Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,022 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

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“They worked with us until our product was just as we wanted and then supplied the same within 48 hours. Brilliant service, this is the second time that we have used your company and we will be doing so again.”

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Posted 7 years ago

“Helpful from providing the quote to receiving the order and I like how you have your own point of contact”

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Posted 7 years ago

“Just all round fantastic, brilliant customer service at every point of the process with a great product that's wonderful value for money.”

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Posted 7 years ago

“We have ordered many personalised items over the year and we have been extremely happy with the quality of the goods. Very professional service throughout the order process. We will be back next year for our repeat order of our branded merchandise. Many thanks. Digga Rentals”

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Posted 7 years ago

“The Merchandise we have received is of good quality and we are very happy with our final products.”

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Posted 7 years ago

“Great service, quick turnaround of order; placing to receiving = 7 days total and great product to boot.”

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Posted 7 years ago

“Abi was very helpful when i was ordering items and making sure that details we correct and the pens were delivered very quickly”

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Posted 7 years ago

“Really easy to order, and quick delivery.”

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Posted 7 years ago

“I was very impressed by the speed of response and understanding of our requirements. The product was delivered to a very high standard in good time, and we would not hesitate to recommend Total Merchandise to other retailers.”

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Posted 7 years ago

“Fast, efficient service.”

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Posted 7 years ago

“Delighted with both the product and the service from this company . Quality from start to finish . Refreshing . Keep up the good work .”

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Posted 7 years ago

“Really helpful staff and nice small company who are quick and easy to deal with.”

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Posted 7 years ago

“We have used Total Merchandise for 2years now and have always been very happy wtih the provided services (like mockups, flexible payment methods, etc) and the merchandise has always met our expectations.”

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Posted 7 years ago

“Extremely efficient and attentive. Very professional and prompt service. Would recommend to colleagues.”

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Posted 7 years ago

“I found them very easy to deal with - they answered emails and calls promptly and kept me fully informed as to progress all the way trough. Would recommend them.”

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Posted 7 years ago

“Great quality product and quick delivery. Very happy with the final result.”

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Posted 7 years ago

“Our order was made easily and delivered within a few days.”

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Posted 7 years ago

“They delivered exactly what I wanted and went the extra mile to ensure it got delivered on time and to an alternative I address I informed them about at the last minute. Very happy indeed and happy to recommend.”

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Posted 7 years ago

“The delivery came ontime and the product was exactly what we needed. We also where able to get it cheaper with this company that any other we looked at! Also the team we worked with where great and answered all our questions really quickly.”

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Posted 7 years ago

“goods delivered quickly and efficiently”

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Posted 7 years ago

Total Merchandise is rated 4.8 based on 2,022 reviews