Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,020 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,020 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 25th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the bags and thank you for great service!”

Total Merchandise 5 star review on 17th April 2019

Helpful Report

Posted 5 years ago

Thanks for the review and the photo Judy!

Posted 5 years ago

“Product designed, produced and received speedily and without fuss. Very pleased with the final product which was also very competitively priced.”

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Posted 5 years ago

Hi Tony, Thanks for the review, we look forward to your next order!

Posted 5 years ago

“great service, quick turn around on both pricing and products, our account manager Kimberley O'Doherty our Sales Executive is brilliant. quick response and delivery.”

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Posted 5 years ago

Thanks for the review Aisling, Kim will be delighted with her shout-out!

Posted 5 years ago

“So far with sample its been good. Still waiting for my main delivery, so cant really comment on that as yet.”

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Posted 5 years ago

“From placing the order with a lovely lady called Leah who was very helpful, to delivery 5 days very quick and friendly service”

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Posted 5 years ago

“Great competitive pricing, very quick response in terms of quotations, extremely fast delivery & our merchandise looks fantastic!”

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Posted 5 years ago

Thanks for the review Paul, we look forward to working with you again soon!

Posted 5 years ago

“Helpful staff, quick delivery and quality goods - used Total Merchandise for many years and plan to for the following years”

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Posted 5 years ago

What a lovely review Mark, thanks for being a loyal customer.

Posted 5 years ago

“Easy to order, quick communication and a wide range of products. I always go to Total Merchandise first for promotional goods.”

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Posted 5 years ago

“A few problems with proofs not showing information”

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Posted 5 years ago

“Great choice of products, Travel Thermal Mugs, very helpful staff. Quick communications. Would recommend.”

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Posted 5 years ago

Thanks for the review Karen, enjoy your mugs!

Posted 5 years ago

“Good quality, fast delivery, really happy”

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Posted 5 years ago

Great feedback - thank you!

Posted 5 years ago

“Excellent customer service! And lots of patients with all my initial queries”

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Posted 5 years ago

Hi Michael, Always happy to help with any queries. Thanks for leaving us a review!

Posted 5 years ago

“Thank you for the order. Exactly as we wanted and a smooth process.”

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Posted 5 years ago

Thanks for the review, we hope to help you with your promotional merchandise again soon!

Posted 5 years ago

“Swift and professional service, good product!”

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Posted 5 years ago

Thank you for the review, we hope to see you shop with us again soon!

Posted 5 years ago

“We were Very happy with the overall service, the turn around was prompt & customer service excellent. Our branded product was exactly what we wanted. We will be using total merchandise again.”

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Posted 5 years ago

Hi Fran, Thanks for your review. We look forward to your next order!

Posted 5 years ago

“Fast delivery, pleased with the products”

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Posted 5 years ago

Thanks for the review Bobby, enjoy your merchandise!

Posted 5 years ago

“Great quality pen. Branded and delivered to a tight deadline. Very pleased with the finished product”

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Posted 5 years ago

Thank you for the review - We hope to see you again soon!

Posted 5 years ago

“Amazing from start to finish! Contact was constant throughout the whole process and updates were always given. Product looks perfect!”

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Posted 5 years ago

Thanks for the brilliant review Holly! Don't forget to tag us in your photos @totalmerchandise

Posted 5 years ago

“Fast, easy and arrived on time.”

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Posted 5 years ago

Three ticks, thank you for your review Andrew!

Posted 5 years ago

“The turnover of the bags I ordered was very speedy and our logo printed jute bags was perfect. I was expecting,possibly, print lines or smudging of the print, as it can't be easy to print on a rough surface but none of this occurred on any of the bags. I will certainly use Total Merchandise again and would recommend their service and quality to anyone.”

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Posted 5 years ago

Hi Beryl, Thanks for the review and great to hear we overtook your expectations!

Posted 5 years ago

Total Merchandise is rated 4.8 based on 2,020 reviews