Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,887 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,887 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 26th February 2025

8051

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, from ordering, delivery to the lovely furniture. Will definitely buy here again.”

Helpful Report

Posted 1 year ago

Thank you, Margaret. We're so glad you had a pleasant experience from ordering to delivery and that you absolutely love our furniture. Your 5-star rating means a lot to us, and we appreciate your kind words. Thank you again for your support. Regards Customer service team

Posted 1 year ago

“Excellent company to deal with. Great communication and a lovely product”

Helpful Report

Posted 1 year ago

Thank you, Linda, for your 5-star rating of Top Furniture. We are thrilled to hear that you had such a positive experience with us. We strive to provide excellent customer service and top-quality products, so we're glad to know that we met your expectations. It's great to hear that you would recommend us, and we look forward to continuing to serve our customers with the utmost excellence. Regards Customer service team

Posted 1 year ago

“I'm very happy with the bed .but there is a tiny spit In the wood on one of the side panels but it not worth sending it back .”

Helpful Report

Posted 1 year ago

“Products were delayed by 6 weeks due to shipping from overseas. When the products did arrive the box containing the table was pretty beat up. Delivery men were efficient, too efficient that they knocked a banister coping leaving it off. I have since put it back. Overall the products are good but if i had known about the delay or the delivery issues i would have thought twice and possibly spent money elsewhere.”

Helpful Report

Posted 1 year ago

“Excellent coffee table, solid and well made. Ordering online was easy and delivery was excellent.”

Helpful Report

Posted 1 year ago

Thanks for your 5 star rating of Top Furniture. We're glad to hear that the coffee table you ordered was solid and well-made, and that both the online ordering process and delivery were excellent. Thanks again for your kind words. Regards Customer service team

Posted 1 year ago

“Great quality tables and super customer service.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Top Furniture, Stuart. We pride ourselves in providing great quality tables and super customer service. We really appreciate your kind words. Regards Customer service team

Posted 1 year ago

“The Harrogate chairs we ordered were fine which we fully expected, we had made major purchases before spending several £thousand and hence our reason for returning. The reason for the low rating is due to the marketing deception on the website, we originally planned to purchase 12 chairs at £149.99 each, this would have totalled £1799.98, the website clearly states the following, "spend more than £1500.00 and get an extra 10% off", followed by "spend more than £2500 and get an extra 15% off", there is no caveat stating any exclusion, it was worded as an incentive to make you spend more money ( which is fine ), however when making the order we was informed that the chairs were already discounted and therefore did not qualify, we produced the paperwork from the website clearly stating this wording but it made no difference, we therefore only purchased 10 chairs ( £1499.90) as we could not afford the extra £300. This marketing is unethical and deceptive and should not be used by Top furniture, your furniture is of an excellent standard and by using these underhand methods does not do your company any favours where there is no need to.”

Helpful Report

Posted 1 year ago

“Good solid heavy table and benches, looks brilliant in our kitchen.”

Top Furniture 5 star review on 18th October 2023

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Lindsey. We're so glad you're happy with your purchase of the Table and Benches and thank you for sharing the wonderful image of the furniture in your kitchen. Kind regards Top Furniture Customer Support

Posted 1 year ago

“Chairs excellent. Comfortable and higher than the chairs they replaced”

Helpful Report

Posted 1 year ago

Thanks for the 5 star rating, Ian. We're delighted to read how pleased you are with the chairs you purchased, and that they're comfortable and suit your needs. Thank you again for your wonderful review. Kind regards Top Furniture Customer Support

Posted 1 year ago

“Was pleased with my purchase of a lamp table was a real good match to the petite range. ( petite range has now stopped ) good price excellent delivery first class service”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating, Robert. We are thrilled to hear that you were pleased with your purchase of a lamp table. It's great to know that the petite range was a good match for you. We appreciate your kind words and excellent feedback. Thank you. Regards Customer service team

Posted 1 year ago

“Absolutely brilliant service. Lovely chest of drawers that I won off Facebook. I would recommend top furniture we have had 4 pieces of furniture and were waiting for a delivery on Friday.”

Helpful Report

Posted 1 year ago

Thank you so much Susan for your kind feedback and 5 star rating of Top Furniture. We are so glad to hear we continue to provide you with an absolutely brilliant service and we are also thankful to you for being a loyal customer and for having bought 4 pieces of furniture from us, with more to follow. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Chairs took a long time to come. But worth the wait!”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your review and we are delighted to hear that you are pleased with the chairs following their delivery. Kind regards Top Furniture Customer Support

Posted 1 year ago

“Delivery as promised and within timescale. Chairs are well made as well”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Top Furniture. It's great to hear that delivery was as promised and within timescale, and that the chairs are well made. We really appreciate you taking the time to leave such a positive rating. Regards Customer service team

Posted 1 year ago

“This table is lovely and looks great in the room. Quick delivery and easy to put together. Will definitely use Top Furniture again.”

Helpful Report

Posted 1 year ago

Thank you, Janet, for your 5 star rating of Top Furniture. I'm glad that you found the table to be lovely and that it looks great in your room. It's also great to hear that the delivery was quick and that it was easy to put together. We truly appreciate your feedback. Regards Customer service team

Posted 1 year ago

“Beautiful bedroom furniture ,easy to assemble the bed...would have given 5 stars but no screws or hex key were included so I had to source my own to put the bed together!! Also had to carry most of the furniture upstairs myself as delivery people wouldn't do this...I'm 63 but not sure how OAPs would manage”

Helpful Report

Posted 1 year ago

“Excellent - top class furniture - already looking at what else I could buy”

Helpful Report

Posted 1 year ago

Thank you for your glowing 5-star rating of Top Furniture, Janine. We're so glad that you were delighted with your purchase. It's always a pleasure to see customers already exploring our range for their next purchase. Thank you again. Regards Customer service team

Posted 1 year ago

“We are really pleased with our bar stools and table, it fits perfectly as a breakfast bar in our kitchen. Ordering to delivery was very quick. Great delivery guys too, made sure items were safely in my home.”

Top Furniture 5 star review on 15th October 2023

Helpful Report

Posted 1 year ago

Thank you for the 5 star rating of the Tutbury Oak Breakfast Console Table. We are delighted to read that you are so pleased with your bar stools and table, and that the process of ordering to delivery was smooth and efficient. We are also glad that the delivery team made sure that the items were safely in your home. Thank you for sharing your review. Regards Customer service team

Posted 1 year ago

“Good quality solid furniture. Would definitely recommend. Our room looks fabulous 😊”

Helpful Report

Posted 1 year ago

Thank you for the 5-star rating, Jan. We're so glad to hear that you found our furniture to be of good quality and solid. It's customers like you that make our business successful and we appreciate your loyalty. We're glad to hear that it made your room look fabulous, too. Regards Customer service team

Posted 1 year ago

“Great to be able to converse person to person. Dealt with a polite friendly staff member and purchase and delivery was smooth. Bought a reduced price sideboard due to slight damage.Very happy with peice however would have been very disappointed if I had paid full price as I feel would be very over priced .”

Helpful Report

Posted 1 year ago

Thank you for your review. We are so pleased to read that we continue to provide our customers with a polite, friendly and efficient service; our advisors are always on hand to answer any questions or queries and we always strive to make sure that our customers are happy with their purchases. Kind regards Top Furniture Customer Support

Posted 1 year ago

“I love my coffee table - it looks very stylish, and is great quality. Looks great in my new house!”

Helpful Report

Posted 1 year ago

Thanks so much for the 5 star rating, Cathy. I'm so glad that you're enjoying your new coffee table - it really does look stylish and the quality is fantastic. I'm sure it adds to the look and feel of your house. Thank you for your review. Regards Customer service team

Posted 1 year ago

Top Furniture is rated 4.8 based on 7,887 reviews