“Shipped when it said it would, nice packaging too. It was pretty hard to get the nudi out of the cup though i think one might have not survived but yk ig u could say thats my fault bc i didnt have ig a nudi grabber lol but good thing i got 2 pretty sure they are both good though chillin in there somewhere. Moving the tank within a month wish me luck”
“They have good, healthy corals that I think have been cultured “long enough” (at least what I purchased). Had a tank upgrade recently followed by a nuisance outbreak and the corals I had from TSA through that period bounced back just fine despite losing some of their own real estate. FWIW I buy cheaper, smaller, classic stuff. All shipped real well with the nicest acclimation sheet I’ve ever seen. All other non-coral purchases ship expediently as well. TSA has definitely earned my eye when I have an itch, whether I need new corals and end up buying or just window shopping.”
“As a new member to the reef hobby, I could not be happier than my experience with TSA. My coral arrived very well packaged and labeled. Each item was in perfect health.”
“I was in need of upgrading hob skimmer to the Octo 1000 and I called their store and spoke to a very nice retail sales woman who answered all of my questions. I then went online and ordered my skimmer. It arrived 3 days later. Very good customer service!”
“put an order in online, i forgot to pick a ship date. Waited almost two weeks and requested one and was told they had tried to reach me. Funny how they were able to respond then
I sent them an email requesting Thursady shipping and it shipped on Wednesday. I was on overtime that day so the critters sat for a long time. My sea hare didnt make it thru acclimation (Ive had several before and they all did fine) Bottom line is customer service isnt the best with Top Shelf but the product was good”
“Well good and bad, corals came in nice. Opened up for about 2 weeks then slowly melted away.. right now having an icp test to be shipped out. I don't know why, i.can kill xenia, any softie
I think it's the salt. Instant Ocean.”
“I know I can always count on Top Shelf. They are responsive to all my communications and will always work with you whether it's changing or order or changing a shipping date. All the live stock I have got from them has always been healthy as well.”
“i was disappointed in the size of my frags. very tiny. my first order didnt make it, but thankfully i had purchsed protection. so you resent it. and my plate coral still didnt survive”
