Swimming Pool Chemicals Reviews

Name: Swimming Pool Chemicals
Rating: 4.84

4.8 Rating 5,267 Reviews

97 %

of reviewers recommend Swimming Pool Chemicals

4.8

Based on 5,267 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swimming Pool Chemicals:

swimmingpoolchemicals.co.uk is part of Total Pool Chemicals, one of the UK's leading suppliers of leisure pool and spa chemicals. We have been supplying speciality chemicals and technical expertise to many of the country's busiest pools since 1988. In 2001 we founded swimmingpoolchemicals.co.uk to bring our competitive prices and plain-talking problem solving skills to the domestic customer. We aim to sell you the best quality products at competitive prices and provide help and advice without technical jargon.

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Swimming Pool Chemicals 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

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“Always prompt service, prices reasonable and helpful when I have had need to call for technical advice.”

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Posted 4 years ago

“Good quality products. Fast reliable shipment”

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Posted 4 years ago

“hi, I order all my pool chemicals from you. I recently ordered the wrong product In error. I called you, you replaced the wrong product with the right one. you charged me £9.99 for doing that. I was surprized by the charge, given I buy all my chemicals from you. under distance selling rules I could have just returned the item to you and ordered separately. I didn't, I was honest with you. I know its a cost to you, but I thought customers making honest mistakes would be supported. the difference in price of the items should have resulted in a refund to me, the invoice I have been sent doesn't show any balance? the returned parcel included my free gift, the replacement didn't have my free gift? I wasn't told to keep it from the 1st parcel.”

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Posted 4 years ago

Hi Paul, thanks for your review, unfortunately the exchange fee is our couriers charge for delivering and collecting the chemicals I'm afraid. There is a difference in price which gets refunded on return of the parcel so this will be done as soon as it comes back to us. The free gift we can send out today for you that's not a problem. Many thanks!

Posted 4 years ago

“Simply Excellent service Reliable and timely delivery of a good range of products”

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Posted 4 years ago

“Have used your services for 5 years. Products are good quality, packaged well and delivered quickly. Prices are good. A good company!”

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Posted 4 years ago

“Usually deliver on time - always helpful with queries technical or commercial.”

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Posted 4 years ago

“Good prices - quick delivery. Delivered to neighbour in error!”

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Posted 4 years ago

“Easy to order, nice to be able to speak to someone. Delivery brilliant we ordered midday and everything was delivered before 9.30 following morning very impressive thank you”

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Posted 4 years ago

“Knowledgable and helpful, 2 of the most important attributes. Quick delivery to Northern Ireland, at a reasonable cost. Always use their products, winteriser especially good, no green on opening..”

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Posted 4 years ago

“Website easy to use, goods sensibly priced and arrived on time.”

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Posted 4 years ago

“this is the second time i have bought chemicals there great value and they are fast and efficient”

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Posted 4 years ago

“Brilliant Service as ever. Throughout the pandemic always delivering on time. Always faster than other companies and at a great price too. Thanks.”

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Posted 4 years ago

“Great quality goods good price and quick delivery”

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Posted 4 years ago

“Excellent service will buy from again, rapid service great price.”

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Posted 4 years ago

“Everything I needed and super fast delivery.”

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Posted 4 years ago

“Products arrived promptly and were exactly what I needed.”

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Posted 4 years ago

“Always efficiently and quickly delivered. Great comes as well and order Page makes it possible to leave sensible delivery info which always works! Thank you...good info and prices too!”

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Posted 4 years ago

“Excellent service and product”

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Posted 4 years ago

“Used these before. Top marks all round..👍”

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Posted 4 years ago

“always punctual in delivery and reliable”

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Posted 4 years ago

Swimming Pool Chemicals is rated 4.8 based on 5,267 reviews