Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,888 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 28th February 2025

8052

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are absolutely delighted with our new dining chairs that we ordered recently. Your customer service was spot on, the price was good and the quality of the chairs is excellent. We must also mention your delivery team who were very helpful and polite.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5 star rating of Top Furniture. We are so glad to hear how pleased you are with the dining chairs, their quality and value for money, and our customer service. Your kind words about our inhouse delivery team are also much appreciated. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Pleased with my item, it's quick delivery.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Top Furniture. We're glad to hear that you are so pleased with your order and the prompt delivery service. We appreciate your feedback, and hope you will consider us for any future purchases. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Really nice coffee table. Couple of dents unfortunately. Resolved easily. Plenty of room in large drawer and very sturdy. Overall great.”

Helpful Report

Posted 1 year ago

Dear Olive, Thank you so much for your 4 star review. We're so glad that you liked the really nice coffee table and appreciate that you had a minor issue that was resolved easily. We're so pleased to hear that you had plenty of room in the large drawer and that the table is very sturdy. Thank you again for your kind review. With regards, Top Furniture Customer Service team.

Posted 1 year ago

“Fabulous product - no problems with delivery - would recommend without hesitation”

Helpful Report

Posted 1 year ago

Dear Alison, Thank you so much for your 5 star review. We really appreciate your kind words: "Fabulous product - no problems with delivery - would recommend without hesitation". We're delighted that you've had positive experience with our product and delivery, and we appreciate your recommendation. With regards, Top Furniture Customer Service team.

Posted 1 year ago

“Lovely these chairs, they look great in our kitchen and really good quality too.”

Helpful Report

Posted 1 year ago

Dear Charlotte, Thanks for the 5 star rating of Top Furniture. We're glad you're loving the chairs and that they look great in your kitchen, and are great quality. We hope to see you shopping with us again in the future. With regards, Top Furniture Customer Service Team.

Posted 1 year ago

“I cannot fault the Furniture or company! I ordered it hassle free and on delivery, they brought it upstairs and placed it in the room I wanted. Already searching their website for my next purchases as their wood is solid oak!”

Top Furniture 5 star review on 30th August 2023

Helpful Report

Posted 1 year ago

Thank you, Toni for your 5 star rating of Top Furniture. I'm so pleased that you enjoyed the ease of ordering and delivery of the furniture and that you are already searching their website for more. Kind regards, Top Furniture Customer Service Team.

Posted 1 year ago

“Good quality, reasonably priced furniture. Looks nice. Only comment is we weren’t aware the drawers of our chest aren’t designed to come out. So it was too heavy for my wife and I to lift it upstairs to bedroom and we had to engage a removal firm to do this.”

Helpful Report

Posted 1 year ago

Thank you very much for your 5 star review Paul. We are glad to hear that you appreciate our good quality, reasonably priced furniture and that it looks nice. We apologize that you weren't aware that the drawers of your chest weren't designed to come out, making it too heavy for you and your wife to lift upstairs. We appreciate your feedback. Regards Customer service team

Posted 1 year ago

“Quick delivery. Unfortunately furniture damaged but staff very helpful when contacted and agreeing to a refund and return of goods.”

Helpful Report

Posted 1 year ago

Thank you, Geraldine, for the 4 star rating! We are glad to hear Quick Delivery was a success. We apologise for the damaged furniture, and we are delighted that our staff were helpful and accommodating when you contacted us. We are glad to hear the matter has been resolved. With kind regards, Top Furniture Customer Service Team.

Posted 1 year ago

“Lovely oak table. Good communication. The only downside I would say is when the furniture arrives boxed up that the delivery people unwrap the furniture as my table was very big and very heavy I couldn't turn it around to get the instructions or see the top of it, had to wait for able bodied people to help me. Very pleased with purchase will buy from Top furniture again no doubt.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful 5 star rating of Top Furniture, Michelle. We are glad to hear that you are pleased with your purchase and that the communication was good. We understand the struggles you encountered with the packaging and so we will do our best to ensure that this doesn't happen again. We appreciate your feedback and are glad to know that you will be shopping with Top Furniture again. Thank you. Regards Customer service team

Posted 1 year ago

“Excellent shopping experience. Great customer services, quality product & speedy delivery with good communication. Will definitely shop with Top Furniture again.”

Helpful Report

Posted 1 year ago

Thank you Julie for your excellent 5-star rating. We are delighted to hear that your shopping experience was great and that you were satisfied with our customer service, quality product, speedy delivery, and communication. We look forward to seeing you again. Regards Customer service team

Posted 1 year ago

“Excellent. Our furniture is from Tops and we keep it waxed yearly with Woodoc which I’ve just ordered”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating. We greatly appreciate your loyalty and support. We're thrilled to know that your furniture has lived up to your expectations. With kind regards, Top Furniture Customer Services.

Posted 1 year ago

“Lovely TV cabinet. Well made and good quality. Looks great.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating and lovely review. We are delighted that you are enjoying your new TV cabinet - it sounds like we've achieved the perfect blend of good quality and great looks. Thanks again. Regards Customer service team

Posted 1 year ago

“Furniture well packed and delivered on time, very pleased with the items purchased.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating, Mr Bennett. We are delighted to hear that your furniture was well packed and delivered on time. We appreciate your feedback and are pleased that you are happy with the items you purchased. Regards Customer service team

Posted 1 year ago

“Really loverly black tv stand and coffee table And a good delivery and helpful people at top chat”

Helpful Report

Posted 1 year ago

Thank you for your kind words, Jan. We are glad that you are happy the TV Stand and Coffee Table, as well as the delivery and helpfulness of our Top Chat staff. Your 5-star rating means a lot to us. Regards Customer service team

Posted 1 year ago

“Great and quick service. Kept up to date with delivery. Guys very polite and respected my property.”

Helpful Report

Posted 1 year ago

Thank you for giving us a five-star rating, Jane. We are delighted that you had a great and quick service experience with us and that our guys were very polite and respected your property. We appreciate your kind feedback. Regards Customer service team

Posted 1 year ago

“Absolutely lovely piece of solid furniture. Surpassed expectation.”

Helpful Report

Posted 1 year ago

Thank you for your kind words and 5 star rating, Jp. We are so pleased to hear that the Top Furniture exceeded your expectations and that you found it to be an absolutely lovely piece of solid furniture. Thank you again for your support. Regards Customer service team

Posted 1 year ago

“The chest of draws are amazing look fab in our bedroom ordered the bedside tables yesterday as so please with the look and quality”

Helpful Report

Posted 1 year ago

Thank you Sally for your 5 star rating of Top Furniture. We are so glad to hear that you like our chest of draws and that they look great in your bedroom. We are also delighted to hear that you ordered bedside tables. We really appreciate your feedback. Thank you. Regards Customer service team

Posted 1 year ago

“The 4 dining chairs we bought appeared good value when we ordered them, but on arrival one chair was damaged and one of the two packing boxes was water damaged with the contents damp so the goods were unacceptable and had to be returned.”

Helpful Report

Posted 1 year ago

“Very pleased with the blanket box. Delivery men very friendly and helpful, put the box upstairs just where we wanted it. Really well packed. Excellent service. Thank you. R&K Weaver”

Helpful Report

Posted 1 year ago

Thank you Ray for the 5 star rating. We appreciate your positive comments regarding the blanket box and delivery service. We are delighted that we were able to meet your expectations and that you are pleased with your purchase. Thank you for being a valued customer. Regards Customer service team

Posted 1 year ago

“Beautiful piece of furniture. Delivery was excellent.”

Top Furniture 5 star review on 27th August 2023

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Top Furniture. We are thrilled that you are pleased with your beautiful piece of furniture and found the delivery to be excellent. Your feedback is greatly appreciated. Regards Customer service team

Posted 1 year ago

Top Furniture is rated 4.8 based on 7,888 reviews