Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,020 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,020 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 25th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with Total Merchandise's communication and the end result.”

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Posted 4 years ago

Thanks for the 5* review, Fergal! We're so pleased you enjoyed our service and the finished product.

Posted 4 years ago

“Excellent service & product - thanks to Abby for her patience”

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Posted 4 years ago

Hi Wayne, thank you for the excellent review! We will pass your thanks onto Abby and we hope to work with you again soon.

Posted 4 years ago

“Excellent quality and great print!”

Total Merchandise 5 star review on 4th February 2020

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Posted 4 years ago

Hi Nero, thank you for the wonderful review and for sharing this great picture!

Posted 4 years ago

“Friendly and responsive service and delivered a great product. We will definitely continue to use TM services”

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Posted 4 years ago

Thank you for the brilliant 5* review! We look forward to working with you again soon.

Posted 4 years ago

“Nina is amazing. No request was too much trouble and she kept me updated every step of the way. I had tight deadlines to get the products delivered and they arrived perfectly with 2 days to spare. Thanks Nina! We will definitely be working with you again.”

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Posted 4 years ago

Wow, what a wonderful review Chloe! We're so pleased to hear you enjoyed our usual five-star service. We will make sure your kind review in passed onto Nina and we look forward to working with you again soon.

Posted 4 years ago

“Excellent service - very quick to give quote which was fully detailed. Easy to communicate with and very nice products. Totally happy!”

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Posted 4 years ago

Hello Brian - thank you for the amazing 5* review! We're so pleased that you were happy with the service and final product.

Posted 4 years ago

“we ordered our non-woven bags, within less than a week we had the finished product! Well done guys... good job!”

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Posted 4 years ago

Thank you for the excellent review! We're so pleased to hear you're happy with the delivery time and bags. We hope to work with you again soon.

Posted 4 years ago

“Good quality item, excellent communication, prompt dispatch”

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Posted 4 years ago

Hi Jane - thank you for the 5* review. It's great to hear that you're happy with the service and final product.

Posted 4 years ago

“… no complaints!!! Excellent job!”

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Posted 4 years ago

That's what we like to hear! Thank you for your 5* review, Dimitris.

Posted 4 years ago

“Efficient, quick service and good quality merchandise.”

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Posted 4 years ago

That's what we like to hear! Thanks for the lovely review, Sarah.

Posted 4 years ago

“Service and speed of turnaround was great. There was an error somewhere along the line, as soon as it was found it was dealt with immediately and efficiently. Great! Thank you!”

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Posted 4 years ago

Hi Noni - thanks for the great review! We're delighted to hear we were able to work with you to get your order exactly how you wanted it. We hope to work with you on more products soon!

Posted 4 years ago

“I was delighted the the efficient service and the quality of the product. I will definitely use Total Merchandise again”

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Posted 4 years ago

Fantastic! We're really pleased to hear that, Maggie. Thanks for the great review!

Posted 4 years ago

“They were efficient and delivered on time - thank you”

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Posted 4 years ago

Brilliant - thanks for the excellent review, Michelle!

Posted 4 years ago

“Amazing service. Very quick and efficient. Great product!”

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Posted 4 years ago

Brilliant - that's what we like to hear! Thanks for the great review.

Posted 4 years ago

“EASY PURCHASE, came fast”

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Posted 4 years ago

Thank you for the great review, Harrie.

Posted 4 years ago

“As always, fantastic quality, good turn around time, and clear communication. Many thanks especially to Samantha Robbins who is always a great help to us at www.urban-know.com”

Total Merchandise 5 star review on 8th January 2020

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Posted 4 years ago

Hello David, thank you for the 5* review! We're so pleased to hear that you always enjoy our service and products. We will make sure that your lovely review is passed onto Samantha.

Posted 4 years ago

“Superb quality and quite great timing on delivery.”

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Posted 4 years ago

Hello Leo, thank you for the brilliant review!

Posted 4 years ago

“Great service and product :)”

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Posted 4 years ago

Hi Lisa - thank you for the great review!

Posted 4 years ago

“Pleased with the quality of the products, was quite tricky to set up the purchase but the sales lady was patient and helped as much as possible”

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Posted 4 years ago

Hello, thank you for the great review. We are always looking to improve our experience so your feedback is greatly welcomed and will be passed onto the relevant people.

Posted 4 years ago

“Great team to work with, Beth has been wonderful in getting our product together. Easy process and quick turnaround! Excellent product, we're really happy with our branded thermal drinks bottles!”

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Posted 4 years ago

Hi Michelle, thank you for the amazing review! We will make sure your lovely comments are passed onto Beth. We're so pleased to hear that you're happy with your bottles.

Posted 4 years ago

Total Merchandise is rated 4.8 based on 2,020 reviews