Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,020 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,020 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 25th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“REBEKAH WAS REALLY HELPFUL, GOOD COMMUNICATION AND REALLY HAPPY WITH MY MERCHANDISE”

Helpful Report

Posted 3 years ago

Thank you for the wonderful five-star feedback! We're delighted to hear that you enjoyed your experience with us and you're happy with your final products. We hope to work with you again soon.

Posted 3 years ago

“God service and products ..”

Helpful Report

Posted 3 years ago

Hi Darren, thanks for the great review.

Posted 3 years ago

“Good service; good choice, good value.”

Helpful Report

Posted 3 years ago

Thanks for the fantastic review, Neil!

Posted 3 years ago

“Great choice of gifts, plus an easy ordering process. Technical help from Poppy also made the process easy.”

Helpful Report

Posted 3 years ago

Hi Rob, thank you for the fantastic review! We hope to work with you again soon.

Posted 3 years ago

“Helpful staff, reasonable price, good quality pencils, quick turnaround”

Helpful Report

Posted 3 years ago

Thank you for the brilliant five-star review!

Posted 3 years ago

“Very efficient and great to work with. Amy was so helpful and the goods arrived quickly in good order.”

Helpful Report

Posted 3 years ago

Hi Lizzie, thank you for the fantastic review! We hope to work with you again soon.

Posted 3 years ago

“Really helpful customer service and sales team! Great quality products at a great price!”

Helpful Report

Posted 3 years ago

Hi Kellie, thank you for the wonderful review.

Posted 3 years ago

“Excellent service would highly recommend.”

Helpful Report

Posted 3 years ago

Hello Christopher, thanks for the wonderful five-star review and recommendation!

Posted 3 years ago

“Absolutely brilliant! They were helpful & friendly when I called & made everything exactly to my requirements. The product arrived very quickly & well packaged. Will definitely use again!!”

Helpful Report

Posted 3 years ago

Thank you for the excellent review, Helen. We look forward to working with you again.

Posted 3 years ago

“Good communication, fast delivery, lovely products.”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review, Ailsa.

Posted 3 years ago

“Great service & great product. Lovely to deal with a great company that kept us in the loop at all times from initial enquiry to delivery of the goods.”

Helpful Report

Posted 3 years ago

Thank you for the fantastic review, Diane! We're delighted to hear that you enjoyed our usual five-star service and we hope to work with you again.

Posted 3 years ago

“The staff are fantastically helpful and very prompt with any and all replies to requests for quotes, info or following up on orders.”

Helpful Report

Posted 3 years ago

Thank you for the amazing five-star review! We hope to work with you again soon.

Posted 3 years ago

“Loved my product, only thing was manufacturing and delivering took a bit of time but overall very pleased with Total Merchandise and contact has been very quick and straight forward!”

Helpful Report

Posted 3 years ago

Hi Marcus, thank you for your review. We're so pleased to hear that you're happy with your order. If you ever need your items delivered faster, please let us know as we are able to get some products on express delivery.

Posted 3 years ago

“Great quality products and fast delivery times - fully recommend!”

Helpful Report

Posted 3 years ago

Thank you for the five-star review and recommendation.

Posted 3 years ago

“Fantastic business to work with. Easy to order, quick to process and brilliant quality product. Will definitely be using again. Ray, Owner, Ripponden Wine Co.”

Helpful Report

Posted 3 years ago

Hi Ray, thank you for the wonderful five-star feedback! We hope to work with you again in the future.

Posted 3 years ago

“Great products, great design service, great support. Everything we could ask for to provide the Cornwall Aviation Heritage Centre with up-to-the-minute clothing ranges.”

Helpful Report

Posted 3 years ago

Brilliant, that's what we like to hear! Thank you for the excellent review, Richard!

Posted 3 years ago

“Great service.Everything we ordered looks very good. This is our first order, but not the last one.”

Total Merchandise 5 star review on 13th July 2021

Helpful Report

Posted 3 years ago

Thank you for the amazing feedback and for sharing the great image - your products look brilliant! We look forward to working with you again.

Posted 3 years ago

“Total Merchandise are always very helpful and ensure that you get a good end result.”

Helpful Report

Posted 3 years ago

Hello Sarah, thank you for the brilliant five-star review.

Posted 3 years ago

“Brilliant hassle free service. We got our pens within 1 week of ordering.”

Helpful Report

Posted 3 years ago

Thank you for the fantastic review, Diane!

Posted 3 years ago

“Great help from Samantha Robbins.”

Helpful Report

Posted 3 years ago

Thanks for the fantastic review, Michael!

Posted 3 years ago

Total Merchandise is rated 4.8 based on 2,020 reviews