Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,024 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,024 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from start to finish and an excellent product”

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Posted 1 year ago

Thanks for the fantastic feedback, Charlie - we really appreciate it!

Posted 1 year ago

“Prompt efficient service and all goods received as expected.”

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Posted 1 year ago

Thanks for the great review, Sandra! We hope to work with you again soon.

Posted 1 year ago

“Quick, easy and no fuss. Great transaction”

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Posted 1 year ago

Thanks for the lovely feedback, Nicola! We look forward to working with you on another order soon.

Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

Thanks for the fantastic feedback, Graeme!

Posted 1 year ago

“As usual, very good.”

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Posted 1 year ago

We love to hear it! Thanks for the 5* feedback.

Posted 1 year ago

“Helpful and courteous staff.”

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Posted 1 year ago

Hi Geoff - thanks for the great review! We look forward to working with you on another order soon.

Posted 1 year ago

“Great quality product.”

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Posted 1 year ago

Thanks for the 5* feedback, Fiona - we really appreciate it. We look forward to working with you on another order soon!

Posted 1 year ago

“Excellent service and communication throughout.”

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Posted 1 year ago

That's what we love to hear - thanks for the 5* feedback, Wendy!

Posted 1 year ago

“Fantastic product delivered on time thanks for your help .”

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Posted 1 year ago

Thanks for the wonderful review, Roger! We look forward to working with you again soon.

Posted 1 year ago

“Great service and speedy delivery of custom products.”

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Posted 2 years ago

Thanks for the fantastic 5* review, Paul - we really appreciate it!

Posted 2 years ago

“brilliant service, very fast turnaround, we have used total merchandise a couple of times and the service has always been great, and we will continue to use the service”

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Posted 2 years ago

Thanks for the amazing feedback, Lee - we really appreciate it! We look forward to working with you on your next order soon.

Posted 2 years ago

“Very prompt and efficient service”

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Posted 2 years ago

Thanks for the fantastic feedback, Katy!

Posted 2 years ago

“Absolutely brilliant company! Have placed 3 orders with them and they have produced the goods every time! Customer service is exceptional. We will be using them again very soon.”

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Posted 2 years ago

Hi Jon - thanks so much for the amazing feedback! We're delighted to read your feedback and look forward to working with you on your next order soon.

Posted 2 years ago

“Fast and efficient service - Thank you Sam!”

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Posted 2 years ago

Thanks for the great feedback, Rachel! We hope to work with you again soon.

Posted 2 years ago

“We are happy with the notebooks, just ordered the second batch. Good quality and quick delivery.”

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Posted 2 years ago

Thanks for the great feedback, Andrea - we're delighted to hear you're pleased with your notebooks! We look forward to working together again soon.

Posted 2 years ago

“Amazing fast service, and personalised approach!”

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Posted 2 years ago

Thanks for the wonderful feedback, Eva! Look forward to working together again soon.

Posted 2 years ago

“Really cute, thank you”

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Posted 2 years ago

We're so glad to hear you love your finished products! Look forward to working with you again soon.

Posted 2 years ago

“Excellent customer service - answered my queries very quickly via email. I was very happy with the finished product, which also arrived a lot quicker than expected! All in all, I think Total Merchandise is a brilliant company.”

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Posted 2 years ago

Hi Sophie - thanks so much for such amazing feedback! We're delighted to read this and look forward to working with again in the future.

Posted 2 years ago

“Excellent service and product once again.”

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Posted 2 years ago

Thanks for the amazing feedback, Alison! We're glad you've had another great experience with us and look forward to working with you on another order soon.

Posted 2 years ago

“We were delighted with the branded pads we ordered from TM!”

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Posted 2 years ago

Thanks for the great feedback, Ernie - we're delighted to hear that you're pleased with your notepads!

Posted 2 years ago

Total Merchandise is rated 4.8 based on 2,024 reviews