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Toropro Air Conditioning Ltd Reviews

4.9 Rating 761 Reviews
99 %
of reviewers recommend Toropro Air Conditioning Ltd
4.9
Based on 761 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Toropro Air Conditioning Ltd Reviews

About Toropro Air Conditioning Ltd:

Toropro Maintenance Services your first choice for fast, professional, affordable, reliable and friendly building maintenance, refurbishment and facilities management services for the commercial and residential sectors.

Visit Website

Phone:

0208 610 9100

Email:

enquiries@toropro.co.uk

Location:

270 Rosendale Road
London
SE24 9DL

Write Your review

Anonymous
Anonymous  // 01/01/2019
Toropro provided excellent service to repair our Air Con. Very polite engineer, knows the job and no time wasting. I can trust these guys and keep in my dairy for regular service. Thank you.
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Posted 5 years ago
Hi Baljung, thank you for taking the time out to share your experience of Toropro with us. We are delighted to welcome you as a new customer and are glad that you were happy with the service. Regards, David.
Posted 5 years ago
Plumber was friendly and polite, got the job done without complaints. Great service
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Posted 5 years ago
Hi David, thank you for taking the time out to leave us some positive feedback which we do appreciate. We are delighted our engineer could assist you and that you were happy with the service. Regards, David.
Posted 5 years ago
Very efficient, professional service provided by the plumber. He quickly solved the problem with my smoke alarm within minutes.
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Posted 5 years ago
Hi Hajra, thank you for taking the time out to leave us some feedback which we do appreciate. We are delighted that our engineer could assist you and that you were happy with the service. Regards, David.
Posted 5 years ago
Very nice guy, really clear about what the problem was and how to resolve it in the best way. Very professional - would use again.
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Posted 5 years ago
Hi Antonia, thank you for taking the time out to share your experience of Toropro with us. We are delighted you were happy with the service provided by our engineer. I will pass your comments on to him and his manager. Regards, David.
Posted 5 years ago
Great communication throughout & was extremely happy with the overall service provided by Your Plumber. Outstanding service from start to finish
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Posted 5 years ago
Hi Najib, thank you for taking the time out to leave us some positive feedback. We are delighted that you were happy with our service and look forward to helping you again when you next need us. Regards, David.
Posted 5 years ago
The service was friendly and professional. The engineer managed to get my ice machine working again. My only complaint is that I was not warned in advance about the overtime charge.
Helpful Report
Posted 5 years ago
Hi there, thank you for taking the time out to review our services. We would have appreciated you contacting our offices directly to resolve your invoice issues rather than posting this directly on the internet. As a good will gesture we have removed the overtime charge from your invoice and charged normal rate instead. Our website does clearly show our rates, our overtime rate is charged for any works completed after 5pm. Please do contact our helpdesk team if you have any queries or issues and they will be happy to help you. Regards, David.
Posted 5 years ago
The heating engineer came promptly and was very polite and professional, completing the job of fixing my radiators very effectively, and tidying up after himself afterwards. I recommend this company thoroughly,
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Posted 5 years ago
Hi Matthew, thank you for taking the time out to feedback your Toropro experience to us. We are delighted that you were happy with our service, I will pass your comments on to the engineer and his manager. Regards, David.
Posted 5 years ago
The plumber was super helpful and solved the problem as quickly as he could. He also gave me some useful tips for the future too!
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Posted 5 years ago
Hi Vikki, thank you for taking the time out to leave us some positive feedback. We are delighted that you were happy with the service provided by our plumber and that he was able to go that extra mile for you! Regards, David.
Posted 5 years ago
The engineer came out very quickly, he was unobtrusive within the office whilst working and solved the problem efficiently. He was polite and helpful.
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Posted 5 years ago
Hi Alex, thank you for taking the time out to leave us some positive feedback which we do appreciate. We are delighted that our engineer was able to assist and that you were happy with the service. Regards, David.
Posted 5 years ago
The plumber understood exactly what I needed, provided the parts required and competed the works very efficiently. Super fast response and upfront. Definitely recommend and would use again
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Posted 5 years ago
Hi Daniel, thank you for taking the time out to feedback your Toropro experience to us. We are delighted that you were happy with the service provided by our engineer and we look forward to helping you again when you next need us. Regards, David.
Posted 5 years ago
They do great work but gosh do they need to work on the communication. Frankly if the work wasn't as great I would go elsewhere, so patience is key but you will get a great product. Trust me, I have gone through 3 companies before Toro Pro.
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Posted 5 years ago
Hi Mia, thank you for taking the time out to share your Toropro experience with us. We do take customer service very seriously so I am concerned that you have some issues. If you would like to email me the details of your complaint then I will be happy to look into this for you and try to resolve any queries you may have. On the plus side I am delighted that you were happy with our workmanship. Regards, David.
Posted 5 years ago
Very prompt and very helpful service Provided by Toropro. Diagnosed problem and fixed promptly.
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Posted 5 years ago
Excellent service on time arrival.
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Posted 5 years ago
Good job, quick service response, flexible hours for appointments
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Posted 5 years ago
Our electric water heater is not working and the engineer took his time investigating the issue and providing solutions ! Very helpful !
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Posted 5 years ago
The plumber was a really nice guy very professional, prompt and thorough.The work he carried out was of a very good standard and I am very happy. Great service.
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Posted 5 years ago
Plumber was very helpful
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Posted 5 years ago
So far, very very good!!!
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Posted 5 years ago
Always great Service from Toropro, friendly and proffessional staff. Thank you Jane
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Posted 5 years ago
Professional approach from office and quick respond. Will use again.
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Posted 5 years ago
Toropro Air Conditioning Ltd is rated 4.9 based on 761 reviews