

Helpful Report

Posted 4 years ago

“Prompt and efficient service for every order I’ve placed with Swimming Pool Chemicals over the years. Local problems with the courier were also sorted out by SPC - which is more than I’ve been able to achieve in a decade! Excellent products and pleasure to deal with Swimming Pool Chemicals.”

Helpful Report

Posted 4 years ago

“Will never order my swimming pool chemicals from anyone else! Reasonably priced and next day delivery!”

Helpful Report

Posted 4 years ago

“I ordered the items on Friday for delivery Monday, I received a text from DHL on Monday at 8:46 am saying delivery between 12:00 to13:00. At approx 13:30 I contacted your customer line who said they would track it, and some wwoild call me back when they returned from lunch. Approx 2 hours later I still had not received a call back, so phoned again , told the person dealing with it was on the phone and would call back. I received a call back saying the driver was 2 houses away on my road, I asked what time he would deliver and was told not today as he could not find the house , I asked why he did not phone me as he has my mobile,was told he might have been busy. I then asked if I would therefore receive the delivery the next day ,as I had stayed in all Monday afternoon. I was then informed this was not possible as the package had been returned to sender (your office). I was then informed the package would be delivered Wednesday which it was What annoyed me was the casual attitude as if to say well it’s not us it’s DHL but surely you have a contract with them . There was no consideration to the time I has to take off, if next working day delivery is not guaranteed it should not be stipulated. I still don’t understand why the driver who I was told had my mobile did not phone.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, we are sorry to hear of the poor delivery service you have received on this order. We always pride ourselves on our good customer service and unfortunately we were let down by our courier DHL in this instance. They for some reason scheduled a return to us on the Monday/Tuesday after not being able to locate your house, so we resent the order on Tuesday for delivery Wednesday which we are glad to hear you received. We can only apologise for the inconvenience for the delivery delay on this occasion.

Posted 4 years ago

“Excellent service ! Bought a basic kit for our 12ft pool and got everything I needed complete with instructions on a laminated card ! Not having a clue what I was doing this was incredibly helpful ! Order arrived next day and I was able to get our pool up and running for school holidays”

Helpful Report

Posted 4 years ago

“Next working day delivery 1 tub of shock chlorine and one of normal (the sachets are a great idea so easy to calculate what you need to dose with) lots of info on the website as well, very pleased (free floating duck thermometer as well) would use again”

Helpful Report

Posted 4 years ago

“Great service at a reasonable price arrived next day.”

Helpful Report

Posted 4 years ago

“Brilliant service, was a bit late ordering for next day delivery but it arrived the next day 😀 Comes with clear instructions and my pool is now crystal clear”

Helpful Report

Posted 4 years ago

“Very quick, expert & helpful response to queries, fast accurate delivery. Thank you for all your help.”

Helpful Report

Posted 4 years ago

“Website well laid out and easy to order. Prices competitive and delivery on schedule (with a "slot" texted in advance).”

Helpful Report

Posted 4 years ago

“Excellent service , delivered next day within the hour slot allocated.”

Helpful Report

Posted 4 years ago

“Brilliant speed of order processing and delivery. Always good stock in both quantity and diversity of products - However, on this occasion, free thermometer given with order was duff from the start - worse things have happened at sea!”

Helpful Report

Posted 4 years ago

“Spot on delivery. Fantastic service and good quality chemicals.”

Helpful Report

Posted 4 years ago

“Excellent service. Chemicals arrived the next day as always, well packed and good condition”

Helpful Report

Posted 4 years ago

Swimming Pool Chemicals is rated 4.8 based on 5,274 reviews