Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,729 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,729 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 12th January 2025

7805

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top Furniture went above and beyond to get my purchase to me thankyou so much I love the bed and bedside cabinets very heavy and solid well worth the money.”

Helpful Report

Posted 1 year ago

Thank you for your review of Top Furniture. We're glad that we went above and beyond to get your purchase to you. We're delighted that you love the bed and bedside cabinets, and that you think they're well worth the money. Thank you for your positive feedback. Kind regards, Top Furniture Support Team.

Posted 1 year ago

“Furniture is excellent . You lost a star due to delivery procedure . I purchased the furniture as it was already assembled . The delivery people left the furniture in my hallway as they “don’t do stairs” I had to pay to have the furniture taken to the bedroom .”

Helpful Report

Posted 1 year ago

Thank you for your review and we are pleased to hear that you are so happy with the furniture. We appreciate your feedback on your delivery experience and our delivery policy, and thank you for your order with us. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“The chairs are of a very solid construction. Their shape is very nice and not too clunky (which I was worried about). My only real disappointment was that one of the chairs had a knot in the back of of one of the seatback slats which, whilst not large, had not taken up the wood stain. This means there is a noticeable small white mark on the back of that chair.”

Helpful Report

Posted 1 year ago

Thank you for the review Janet, we greatly appreciate your feedback. Kind regards, Top Furniture Support Team.

Posted 1 year ago

“They are always very pleasant when phoning and I love their furniture very well made and completely assembled. No put together rubbish. Only quibble, and I know that this is probably not their fault, but I live in the Highlands of Scotland and would have had to pay £150 for delivery which I think is very steep but then delivery to us up here is always the same and it is very unfair as a lot of the delivery companies are country wide now. Got it delivered to my daughter in Dumfries for free.!!!! Would still purchase but would never pay the delivery costs so am lucky my daughter is in Dumfries. Recommendation number based entirely on the delivery charges”

Helpful Report

Posted 1 year ago

Thank you for reviewing Top Furniture and we're glad to know that our customers find our furniture to be well-made. Your feedback is incredibly valuable to us and we appreciate the loyalty. We strive to continue delivering quality products and services, we thank you for your ongoing support. Kind regards, Top Furniture Support Team.

Posted 1 year ago

“Customer service was thorough, furniture was as described, maybe order to delivery time could be improved.”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating of Top Furniture, Kathleen. We are pleased to hear that you found our customer service to be thorough and that the furniture was as described. We appreciate your feedback thank you once again. With regards, Top Furniture Customer Service Team.

Posted 1 year ago

“The table was perfect for my new kitchen and seated 8 over Christmas.”

Top Furniture 5 star review on 27th December 2023

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Top Furniture! We are delighted to hear that the table was perfect for your new kitchen and seated 8 over Christmas. We always strive to make our customers happy with their purchases and are delighted that you are happy with your purchase. With regards, Top Furniture Customer Service Team.

Posted 1 year ago

“Beautiful furniture , speedy delivery . Very pleased with our purchase . Will deffo shop with them again .”

Helpful Report

Posted 1 year ago

Thank you very much for your 5-star review, Lionel. We really appreciate your kind words about our beautiful furniture and speedy delivery. We are thankful for your loyalty and we look forward to seeing you as a customer again in the future. With regards, Top Furniture Customer Service Team.

Posted 1 year ago

“Wonderful items, I am really pleased with them. Excellent quality and fast professional delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Anna. I'm glad to hear that you are delighted with the wonderful items from Top Furniture. It's always great to see that the excellent quality of our products and our fast and professional delivery are being appreciated. With regards, Top Furniture Customer Service Team.

Posted 1 year ago

“Ordering, delivery and customer service has been 1st class with this company. We are so delighted with the quality and look of the pieces we choose. Have already recommended to friends.”

Top Furniture 5 star review on 26th December 2023

Helpful Report

Posted 1 year ago

Thank you so much Nigel for your wonderful review of our Top Furniture company. We are so glad to hear that the ordering, delivery and customer service with us has been first-class. We are so thrilled to hear you have recommended us to your friends thank you. With regards, Top Furniture Customer Service Team.

Posted 1 year ago

“Great service, delivery was earlier than expected, the item is well packaged and is very sturdy. The only reason I gave 4 stars was because the wood at the top isn’t a full pieces of wood but in fact a trim around the edge so the top isn’t flat all the way across.”

Helpful Report

Posted 1 year ago

Thank you for your detailed 4 star rating, Margaret. We are glad to hear that you had a great experience with our service and delivery, and that the item was well packaged and sturdy. We regret to hear that the wood at the top wasn’t a full piece and that it affected the overall rating. We really appreciate your honest feedback and we'll make sure to take it into consideration moving forward. With regards, Customer Service Team.

Posted 1 year ago

“Great service and furniture”

Helpful Report

Posted 1 year ago

Thank you for your review of Top Furniture, Susan. We're glad to hear you had a great experience with our service and furniture. We appreciate your kind words. Kind regards, Top Furniture Support Team.

Posted 1 year ago

“Good solid console table, will last years”

Helpful Report

Posted 1 year ago

Thank you for your review of Top Furniture, Lynne. We are really glad to hear that you like our console table. We greatly appreciate your support. Kind regards, Top Furniture Support Team.

Posted 1 year ago

“I have already written a review extolling your procts and submitted it.”

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Posted 1 year ago

Thank you so much for your review of Top Furniture, Derek. We really appreciate it. It's always encouraging to see customers provide positive feedback. Thank you again for your support. Kind regards, Top Furniture Support Team.

Posted 1 year ago

“I have ordered several large pieces of furniture for my lounge and hallway. I have a large oak mirror hanging up in my hallway which looks great as it matches my oak side cupboard. It is very modern looking which is ideal for my new home. I have chosen the same mirror for my lounge recently which has completed the lounge. It looks stylish and matches the coffee table, side tables and corner unit. I think that the price for all items is very reasonable. I actually paid less for my second mirror as they had a sale. The only thing to be aware of is that sometimes you have to wait several weeks for your items to be delivered. The staff are helpful in organising your delivery times.”

Helpful Report

Posted 1 year ago

Thank you so much for sharing your review of Top Furniture. We appreciate your support and we are thrilled to hear that you are loving the pieces of furniture you ordered for your new home. We strive to offer quality furniture, and we are so glad that you took advantage of our sale when you ordered your second mirror. Thank you for your feedback and for being a loyal customer. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Excellent Service”

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Posted 1 year ago

Thanks Mark for taking the time to give Top Furniture a review. We strive to provide excellent service, so your review is greatly appreciated. Thanks again. Kind regards, Top Furniture Support Team.

Posted 1 year ago

“Excellent service. Couldn't be happier. The side table arrived early, was already assembled, and looks perfect. I to a very solid good looking piece. Thank you so much. Catherine Webster”

Helpful Report

Posted 1 year ago

Thank you for the review, Catherine. I'm glad to hear that you were satisfied with the side table - that it arrived early, was already assembled, and looks perfect. We truly appreciate your kind words, they mean a lot to us at Top Furniture. Thanks again. Kind regards, Top Furniture Support Team.

Posted 1 year ago

“I ordered a white coffee table and a tv unit.I am very pleased with the quality of the furniture and it looks beautiful in my lounge.Also the delivery men wereverp polite and helpful”

Top Furniture 5 star review on 25th December 2023

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating Christine. We are so glad to hear how pleased you are with your purchases, the quality of the furniture and the delivery service you received. Thanks again for your review and sharing the wonderful shot of the furniture in your home. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Great service from order to delivery. We were kept informed and any queries answered honestly and promptly. Quality items and very well packed. Thanks and 5 stars to Top Furniture”

Helpful Report

Posted 1 year ago

Thank you Michael for your review and kind words. We are truly appreciative that you had such a great experience with us from order to delivery. We take great pride in providing the best customer service that we can and we're so glad that you were satisfied with the quality and packaging of your items. Thank you again for your support. Kind regards, Top Furniture Support Team.

Posted 1 year ago

“Top of the range furniture with amazing customer service that I would highly recommend.”

Helpful Report

Posted 1 year ago

Thank you for your review, Rosemary. We truly appreciate the kind words and are so pleased that you experienced such great customer service. Your review means a lot to us and we're glad you had an amazing experience with our furniture. Thank you for your support and recommendation. Kind regards, Top Furniture Support Team.

Posted 1 year ago

“Good communication, good delivery time, beautiful furniture.”

Helpful Report

Posted 1 year ago

Thank you Phillipa for your review. We're glad to hear that you experienced good communication, good delivery time, and are so pleased with the beautiful furniture. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

Top Furniture is rated 4.8 based on 7,729 reviews