Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,888 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 28th February 2025

8052

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the products. The visit to the Dartford store was very pleasant, although the store itself was not exceptionally easy to find. The delivery was on time and carried out by a couple of agreeable chaps.”

Helpful Report

Posted 1 year ago

Thank you Phil for your 5 star rating of Top Furniture. We are pleased that you were satisfied with our products as well as your visit to the Dartford store. Our delivery staff always aim to be punctual and courteous, and we are glad that you found them to be both agreeable and efficient. Thank you again for your kind words. Regards Customer service team

Posted 1 year ago

“We found the ideal oak dining table for our dining area, in Top Furtnitures' online shop and ordered it on a Saturday. We received a call and e-mail on the Tuesday, to offer us a delivery on the following Monday. The delivery arrived on time and the two guys were really polite, professional. Insisting on helping my wife buy carrying the table right into the dining area.”

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Posted 1 year ago

Thank you so much for your 5-star rating of our Top Furniture store. We are delighted that you were able to find your ideal oak dining table within our online shop. We appreciate you taking the time to highlight our efficient customer service. Our team strive to ensure customers receive the best care and support and we are glad that you experienced this. Regards Customer service team

Posted 1 year ago

“Just disappointed delivery wouldn't take packaging away, and had to lift the bookcase out of the corner of room to unpackage it because didn't realise they wouldn't unpack, will be using local furniture store who does everything in price next time”

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Posted 1 year ago

Thank you, Simon, for your feedback regarding Top Furniture. We strive to provide our customers with the highest quality furniture and excellent customer service. Regarding removing the packaging, we have a 14 day cooling off period for our customers to return items if they change their minds. We therefore require the original packaging to return these items to us. We always appreciate when customers provide feedback, as it helps us improve our services. If you ever need assistance with any of our products, please don't hesitate to reach out to us. Regards Customer service team

Posted 1 year ago

“Lovely table but edge finishing on bottom shelf is rough and doesn’t look good. The join of the edge should have been finished better. Delivery time was too long.”

Helpful Report

Posted 1 year ago

Thank you for sharing your review Pauline. We are please to read that you love the style of the furniture, but disappointed to read that you are not totally satisfied with the item. If you would like to discuss this matter further please contact us on support@topfurnture.co.uk and we will get back to you as swiftly as possible. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“I have already written a review, do you not read them? The furniture was delivered late, the delivery men just dumped the furniture, unpacked, and upside down in the middle of my kitchen. It has taken me 6 days to find someone to help me unpack it, ( I am 80 years old so couldn't manage on my own). I would find it beyond difficult to recommend your company.”

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Posted 1 year ago

“Lovely solid furniture looks beautiful in our room so so very pleased”

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Posted 1 year ago

Thank you, Tarnia, for your five star rating of Top Furniture. We are so glad to hear that the solid furniture looks beautiful in your room. We really appreciate your feedback. Regards Customer service team

Posted 1 year ago

“Great from point or ordering to delivery, would definitely use again.”

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Posted 1 year ago

Thank you for your 5 star rating of Top Furniture, Louise. We're glad to hear that you've had a great experience with us from ordering to delivery. We appreciate your kind words and would love to have you as a customer again in the future. Regards Customer service team

Posted 1 year ago

“Really pleased with my large bedside tables. Excellent communication throughout and arrived very well packaged. Would definitely recommend Top Furniture and will probably use them again.”

Top Furniture 5 star review on 29th September 2023

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Posted 1 year ago

Thank you for your fantastic review Rosemarie. I'm so glad to hear that you were pleased with the large bedside tables and the excellent communication throughout your experience with us. We take pride in providing the best services we can, so your 5-star rating means a lot to us. Thank you for your recommendation, we look forward to seeing you again soon. Regards Customer service team

Posted 1 year ago

“Received my country oak dining table at the time promised just before 7am.! It took two late 70 year oldies less than an hour to put it together and it now has pride of place in the dining room..it’s a beautiful piece of furniture, we couldn’t be happier with it. Highly recommended.”

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Posted 1 year ago

Thank you so much for your wonderful 5 star rating, Chris. We are so glad to hear that you received your Country Oak Dining Table at the time promised and it didn't take long to put it together. We are delighted that it now has pride of place in the dining room and that you are so happy with it. We truly appreciate your recommendation. With regards, Top Furniture Customer Service Team.

Posted 1 year ago

“A great tv corner unit. Looks good in our living room, hides all the wires, and is nice and neat. The drawer is handy too. The delivery men arrived at 7am and were helpful and friendly. The unit was very well packed. We are very pleased with it.”

Helpful Report

Posted 1 year ago

Dear Joan, hank you so much for your 5 star rating of Top Furniture. We are so pleased that you are happy with your purchase - it sounds like you've got everything set up and that the delivery was easy. We're delighted that you are so happy with the corner unit. Thanks again for taking the time to review us. With regards, Top Furniture Customer Service Team.

Posted 1 year ago

“Recently purchased Toulouse white painted 3 over 4 chest of drawers, delivered fully assembled! Fantastic price for quality furniture, solid, heavy, looks amazing. Highly recommended 🤩”

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Posted 1 year ago

Thank you, Kirsty, for your 5-star rating of Top Furniture. We're so glad that you love the Toulouse White Painted 3 Over 4 Chest of Drawers and that it was conveniently delivered to you fully assembled. We strive to bring quality and affordability to our customers and we appreciate your comments. Regards Customer service team

Posted 1 year ago

“Beautiful piece of furniture, whole experience has been great from start to finish.”

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Posted 1 year ago

Thank you for the 5 star rating, Gary. We're so glad you've had a great experience from start to finish with your beautiful piece of furniture. We really appreciate your feedback. Regards Customer service team

Posted 1 year ago

“Being able to have a space saving table that doubles in size is brilliant, it's a great design and lovely wood. Unfortunately the central bar sits proud on our table, which I guess was just a one off error, so the table top wobbles slightly. It was quite disappointing because otherwise it is great.”

Helpful Report

Posted 1 year ago

Thank you for your kind 4 star rating of Top Furniture, Gwenllian. We're sorry to hear that your table had a one-off wobble issue, but we are glad that you still find the design stunning and appreciate the space saving features of the table. However, if you feel you would like to discuss the matter then please do not hesitate to contact us via email at support@topfurniture.co.uk

Posted 1 year ago

“The dining table and chairs are absolutely perfect, they fit where we wanted them to. They look solid, expensive and stylish, which they are. Just what we needed to complete our home. Top Furniture were very helpful when we visited as I am disabled, making access easier for me, which is a great help. We were able to walk around, look at whatever we wanted too, sit on the chairs to find the ones most suitable for me, giving me support, no one bothered us, which I prefer, and we ordered our table and chairs, we were told delivery was up to 15 days, instead, I got a call telling me that our furniture was available for delivery on the Thursday, it arrived on time, the 2 delivery guys were very helpful and put it where I wanted it put, which was great, if I am ever looking for top quality solid oak furniture in the future I wouldn’t hesitate to go to Top Furniture.”

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Posted 1 year ago

Thank you for your 5 star rating of Top Furniture. We're so glad to hear that you found the perfect dining table and chairs, that fit the space you had and also gave you the extra support you needed. We really appreciate your kind words--it means a lot to us. We look forward to helping you find more top-quality furniture if the need arises in the future. Regards Customer service team

Posted 1 year ago

“Excellent communication regarding questions about the product (6 chairs for the dining room) along with delivery date, time of delivery and from the driver stating an accurate time of arrival. Packaging was excellent and the chairs look fantastic. Very pleased with everything. Would recommend Top furniture and would definitely use them again.”

Helpful Report

Posted 1 year ago

Thank you for your fantastic 5 star rating, Colin. We are pleased to hear that you had excellent communication from us regarding the product you purchased and that you were satisfied with the packaging and the look of the chairs. We appreciate your recommendation and would be delighted if you chose to use us again in future. Regards Customer service team

Posted 1 year ago

“Delivery good/satisfied with quality”

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Posted 1 year ago

Thanks for the 4 star review, Richard. We're thrilled to know that you're satisfied with the quality of our furniture and our delivery services. It's always great to receive feedback from our customers. Regards Customer service team

Posted 1 year ago

“Great furniture brilliant service good price plus delivered when asked for and on time”

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Posted 1 year ago

Thank you for your 5 star rating, Allen. We are thrilled that you were happy with our furniture, the great service, the good price, and that your delivery was when you asked for and on time. We appreciate your feedback and look forward to seeing you again. Regards Customer service team

Posted 1 year ago

“Excellent customer service. High quality chairs.”

Helpful Report

Posted 1 year ago

Thank you, Alice, for your 5 star rating of Top Furniture. We really appreciate your kind feedback and we are glad to hear that you are so pleased with the excellent experience with our customer service and high quality of the chairs. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Great range of furniture for all styles fast delivery very pleased with our table definitely use again”

Top Furniture 5 star review on 25th September 2023

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Posted 1 year ago

Thank you for your 5 star rating of Top Furniture, Graham. We are glad that you were pleased with our great range of furniture, fast delivery and table. We look forward to your future use and would like to thank you again for the wonderful review. Regards Customer Service team

Posted 1 year ago

“Good quality furniture. Ordering and delivery straightforward with good contact from Top Furniture”

Helpful Report

Posted 1 year ago

Thank you for your generous 5 star rating of Top Furniture. We are pleased to hear that you had an easy experience ordering from us and that you are satisfied with the quality of our furniture. Your positive feedback is greatly appreciated. Regards Customer service team

Posted 1 year ago

Top Furniture is rated 4.8 based on 7,888 reviews