Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,022 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

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“They were very promt, and efficient. They processed the order and proof within a timely manner and my order arrived exactly when they advised that it would.”

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Posted 7 years ago

“Polite and helpful staff Good Service Excellent quality Good Prices Will be a returning customer”

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Posted 7 years ago

“Quick responses, very helpful and great product”

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Posted 7 years ago

“Very good customer service, fast replies and very helpful to get the best deal for your product.”

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Posted 7 years ago

“Total Merchandise turned around our short-notice order quickly and efficiently. Thank you!”

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Posted 7 years ago

“Quick delivery and great low prices”

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Posted 7 years ago

“Delivered in record time and just what we were after for our promotion. Very quick turnaround of our quotation too. Great service all round. Will be buying more.”

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Posted 7 years ago

“Kelly responds really quickly. great service and great products really happy with TM”

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Posted 7 years ago

“products arrived by the deadline. Sent a sample”

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Posted 7 years ago

“We've had Total Merchandise produce branded sports bottles for us in the past; their quality & turnaround time are exemplary. As a long term test, I gave my son a bottle to abuse last year for a whole rugby season; the screen-print on the bottle is still flawless! Can thoroughly recommend this company.”

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Posted 7 years ago

“I have always found Total Merchandise to be very helpful and prompt in their service. Natalie Pickering is especially helpful.”

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Posted 7 years ago

“They provided a good product with very quick delivery”

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Posted 7 years ago

“We ordered some notebooks with help of Samantha Robbins who was very helpful. The service provided is great. We got our order on time and we love the notebooks. In fact we liked these so much that we placed another order. Thank you very much!”

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Posted 7 years ago

“Very prompt service, always helpful and accommodating to requests.”

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Posted 7 years ago

“Regular updates on the progress of my order and merchandise delivered promptly.”

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Posted 7 years ago

“Excellent Service again, managed to provide our items to us on a very tight deadline. Thank You”

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Posted 7 years ago

“Excellent service, prompt delivery and good quality bags!”

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Posted 7 years ago

“Very competitive product pricing, great service from the team and quick turnaround on my order. They only downside was the delivery charge to Northern Ireland - but this may have been the courier company @£80 for 2 boxes. Still a better price than using a local company. We will definitely use them again!”

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Posted 7 years ago

“The team at total merchandise were very helpful and prompt in their response and delivery of our product. They made edits, amended orders and responded to emails very quickly. They also followed up after the delivery has been made. We received a fantastic and quality product Overall, brilliant experience. Thank you total merchandise!”

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Posted 7 years ago

“Once artwork issues had been ironed out the despatch was very quick.”

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Posted 7 years ago

Total Merchandise is rated 4.8 based on 2,022 reviews