Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,020 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,020 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 25th March 2024

Anonymous

Anonymous // 01/01/2019

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“The 450ml Stainless Steel Travel Tumblers and A5 Noir Notebooks were good. The finishing of these products were of high quality.”

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Posted 6 years ago

“Great service from Total Merchandise, as a new customer they quickly responded to my urgent inquiry and delivered good as expected. Great Team!”

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Posted 6 years ago

“Jo helped me with every stage of the process. A lot of input for what must be a very small order for the company. Really helpful, cannot fault the customer service in any way. The product is excellent too. All in all a very good experience”

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Posted 6 years ago

“Excellent service; staff were very attentive and efficient. All correspondence was responded to within hours; and delivery was speedy. Very happy customer! Would highly recommend.”

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Posted 6 years ago

“Helpful in responding to requests for artwork in the run up to an order for notebooks. very pleased with quality of final product, delivery and cost.”

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Posted 6 years ago

“Good merchandise”

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Posted 6 years ago

“Poppy has been fantastic!! Very helpful and responsive when we have needed answers. Would absolutely recommend Total Merchandise!”

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Posted 6 years ago

“Fantastic service, fast response and very fast delivery. Love my personalised water bottles. Overall excellent service and I will be using this company again.”

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Posted 6 years ago

“Great personalised service, very quick and easy to order. Most importantly, the product was exactly as it looked, good quality and delivered ahead of schedule. I would highly recommended for events, when you need assurance the product will arrive in time, with no chasing or checking needed. Thank you Total Merchandise”

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Posted 6 years ago

“Fast service, delivered on time and all as expected! Very good value for money.”

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Posted 6 years ago

“Laura from Total Merchandise was extremely helpful in accommodating our requirements. The products were delivered within a short timescale and were good quality. We would definitely return as a customer. Thank you”

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Posted 6 years ago

“Service by Elizabeth outstanding”

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Posted 6 years ago

“big range of products”

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Posted 6 years ago

“Had a very pleasant experience dealing with the staff over the phone to arrange an urgent order for canvas tote bags. They delivered the product on time and were able to meet my specific requirements for the placement of artwork on the bag. Very good value for money, I would definitely use them again in the future!”

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Posted 6 years ago

“Excellent service, goods very quickly delivered and are exactly what we were looking for”

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Posted 6 years ago

“Quick service which met our tight deadlines and helpful sales and deisgn team”

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Posted 6 years ago

“Great Support. Products arrived quickly and looked great.”

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Posted 6 years ago

“Great service, quick replies and order arrived exactly when it was due.”

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Posted 6 years ago

“Good communication”

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Posted 6 years ago

“Seamless, professional, personable. The whole process from start to finish has been second to none. I can't thank you enough and look forward to future orders. Mark Higginbotham Coaches Training Room”

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Posted 6 years ago

Total Merchandise is rated 4.8 based on 2,020 reviews