Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,020 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,020 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 25th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response time, good team to work with and they get the job done!”

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Posted 5 years ago

Kevin - thank you for such a great review!

Posted 5 years ago

“Products were great but it was the really helpful and quick service that put these guys over other similar businesses we have used.”

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Posted 5 years ago

Brilliant, thanks Neil! We hope to work with you on another order soon.

Posted 5 years ago

“Easy to create order and very good communication. The bags are perfect for our organisation.”

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Posted 5 years ago

Hi Ruth - that's fantastic. Thank you!

Posted 5 years ago

“Excellent quality product and quick delivery.”

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Posted 5 years ago

Thank you for the fantastic review, Sue! We hope to work with you again soon.

Posted 5 years ago

“Excellent service, quality product and quick turnaround”

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Posted 5 years ago

Brilliant - we're so pleased to hear that!

Posted 5 years ago

“We were very happy with the pens that we received from yourselves. The service that you provided was very good and quick to get back to us, regarding our order.”

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Posted 5 years ago

Hi Nicky - we're so pleased to hear that. Thank you! We hope to work with you on another order soon.

Posted 5 years ago

“Exceptional service and turnaround”

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Posted 5 years ago

Hi Matt - we're delighted to hear it! We hope to work with you again soon.

Posted 5 years ago

“Good fast quotations, good assistance and advice from the team. Efficient lead times and good quality products received”

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Posted 5 years ago

Hi Shana - thank you for the brilliant review! We look forward to working with you again soon.

Posted 5 years ago

“I used their services for business purposes. I found the staff very helpful and very quickly in their responses providing honest feedback and solutions. Very good prices and good quality of products and artwork. Definitely recommend them!”

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Posted 5 years ago

Fantastic - thank you for the glowing review!

Posted 5 years ago

“Speedy service, good quality product and helpful staff”

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Posted 5 years ago

Hi Sarah - thank you for such a great review!

Posted 5 years ago

“Happy with the service, speedy email response and good products.”

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Posted 5 years ago

Hi David - thanks for the great review!

Posted 5 years ago

“very good customer service from ahmed and great turnaround time”

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Posted 5 years ago

Hi Jodie - we're delighted to hear that and will be sure to pass that onto Ahmet. Thank you so much and we look forward to working with you again soon!

Posted 5 years ago

“Excellent products, easy to order, helpful staff who respond quickly to enquiries. Good delivery timescales”

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Posted 5 years ago

Hi Anne, thank you for the excellent review! We hope to work with you on another order again soon.

Posted 5 years ago

“Thank you some much for once again delivering a top Quality service . I have been using this company for over 3 years and they always deliver.”

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Posted 5 years ago

Hi Dwayne, what a wonderful review - we're so pleased to hear you had another great experience with us and hope to work with you on your next order soon!

Posted 5 years ago

“Excellent service and fast turnaround. Minor issues have been sorted promptly. I have used them for dozens of different products and don't go anywhere else now. Many thanks”

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Posted 5 years ago

Hi Matthew - thank you for the fantastic review! We look forward to working with you on your next order soon.

Posted 5 years ago

“Great customer service and good quality products.”

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Posted 5 years ago

Emma - what a wonderful review! Thank you.

Posted 5 years ago

“Brilliant customer service. Turned our order around very quickly. We are very happy with the quality of the T-shirts and printing. Many thanks for your continued support of Great Ormond Street Hospital.”

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Posted 5 years ago

Hi Jamie, the pleasure is all ours! Thank you for the great review and we hope to work with you again soon.

Posted 5 years ago

“Good selection of customisable products, easy ordering process, fast production & delivery, reasonable prices, friendly representatives providing kind and prompt customer service, reliable supplier”

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Posted 5 years ago

Hi Claire - thanks for the excellent review! We look forward to working with you again soon.

Posted 5 years ago

“The response time to emails was within 12 hours which is amazing. The products were of excellent quality.”

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Posted 5 years ago

Karen - what a wonderful review! Thank you. We hope to work with you again soon.

Posted 5 years ago

“Great company to deal with Takes no time at all to get a quote and delivery is always on time if not earlier”

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Posted 5 years ago

Hi Claire, what a wonderful review! Thank you - we hope to work with you again soon.

Posted 5 years ago

Total Merchandise is rated 4.8 based on 2,020 reviews