Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,742 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,742 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 15th January 2025

7808

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“built the table yesterday so simple to do and what a well-built piece of furniture. The table top solid oak wood is excellent. The extending mechanism is easy to use. As a previous review stated you cannot sit at either end if the table is at 130cm but when extended can sit up to 6 easily so perfect for me. I have been in touch with customer services a couple of times and they were very good and efficient at providing the information I wanted. happy customer”

Top Furniture 5 star review on 4th May 2023

Helpful Report

Posted 1 year ago

Thank you for the 5-star rating, Graham. We really appreciate the feedback and are delighted to hear that you are a returning customer. We are glad to hear that the table is well-constructed, the oak wood is excellent, "extending mechanism is easy to use", and customer services were good and efficient. We are happy to have such a satisfied customer. Thank you for your support. Regards customer services

Posted 1 year ago

“I am delighted with the wardrobe I purchased. It looks beautiful in my newly decorated bedroom. I was lucky to have had strong young men to build it. I was very unhappy about the volumes of polystyrene packaging. Clearly it is very important to protect the furniture in transit but I think an alternativ needs to be found.”

Helpful Report

Posted 1 year ago

Thank you for the 5 star rating. I am delighted to hear that the wardrobe looks fantastic in your newly decorated bedroom and that you had some help with the building. As for the polystyrene packaging, I completely understand your concerns. We will certainly explore an alternative in the future to reduce the amount of waste. Again, thank you for your positive and honest review. Regards Customer service

Posted 1 year ago

“Purchased the black Toulouse large bedside cabinets and chest of drawers. The furniture is solid, excellent quality and looks beautiful in our bedroom. I would recommend this furniture, particularly as it comes ready assembled and the drawers are solid wood, not the usual MDF rubbish, which I imagine will last for many years to come.”

Top Furniture 5 star review on 2nd May 2023

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Posted 1 year ago

“All very good as delivered on time.”

Helpful Report

Posted 1 year ago

Thank you Gerry for taking the time to rate Top Furniture with 5 stars. We're glad you're pleased with your purchase and that you had your items in time. We really appreciate you as a loyal customer. Regards Customer services

Posted 1 year ago

“I have purchased a console table, bookcase, small sideboard, wardrobe, extra large drawers and 2 bedside tables. The quality is excellent and so is the customer service. I highly recommend and I have not finished buying from this company.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Top Furniture, Naomi. We are so pleased that our furniture and quality of customer service have been satisfactory for you. We are grateful for your loyalty as a customer and your positive feedback. Thank you for choosing us again, and we look forward to you continuing to enjoy the furniture and service we provide. Regards Customer services

Posted 1 year ago

“Excellent product and great service as always. Highly recommend Top Furniture”

Helpful Report

Posted 1 year ago

Thank you, Brian, for your 5-star rating of Top Furniture. We really appreciate your loyalty and we're glad you had another great experience with us. We value your trust in our products and service, and are happy to hear you would highly recommend Top Furniture. Thank you for your continued support. Regards Customer services

Posted 1 year ago

“Love my bedroom furniture just what I have been looking for. Looks great and a lovely shade of grey too.”

Helpful Report

Posted 1 year ago

Thank you, Caroline, for your 5 star rating of Top Furniture. We're thrilled to hear that you love your bedroom furniture and that it's just what you were looking for—and in a lovely shade of grey too. We truly appreciate your support. Regards Customer services

Posted 1 year ago

“Chairs look lovely. They were reasonably priced and the service & delivery were excellent Time will tell how they last but so far we are impressed”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating, Janice. We are thrilled to hear you are satisfied with our furniture - we take great pride in the quality and craftsmanship of our pieces. We are also grateful for your repeat business. The chairs do look lovely, and it's good to know you're happy with their price and the service & delivery. We hope you'll continue to be pleased with them for a long time to come. Regards Customer services

Posted 1 year ago

“Beautiful table with fantastic quality! I am extremely happy with this purchase.”

Helpful Report

Posted 1 year ago

Thank you for the 5 star rating. I'm happy to know that you are pleased with your purchase, and glad to know that you have found the quality to be fantastic. It is always gratifying when a customer is so satisfied that they come back for more. Regards Customer services

Posted 1 year ago

“Lovely good quality furniture. Excellent delivery service”

Helpful Report

Posted 1 year ago

Thank you for the 5 star rating and for your kind words, Wendy. We are so pleased that you are a loyal customer and that you have been pleased with our lovely good quality furniture and excellent delivery service. We appreciate your continued support and look forward to fulfilling your future needs. Regards Customer service

Posted 1 year ago

“Nice furniture, but quality control has slipped a little. I have built up the ‘wobbly’ corner and learned to appreciate the large oak knot as a feature. Delivery Guys are great!”

Helpful Report

Posted 1 year ago

“Poor furniture. Poor customer service.”

Helpful Report

Posted 1 year ago

Hello, We are sorry to hear that you were unhappy with our service. If you would like to email support@topfurniture.co.uk we can discuss your concerns and complaint. Regards, Customer Service Team.

Posted 1 year ago

“Excellent experience from start to finish, nothing was too much trouble! We had some questions about the chairs specifically the colour - no problem, a swatch sample of the leather was posted to ensure it was the colour we wanted. Communication was clear and quick. The delivery was arranged and we were kept informed at all stages and as arranged the chairs arrived on the day and within the given timeframe. The delivery crew were polite and easy to talk to, they put the chairs exactly where we wanted them. Over all just a perfect internet shopping experience.”

Helpful Report

Posted 1 year ago

Thank you, Jo, for the fantastic 5 star rating. We really appreciate your loyalty and are glad you had an excellent experience from start to finish with us. We are ecstatic that our delivery crew provided such wonderful service and the swatch sample was to your satisfaction. We are so glad you had a perfect internet shopping experience and we look forward to you returning for future purchases. Regards Customer services

Posted 1 year ago

“Wow, the best piece of furniture ive ever owned, sturdy, ready assembled, and an outstanding finish. Would definitely buy again from this company.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star review of Top Furniture, Kim. We are delighted that you liked your purchase and that you found the furniture to be sturdy and with an outstanding finish. We appreciate your loyalty as a returning customer and we are glad that you would consider buying from us again. Thank you for your kind words. Regards Customer services

Posted 1 year ago

“Very pleased with product Delivery was spot on Thank you”

Helpful Report

Posted 1 year ago

Thank you, Mary, for giving us a 5-star rating. We're very pleased that you are satisfied with the product and that the delivery was spot on. We appreciate your kind words. Regards Customer services

Posted 1 year ago

“I purchased 6 dining table chairs which were excellent quality. There was a problem with one chair which was soon resolved by Customer Service. I would highly recommend this Company.”

Helpful Report

Posted 1 year ago

Thank you Sandra, for your 5-star rating of Top Furniture. We are delighted to hear that you had a great experience with us and that our Customer Service was able to assist you quickly in resolving the issue with the chair. We appreciate your loyalty as a returning customer and hope to have the pleasure of serving you again soon. Regards Customer services

Posted 1 year ago

“The stools arrived last Friday. They look fantastic and are well built. We’re loving using them, they’re very comfortable. Looking forward to years of use.”

Helpful Report

Posted 1 year ago

Thank you for the 5 star rating Sue. We're delighted to learn that the stools arrived last Friday and that you are enjoying them. We truly appreciate your continued support and look forward to you continuing to use our furniture for years to come. Thank you for being a loyal customer. Regards Customer service

Posted 1 year ago

“Stools are perfect - the quality of wood and workmanship is second to none. Really like them - they finish off our kitchen beautifully”

Helpful Report

Posted 1 year ago

Thank you, Dawn, for your 5 star rating of Top Furniture. We're glad to hear that you really like the stools, and that the quality of the wood and workmanship is second to none. We're so glad that they finish off your kitchen beautifully. Thank you for being a repeating customer - we appreciate your loyalty. Regards Customer service

Posted 1 year ago

“Quality table delivered in time by 2 good staff.”

Helpful Report

Posted 1 year ago

Dear Neil, for your 5 star rating. We are delighted that we were able to provide you with a quality table. Thank you for your repeat custom. Regards, Customer Service Team.

Posted 1 year ago

“Excellent service and end product excellent”

Top Furniture 5 star review on 25th April 2023

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Posted 1 year ago

Top Furniture is rated 4.8 based on 7,742 reviews