Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,022 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and professional response from Sam Robbins”

Helpful Report

Posted 7 years ago

“Quick deliver”

Helpful Report

Posted 7 years ago

“Great service - very quick, helpful and attentive. Products have always been as described and of good quality.”

Helpful Report

Posted 7 years ago

“Very helpful staff, great products, merchandise came very quickly.”

Helpful Report

Posted 7 years ago

“Really good service, good quality product and quick postage”

Helpful Report

Posted 7 years ago

“Kelly was very sufficient with our order.”

Helpful Report

Posted 7 years ago

“Samantha Robbins was extremely useful, with quick replies on orders that needed to be placed last minute.”

Helpful Report

Posted 7 years ago

“Great customer support, very professional product produced which reflects our company branding.”

Helpful Report

Posted 7 years ago

“I had good 1:1 service from Kelly. The product arrived as expected.”

Helpful Report

Posted 7 years ago

“Total Merchandise were professional and treated our order as important at very step of the way.”

Helpful Report

Posted 7 years ago

“Great service!”

Helpful Report

Posted 7 years ago

“We are very happy with the final product.”

Helpful Report

Posted 7 years ago

“The mugs we ordered arrived in a different size from the agreed proofs making our logo look way too small and a bit silly.”

Helpful Report

Posted 7 years ago

“Excellent support and service, good price, very quick turnaround”

Helpful Report

Posted 7 years ago

“Very professional and efficient company to work with. All our items arrived on time and a very good quality.”

Helpful Report

Posted 7 years ago

“Prompt replies to any correspondence”

Helpful Report

Posted 7 years ago

“Friendly staff with good service & quick supply. They kept in touch, informed us each step of the process and I'm very happy with the results. Will certainly use again.”

Helpful Report

Posted 7 years ago

“Their delivery was speedy and timely as always. They are a very reliable company and the quality of the product is great! Very satisfied with the end result.”

Helpful Report

Posted 7 years ago

“I particularly like that you always deliver on time, and I don't have to worry about it!”

Helpful Report

Posted 7 years ago

“Natalie and the team provided us with great service and were happy to support at all times. The delivery of the products arrived 2 days early which was a pleasant surprise. I highly recommend others to choose Total Merchandise as a supplier.”

Helpful Report

Posted 7 years ago

Total Merchandise is rated 4.8 based on 2,022 reviews