Toropro Air Conditioning Ltd Reviews

Name: Toropro Air Conditioning Ltd
Address: 270 Rosendale Road, London
Rating: 4.85

4.9 Rating 761 Reviews

99 %

of reviewers recommend Toropro Air Conditioning Ltd

Company Reviews

Metrics

Info

4.9

Based on 761 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Toropro Air Conditioning Ltd Reviews

About Toropro Air Conditioning Ltd:

Toropro Maintenance Services your first choice for fast, professional, affordable, reliable and friendly building maintenance, refurbishment and facilities management services for the commercial and residential sectors.

Visit Website

Phone:

0208 610 9100

Email:

enquiries@toropro.co.uk

Location:

270 Rosendale Road
London
SE24 9DL

Write Your review

Tell us how Toropro Air Conditioning Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Toropro Air Conditioning Ltd 5 star review on 26th July 2017

Scott D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good and efficient company. The plumber was very helpful and competent.”

Helpful Report

Posted 5 years ago

Hi Umberto, thank you for taking the time out to leave us some positive feedback. We are delighted our engineer could assist you. Regards, David.

Posted 5 years ago

“It was ToroPro Plumbing I used. Arthur who attended my property to fix my two toilet problems. He was on time, diligent, thorough and very knowledgeable. He explained the problems really clearly and we made a simple, cost-effective plan to get new parts and rebook another appointment for him to return to complete the job. Super easy and professional. And he was sensitive to the fact I was paying a timed rate so got the job done without wasting any time. Very impressed with the service from Arthur and ToroPro. I'd definitely book him and them again.”

Helpful Report

Posted 5 years ago

Hi Simon, thank you for sharing your experience of Toropro with us. We are delighted that our engineer was able to assist you and that you were happy with the service. We are always on hand to help! Regards, David.

Posted 5 years ago

“First time in using Toropro and wouldn't hesitate to use them again. One phonecall and the engineer arrived promptly, was professional and got the job finished to a high standard. Many thanks.”

Helpful Report

Posted 5 years ago

Hi Stuart, thank you for taking the time out to leave us some positive feedback about our engineer. We are delighted to welcome you as a new customer and glad we could be of service. Regards, David.

Posted 5 years ago

“arrived on time....all sorted in no time...leaking tap in kitchen”

Helpful Report

Posted 5 years ago

Hi Samuel, thank you for sharing your Toropro experience with us. We are delighted to welcome you as a new customer and are glad we could be of service. Regards, David.

Posted 5 years ago

“Amazing they do what you agree to, turn up on time, get it done and the customer service is very good by the person booking and the person visiting the property.”

Helpful Report

Posted 5 years ago

Dear Madam, thank you for taking the time out to leave us some positive feedback about our helpdesk staff and engineer. We were delighted to welcome you back as an existing customer and glad we could help you. Regards, David.

Posted 5 years ago

“Fantastic service! The Plumber arrived the same day at the agreed time and was very friendly, courteous and knowledgable....and most importantly did a great job! Would have no hesitation using Toropro again. Thank you!”

Helpful Report

Posted 5 years ago

Hi James, thank you for taking the time out to leave us some positive feedback about the service you received. We are delighted we could assist you. Regards, David.

Posted 5 years ago

“Great service - turned up on time and the beginning of allocates time slot, good service and solved the issue. Fees were less than competitors- all in what more do you want?! 😊”

Helpful Report

Posted 5 years ago

Hi Mary, thank you for taking the time out to leave us some positive feedback about our engineer. We are delighted to welcome you as a new customer and are glad we could be of service. Regards, David.

Posted 5 years ago

“Cannot fault the service. Engineer was with me within half an hour of my phone call and I was informed of the full price of work and parts needed to fit a new immersion element before the work was undertaken. All done within 2 hours. I would definitely recommend.”

Helpful Report

Posted 5 years ago

Hi Donato, thank you for taking the time out to share your Toropro experience with us. It is reviews like yours that help us to understand what we are doing right and we are delighted we could assist you. Regards, David.

Posted 5 years ago

“It was the installation of an electric cooker and a washing machine; arrived promptly, clearly knew what he was doing, and got on with the job. He also pointed out a defect in the plumbing which the previous contractors had left. I could say something about them, but prefer to speak of Toropro -- good, efficient job”

Helpful Report

Posted 5 years ago

Hi Catherine, thank you for taking the time out to leave us some feedback about your Toropro experience. We are delighted our engineer could assist you and we are always on hand to help. Regards, David.

Posted 5 years ago

“I held out for the same engineer who is worth waiting for because he does the work with no fuss.”

Helpful Report

Posted 5 years ago

Hi Zainul thank you for taking the time out to leave us some positive feedback about our engineer. It is always a pleasure to welcome back existing clients and we are glad we could be of service. Regards David.

Posted 5 years ago

“Air-conditioning in our comms room stopped working this morning. Temperature soared to 30c! Panic struck. It's always difficult to make a decision with emergency call-outs due to most companies charging a call out fee before work has started. This company's pricing structure is more transparent. No call out but a minimum hours work. The engineer arrived quickly and sorted the high pressure issue with the AC unit within an hour. Engineer was great. Very professional and knowledgeable. AC working :) We'd certainly recommend!”

Helpful Report

Posted 5 years ago

Hi Nick, thank you for taking the time out to leave us a positive review. We are delighted that our engineer could assist you and we are always happy to welcome back and work for our existing customers! Regards, David

Posted 5 years ago

“My disposal unit clogged up completely and I needed urgent help. The company sent someone within a half an hour and the person was very polite and cleaned the mess completely. Much cheaper than other local companies.”

Helpful Report

Posted 5 years ago

Hi Mio, thank you for taking the time out to leave us some positive feedback about our service. We are delighted to welcome you as a new customer and are glad our engineer could assist you. Regards, David.

Posted 5 years ago

“The plumber was on time, friendly and polite and came with the relevant spare parts based on my description of the problem over the phone the day before, including a choice of drain kits at different prices, which I appreciated. He answered all my questions and checked various things for me in addition to the main job. I don't call plumbers often enough to know how competitive the pricing is, but unlike some it seems transparent. I do think the cancellation fee quoted to me over the phone is unreasonably high, and the collection fee also strikes me as high. Neither of these fees applied to me, so I'm mentioning this as customer feedback about the terms and conditions. I was very happy with the service I received and would recommend Toropro (plumbing) based on my experience.”

Helpful Report

Posted 5 years ago

Dear Madam, thank you for taking the time out to leave us some positive feedback, we are delighted our plumber could assist you. We are up front and honest about all our charges so that there are no surprises when the invoice is issued. The cancellation fee is standard across the industry as is the collection fee. Regards, David.

Posted 5 years ago

“Kitchen extractor hood had stopped working in flat I let out. Toropro attended promptly, at agreed time, and fixed it first time. Very satisfied.”

Helpful Report

Posted 5 years ago

“I have used them a few times now, always turn up on time and have always been very efficient with their work.”

Helpful Report

Posted 5 years ago

Hi Chris, thank you for taking the time out to leave us some feedback about our engineer. We are delighted that he could help you and that you were happy with the same day call out service. We will pass your comments on to him and his manager. Regards, David.

Posted 5 years ago

“Got an appointment within 24 hours and the issue was resolved within 10 minutes. I'm genuinely really impressed and would highly recommend.”

Helpful Report

Posted 5 years ago

Hi Fintan, thank you for taking the time out to leave us some feedback about our engineer. We are delighted that he could help you and that you were happy with the same day call out service. We will pass your comments on to him and his manager. Regards, David.

Posted 5 years ago

“Got an appointment within 24 hours and the issue was resolved within 10 minutes. I'm really impressed and would highly recommend.”

Helpful Report

Posted 5 years ago

Dear Fintan, thank you for taking the time out to leave us some feedback about our engineer. We are delighted that he could help you and that you were happy with the same day call out service. We will pass your comments on to him and his manager. Regards, David.

Posted 5 years ago

“Called a plumber to replace some parts in a kitchen tap which I had purchased from the manufacturer. After 45 minutes the plumber was unable to remove the tap cover after trying with a screwdriver, a Stanley knife and various other sharp implements. He drilled a few holes in the back of the tap confirming that this would work - it didn't. He suggested I use a hair dryer to heat the tap in order to expand it. I don't have a hair dryer. He left without doing anything except leaving the tap in a worse condition than when he arrived. I wasn't impressed with his knowledge and would not use nor recommend this company. I've now had to employ another plumber to completely replace the tap.”

Helpful Report

Posted 5 years ago

“A very speedy, next day call out. The service is quick with the plumber explaining every aspect of what he is doing. The prices are reasonable for the quality of service and I have used toropro every time I have required plumbing works with no intention of going anywhere else.”

Helpful Report

Posted 5 years ago

Dear Daniel, thank you for taking the time out to leave us some feedback about our engineer. We are delighted that he could help you and that you were happy with the same day call out service. We will pass your comments on to him and his manager. Regards, David.

Posted 5 years ago

“Quick, efficient service. Very polite plumber. Many thanks”

Helpful Report

Posted 5 years ago

Hi Dominic, thank you for taking the time out to leave us some feedback about our engineer. We are delighted that he could help you and that you were happy with the same day call out service. We will pass your comments on to him and his manager. Regards, David.

Posted 5 years ago

Toropro Air Conditioning Ltd is rated 4.9 based on 761 reviews