Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,020 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,020 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 25th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered a huge order of T shirts ahead of time and entirely accurately in response to a crisis situation! We are hugely grateful for outstanding service.”

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Posted 5 years ago

Thank you for being our 1000th review Paul! Always good to hear, we hope you return soon.

Posted 5 years ago

“Great job, I was on a tight deadline and they made it work. Good communication and end product as expected. Thanks!”

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Posted 5 years ago

Thank you for your review. Don't forget to tag us in your photos @totalmerchandise

Posted 5 years ago

“Fairly fast to respond, good communication, purchases (keyrings) arrived on time and they are of a reasonably good quality (although one or two were defective and could not be used).”

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Posted 5 years ago

“Fantastic service, quick ad efficient. The boot bags were order look great with the log and are really good quality.”

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Posted 5 years ago

Hi Nikki, That's great to hear. Don't forget to tag us in your boot bag snaps @totalmerchandise

Posted 5 years ago

“Great service from the full team! Super to work with!”

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Posted 5 years ago

Hey Matthew, thanks so much for the review, we'd love to work with you again soon!

Posted 5 years ago

“Just what we wanted and eventually arrived on time!”

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Posted 5 years ago

“Ordered quickly, delivered on time. Excellent job!”

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Posted 5 years ago

Hi Olena, Thanks for the review - enjoy your products!

Posted 5 years ago

“We placed quite a large order with Total Merchandise so there was a lot of communications backwards and forwards. They were extremely helpful and prompt with their replies. The goods arrived on time and we very pleased with them.”

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Posted 5 years ago

Thanks for the review Michala. Please do tag us in any photography of your products in action @totalmerchandise. We hope to help you with your branding again soon.

Posted 5 years ago

“Excellent customer service, great personalised products and quick deliveries!”

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Posted 5 years ago

Fantastic! Thanks for the review Sam.

Posted 5 years ago

“Quick turnaround and good quality merchandise. Would recommend.”

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Posted 5 years ago

Thanks for the recommendation Vicki, we hope to work with you again soon!

Posted 5 years ago

“Excellent value products and fast delivery.”

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Posted 5 years ago

Hi Andy, thank you for the review. We hope to be of service again.

Posted 5 years ago

“The products (mugs and cool bags) were good quality and came very quickly. The staff were very helpful and I would definitely use them again should I need anything else. They were also cheaper than other sites that I had looked at. Thank you. .”

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Posted 5 years ago

Thank you for your review Jill, we'd love to help you with your branding again!

Posted 5 years ago

“very happy, good price, prompt & good quality A***”

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Posted 5 years ago

Hi Craig, thanks for the great review. We'd love to see your products in action so please do send in your photos!

Posted 5 years ago

“Great product and service.”

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Posted 5 years ago

Thanks for the review Amy we hope to partner with you again soon!

Posted 5 years ago

“Good looking product for a good price”

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Posted 5 years ago

“Very good service and enabled me to make my early deadlines. Kept me updated with the whole process!”

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Posted 5 years ago

Thanks for the review Charlotte, please do tag us in any photos of your products in action @totalmerchandise

Posted 5 years ago

“Great company and very easy to deal with. Very happy with how our logo looks on the pens we had made. Will return for more merchandise at a later time.”

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Posted 5 years ago

Thanks for the review Myf, we look forward to your next order!

Posted 5 years ago

“The website is very user friendly and the prices are most of the time competitive. Thanks!”

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Posted 5 years ago

Hi Caterina, Thanks for the review, we always strive to bring you the best prices possible!

Posted 5 years ago

“Really pleased with our branded bags. Quality, finish and service was excellent.”

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Posted 5 years ago

Thanks for the review Beverley. Do tag us in any photos you take of the bags in action @totalmerchandise

Posted 5 years ago

“We ordered pens and mugs as part of a church celebration. The sales staff were very helpful sorting out our design into a suitable format and checking everything before the print run was started. Delivery was within the time stated and we are now happily selling our merchandise at all church events.”

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Posted 5 years ago

Fantastic to hear Arleen, thank you for the review.

Posted 5 years ago

Total Merchandise is rated 4.8 based on 2,020 reviews