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Total Merchandise Reviews

4.8 Rating 2,027 Reviews
96 %
of reviewers recommend Total Merchandise
4.8
Based on 2,027 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Anonymous
Anonymous  // 01/01/2019
Excellent communications, value and quality.
Total Merchandise 5 star review on 15th June 2022
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Posted 3 years ago
Thanks for the fantastic review, Wendy - and your banner looks great!
Posted 3 years ago
Everyone was helpful and efficient and our order was ready for delivery early. We're very pleased with the quality.
Total Merchandise 5 star review on 3rd June 2022 Total Merchandise 5 star review on 3rd June 2022
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Posted 3 years ago
Thanks so much for the wonderful review and for sharing the photos, Kate! We're so glad to hear you were happy with your products and hope to work together again soon.
Posted 3 years ago
Very efficient service and excellent quality goods. Very pleased with the items we purchased.
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Posted 3 years ago
Thanks for the fantastic review, Anne - and we're so glad to hear you're delighted with your finished products!
Posted 3 years ago
Great service, prompt delivery and everything was as proofed online.
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Posted 3 years ago
Thank you so much for the fantastic review!
Posted 3 years ago
Great service, great product, great delivery. Very pleased with our order and would recommend
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Posted 3 years ago
Thanks for the fantastic feedback, Lizzi - hope to work together again soon!
Posted 3 years ago
Easy to use website, good turn around of product and quality item. Will be using again
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Posted 3 years ago
Thanks for the fantastic review, Stuart!
Posted 3 years ago
Total Merchandise outperforms all other suppliers of promotional material companies that I have dealt with in their customer service and prices. If Total Merchandise has the item you require, I would highly recommend ordering through them, they will not disappoint you with their service.
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Posted 3 years ago
Thank you so much for such amazing feedback - it's so appreciated!
Posted 3 years ago
great service and lovely teddies
Total Merchandise 5 star review on 25th May 2022
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Posted 3 years ago
Hi Christina - thank you for the great review and for sharing a photo of your finished teddy bears! They look great with your logo and we're so glad you're pleased with them. Hope to work together again soon!
Posted 3 years ago
There was great communication from start to finish - Total Merchandise were happy to send me samples and the final products are great quality and arrived earlier than expected.
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Posted 3 years ago
Fantastic, fast service!
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Posted 3 years ago
Thank you for the fantastic review!
Posted 3 years ago
The service we received was very professional and extremely prompt. Will certainly be using Total Merchandise for our future requirements and would not hesitate to recomend them.
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Posted 3 years ago
Hi Ken - thank you so much for the review and the recommendation! We're so glad to hear you had a great TM experience and look forward to working together again soon.
Posted 3 years ago
Great service!!
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Posted 3 years ago
Hi Ted, thanks for the excellent review!
Posted 3 years ago
Excellent quality, great delivery on time
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Posted 3 years ago
Hi Mick - that's what we like to hear! Thanks for the great review.
Posted 3 years ago
Good Quick Service. Good Communication
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Posted 3 years ago
Hi Lydon - thanks for the fantastic 5* review!
Posted 3 years ago
Very happy with our product, very speedy service and couldnt have asked for more.
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Posted 3 years ago
Hi Andrea, thanks so much for the wonderful review - we're so pleased to hear you were delighted with the service and your products!
Posted 3 years ago
Excellent communication, easy to order, speedy delivery. All of which a competitor couldn't deliver on.
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Posted 3 years ago
Hi Sarah - we're so pleased to read this! Thanks for taking the time to leave us such a great review.
Posted 3 years ago
Great service, quick responses and answered all questions quickly and clearly.
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Posted 3 years ago
Hi Stephen - thanks for the fantastic review! We look forward to working together again soon.
Posted 3 years ago
Very helpful on the phone in dealing with my enquiries and kept me informed of delivery times. We ordered branded Americano travel mugs which look great and are very good quality. Will use again.
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Posted 3 years ago
Hi Chris, we're so glad to hear you're pleased with the service you received and your finished mugs. Look forward to working with you on more products soon!
Posted 3 years ago
I never have a problem with ordering, and it's a good quality product at a good price.
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Posted 3 years ago
Hi Rhiannon - thanks for the fantastic review! Hope to work with you again soon.
Posted 3 years ago
I have used Total Merchandise many times and their service & attention to detail is excellent. They inform you when an item is due for delivery, always arriving on time & in full.
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Posted 3 years ago
Hi Janice - what a wonderful review! We're so glad to hear you had a great TM experience and were pleased with your completed items. Thank you!
Posted 3 years ago
Total Merchandise is rated 4.8 based on 2,027 reviews