Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,889 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,889 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 1st March 2025

8053

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with our new dinning chairs. They match perfectly with our decor and are very comfortable”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of Top Furniture. We are so glad to hear that you are delighted with your new dining chairs. It's always our goal to help our customers find the perfect pieces to match their decor and be comfortable. Regards Customer service team

Posted 1 year ago

“Excellent service, delivery on time. The chairs are exactly as described. Very good quality.”

Helpful Report

Posted 1 year ago

Thank you for the 5 star rating Mary. We are so pleased to hear that you enjoyed our excellent service, that the delivery was on time, and that the chairs were exactly as described and of very good quality. We value you as a customer and look forward to helping you in the future. Regards Customer service team

Posted 1 year ago

“Cannot describe how pleased I am with my console table. From start to finish buying from Top Furniture has been easy. The furniture itself was of great quality and looks fantastic in my hallway! I’m so please I’m now saving up for the same coffee table and nest of tables for my living room. Well worth the investment!”

Top Furniture 5 star review on 3rd July 2023

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Posted 1 year ago

“Great furniture, have now bought numerous items, all delivered in a timely and prompt fashion.”

Helpful Report

Posted 1 year ago

Thank you, Richard, for your 5-star rating of Top Furniture. We are so glad to hear that you have been loyal to us by purchasing numerous items and that the delivery was prompt and timely. We appreciate your customer loyalty and look forward to having you as a customer for many more years to come. Regards Customer service team

Posted 1 year ago

“Thank you so much.”

Helpful Report

Posted 1 year ago

Thank you Shaoli. We are so glad to hear that you gave Top Furniture a 5 star rating. We appreciate your support. Regards Customer service team

Posted 1 year ago

“Beautiful furniture. Well made and really sturdy. I will be ordering other pieces in the future.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Top Furniture, Leigh. We are glad to hear how pleased you are with the quality and finish of the furniture, and we look forward to seeing you shopping with us again soon. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Excellent quality. I’ve just ordered a new stool, to match two I bought 5yrs ago - they’re a perfect match 😊”

Helpful Report

Posted 1 year ago

Hello Alison, it's wonderful to read how pleased you are with your latest order for the stool, and that the quality and finish of the furniture remains excellent since your last your order with us. Thank you for your continued support and we hope you will consider us again in the future. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“We found the Top Furniture website which listed the product that we were looking for (8 comfortable dining chairs). Not wanting to risk taking delivery of such a bulky purchase unseen, we drove a long way to view their warehouse and products. We were not disappointed. The staff were friendly, helpful and the premises and products were exactly as described. We placed our order which was delivered, on their own transport in 7 days, fully assembled and boxed. Very pleased with their product, service and price.”

Helpful Report

Posted 1 year ago

Hello William, thank you for sharing your review of your purchase experience with Top Furniture. We are pleased to hear that our friendly Sales Team were able to assist you during your visit to our Showroom, and that our inhouse delivery service was efficient and prompt. Thank you for your order and we hope you will consider us for any future purchases. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“A lovely piece of furniture. Fits perfectly in the little alcove. The whole process was great from ordering to delivery. Customer service were fantastic. Delivery was earlier than expected what more could I ask for. Definitely recommend Top Furniture. Thank you”

Helpful Report

Posted 1 year ago

Thank you for your 5-star review and recommendation of Top Furniture. We are so glad to hear that you were satisfied with the entire process, from ordering to delivery, and that our customer service was to your satisfaction. We appreciate your support and are happy to have been able to provide you with a lovely piece of furniture to fit perfectly into the alcove. Thank you. Regards Customer service team

Posted 1 year ago

“The chests of drawers look amazing. My only issue is with the drawer stops which are varying in length and seem to waste some of the drawer space.”

Helpful Report

Posted 1 year ago

“The salesman was excellent, informative and not pushy. We are very pleased with the furniture however the delivery let the side down. The two men were not rude but they certainly weren't jolly. We had assumed that a two man delivery would deliver bedroom furniture to the bedroom. This was not the case. As a 73 year old, I had to use rope to get the 28kg chest of drawers up the stairs. My back has taken a week to recover. Sort the delivery side out to get 5 stars.”

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Posted 1 year ago

“Fabulous quality furniture and competitively priced. Packaged well and delivery drivers were extremely pleasant. Nothing was too much trouble. Thank you.”

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Posted 1 year ago

Thank you Tina for your 5-star rating of Top Furniture. We appreciate your loyalty and are glad you are happy with the quality of our furniture as well as the competitive prices and great delivery service. We look forward to doing business with you again in the future. Regards Customer service team

Posted 1 year ago

“Ordered 3 oak bar stools from Top Furniture and was told that there would be several weeks waiting time before they could be delivered when I contacted them to place my order. I agreed to the delayed delivery (in reality they arrived well ahead of the anticipated date) and was absolutely delighted when I unwrapped them. The delivery team came exactly when I was told they would and they were extremely helpful carrying the three hefty boxes in for me. The stools are very attractive, elegant, sturdy and very well made. 10 out of 10 to Top Furniture.”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5 star rating of Top Furniture, Kirsty. We are so glad to hear that the delivery and product exceeded your expectations and that you were delighted with the beautiful oak bar stools. We thank you for your kind words about our delivery team too –they will be very pleased to hear it. Thanks again for your glowing review of Top Furniture. Regards Customer services team

Posted 1 year ago

“Excellent choice, good value for money and great quality. Used this company before and recommend them from order to delivery and customer service.”

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Posted 1 year ago

Thank you, Peter, for your wonderful 5-star rating of Top Furniture. We're very pleased that you are happy with your purchase and that you continue to choose us. It's excellent to hear that you appreciate the value for money, quality, and overall service. We appreciate your loyalty . Thanks again. Regards Customer service team

Posted 1 year ago

“The bookcase that I had order was delayed longer than expected, so I was very happy to accept Top Furniture's offer of an upgrade, which subsequently arrived promptly. A nice piece of furniture.”

Helpful Report

Posted 1 year ago

Hello Beverley, thanks so much for sharing you 5* review of the Bookcase and we are pleased to read that we were able to assist you with your order. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Lovely table”

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Posted 1 year ago

Thank you, Paul, for your 5 star rating of Top Furniture. We are thrilled you are pleased with your lovely table. We appreciate your wonderful support. Regards Customer service team

Posted 1 year ago

“We are very pleased with our furniture. Great quality. Great communication and great delivery. Thankyou!”

Helpful Report

Posted 1 year ago

Thank you, Michelle, for your 5 star rating of Top Furniture. We are delighted to know you are very pleased with your furniture – great quality, great communication, and great delivery. We certainly appreciate your kind words and look forward to continuing to provide excellent service. Regards Customer service team

Posted 1 year ago

“Excellent furniture and customer service is second to none !!”

Helpful Report

Posted 1 year ago

Thank you Graeme for your 5 star rating. We really appreciate your opinion as it allows us to provide the best furniture and customer service to all of our customers. We look forward to seeing you again soon. Thanks again for your review, and have a wonderful day. Regards Customer service team

Posted 1 year ago

“Communication from Tops was superb from start to finish,quality of this furniture is really good,delivery nothing we could fault,no damage all comes pre made,drawers all run smoothly. Will 100% order more.”

Top Furniture 5 star review on 26th June 2023

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Posted 1 year ago

Thank you for your 5-star rating of Top Furniture. We are so pleased to hear that you had a wonderful overall experience, from communication to delivery. We are even more delighted to learn that you will be a returning customer. Thank you again for your kind words, and we look forward to having you as a returning customer. Regards Customer service team

Posted 1 year ago

“Bought drawers and bedside cabinets and love them. Great quality and look amazing. Top furniture were so easy to deal with. Phoned and emailed regarding delivery slot. And delivery drivers called prior to delivery on the day - great service.”

Helpful Report

Posted 1 year ago

Thank you for the wonderful 5-star rating of Top Furniture. We are thrilled to hear how happy you are with the drawers and bedside cabinets and that you were pleased with the great quality and look. Additionally, we are delighted that you found our service so easy to deal with, especially concerning delivery slot and the prior call from the delivery drivers. It is always our aim to ensure a top-notch customer experience. Thank you again, Tracy. Regards Customer service team

Posted 1 year ago

Top Furniture is rated 4.8 based on 7,889 reviews