Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,020 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,020 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 25th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant - very fast customer service and delivery - 100% happy. Would def use again! Thank you.”

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Posted 3 years ago

Hi Kirstie, thank you for the excellent review! We look forward to working with you on any future orders.

Posted 3 years ago

“Very good service and on time!”

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Posted 3 years ago

Thanks for the great review!

Posted 3 years ago

“Always great.”

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Posted 3 years ago

Thanks for the fantastic feedback!

Posted 3 years ago

“Great and fast communication, items always delivered on time with correct artwork.”

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Posted 3 years ago

Thank you for the amazing review, Aimee!

Posted 3 years ago

“Nina was very helpful and ensured the bottles were delivered and designed within a tight timescale. The bottles were a huge hit and very high quality.”

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Posted 3 years ago

Hi Jordan, thank you for the brilliant review! We're so pleased to hear that you enjoyed your experience with us and you're happy with your bottles. We will make sure your five-star feedback is passed onto Nina and the rest of the team.

Posted 3 years ago

“Excellent customer service, quick turnaround and delivered on time. Thank you”

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Posted 3 years ago

Hello Jill, thank you for the great review! We hope to work with you again soon.

Posted 3 years ago

“Very fast and efficient”

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Posted 3 years ago

Thanks for the brilliant review, Adam!

Posted 3 years ago

“Efficient & speedy service, thanks”

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Posted 3 years ago

Thank you for the fabulous review!

Posted 3 years ago

“Excellent process to set up the products and great communication. Product is great quality too”

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Posted 3 years ago

Hi Sarah, thank you for the fantastic review! We hope to work with you again soon.

Posted 3 years ago

“5 - Very good Service -Always helpful and courteous.”

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Posted 3 years ago

Thanks for the wonderful review, Sue!

Posted 3 years ago

“I needed some promotional items with a very short turnaround, I hadn't used Total Merchandise before but loved you could filter by lead time. It was really easy to order and the items turned up with plenty of time. Would use them again!”

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Posted 3 years ago

Hello Claire, thank you for the fantastic feedback! We're so pleased you chose us as your promotional partner and we look forward to working with you on any future orders.

Posted 3 years ago

“Its always a pleasure to work with Total Merchandise”

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Posted 3 years ago

Brilliant, that's what we love to hear! Thank you for the lovely review, Tracy, we look forward to working with you again.

Posted 3 years ago

“Really great product, very good communication with Robyn. Thank you”

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Posted 3 years ago

Thanks for the fantastic review, Vanessa!

Posted 3 years ago

“Very responsive and helpful throughout the entire process!”

Total Merchandise 5 star review on 27th October 2021

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Posted 3 years ago

Hi Juliet, thanks for the great review and for sharing the picture of your tote bags, they look fantastic!

Posted 3 years ago

“Excellent communication, very helpful and great end product.”

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Posted 3 years ago

Hello Amanda, thank you for the fantastic review!

Posted 3 years ago

“Very happy with the product and the customer service provided during ordering process. Thank you.”

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Posted 3 years ago

Hi Cori, thank you for the five-star review!

Posted 3 years ago

“Very quick service, helpful staff and great product”

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Posted 3 years ago

Hello Sarah, thank you for the wonderful review!

Posted 3 years ago

“Excellent service. Will definitely use them again quality produce and excellent service.”

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Posted 3 years ago

Thank you for the amazing review, Ruth. We look forward to working with you again soon.

Posted 3 years ago

“Fantastic items and superbly helpful team ensuring we received items in record time.”

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Posted 3 years ago

Hi Bobby, thanks for the lovely feedback! We're delighted to hear that you enjoyed our usual five-star service, we hope to work with you again soon.

Posted 3 years ago

“Quality, efficient and quick! Very happy customer for company merchandise ZephyrYoga.com”

Total Merchandise 5 star review on 6th October 2021

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Posted 3 years ago

Thank you for the amazing feedback and for sharing the picture of your finished products - they look fantastic!

Posted 3 years ago

Total Merchandise is rated 4.8 based on 2,020 reviews