“Amazing customer support, supper fast shipping, and maybe the best packaging I have ever seen, just be ready to catch the beans before you get your stuff out.”
“My first time ordering dry goods from TSA, the items were promptly shipped out to me. I will for sure buy dry goods from TSA again when the need arises.”
“I’ve ordered coral from a handful of online stores and none even come close to the quality and care that TSA shows in shipping their coral. My goni’s arrived with little to no stress and were opening within an hour or two of putting them in my tank. The Duncan we ordered came with 3 heads instead of one, a nice little surprise. I’ll be doing my orders exclusively through them from now on”
“Purchased and received Hydros Launch overnight as promised. Hooked it up and worked with no issues. Great product. Answered multiple questions I had in a timely manner. Very professional. Will purchase from them in the future and highly recommend.
Rob-”
“I ordered my Reef Octopus 202s on a Thursday night and expected this to ship on Friday, since I qualified for overnight shipping. The skimmer didn’t arrive until Monday. The skimmer wasn’t going to fit in my sump so, when I attempted to call on the Monday that the skimmer arrived, The online customer service never answered nor did they return ANY of my calls and apparently only respond to emails. I am ok with the shipping delay but not being able to speak with customer service, is irritating.”
“Excellent service but I ordered a wrong item, it’s heavy for my nano tank. It’s an hms single mount kit. I just returned it yesterday it will get there in couple of days. Hope their return service is excellent as well.”
“The name matches the quality. Very happy with my copapods and my tetraselmis phytoplankton culture. I expanded my culture with a little f2 and 2 days later it already looks like its ready to expand again. My tanks thank you for your Top Shelf products! Will definitely be ordering again!”
