Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,020 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,020 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 25th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We needed to get some printed teabags produced as a promotional item for a new client - Joanna did a very good job in understanding the requirement, setting out the options, providing samples and then managing the delivery to an agreed schedule. All round, a great process and a very satisfactory outcome for us and our client.”

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Posted 6 years ago

“Mugs were exactly as ordered and were received in good time”

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Posted 6 years ago

“Product quality is good, prompt response to questions and the orders were fulfilled very quickly.”

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Posted 6 years ago

“Great customer service, very quick turnaround”

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Posted 6 years ago

“The bottle and print quality are both brilliant and just what we wanted in a product.”

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Posted 6 years ago

“We have ordered bags, mugs and stationary for our 5th anniversary event. The communication was prompt and efficient, the products arrived safely and they are great quality too. We are really pleased with the service. Thank you!”

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Posted 6 years ago

“Elizabeth ensured the urgent order was delivered from enquiry to delivery with such professionalism. Received the product in under a week from initial call. Product was as expected and excellent quality.”

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Posted 6 years ago

“Hassle-free ordering and quick delivery of quality and affordable products.”

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Posted 6 years ago

“Good prices, good customer service. What more do you need?!”

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Posted 6 years ago

“After receiving a jug water bottle as a secret Santa, I thought these would be an ideal hydration tool for my rugby team. Not only are they plentiful (2.1ltr) they stop the team using plastic bottles (therefore assisting the environment). The service was quick and easy, the product was durable and well made.”

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Posted 6 years ago

“Great quality products. Everything was delivered on time. Robyn was very responsive and a great help. Looking forward to work with you in the future.”

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Posted 6 years ago

“we are very happy with our custom sweets and pens, the team was really helpful and it was quite a straight forward process easy follow, we will return as a costumer for sure!”

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Posted 6 years ago

“They were quick to accommodate for a project that had a very quick turnaround. Very useful!”

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Posted 6 years ago

“Liz has been great. Very quick to respond, and she has managed all my requests and orders extremely well. Because of this relationship, I now consider Total Merchandise my 'go to' place for all merchandising needs.”

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Posted 6 years ago

“On time delivery and good quality print on the products”

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Posted 6 years ago

“Excellent service, with good communication throughout0”

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Posted 6 years ago

“Good communication, very helpful, great product.”

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Posted 6 years ago

“We ordered some badges at short notice for an event, and were very pleased with the result - on time, good quality and very professional service. Thanks to the team at Total Merchandise!”

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Posted 6 years ago

“They have given me an amazing service, making sure that I was satisfied from start to finish and also before placing my order with the final draft. Exactly what we was looking for. Delivery was fast and I will be placing more orders with them in the future. Totally recommended”

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Posted 6 years ago

“Excellent customer service, kept me informed along the way and delivered on time! Our branded pens look very professional, we’re delighted with them. Thank you!”

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Posted 6 years ago

Total Merchandise is rated 4.8 based on 2,020 reviews