Top Furniture have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Very good furniture at a graet price- delivered on time as promised.
”
- Carol
“
Not only was the customer service amazing, the delivery guys so polite and friendly, but the product fantastic quality.
In error I only ordered one dinning chair and when I phone to order a second, the customer care lady was brilliant and my second chair will now arrive in time for the weekend.
I would definitely use Top Furniture again and recommend to anyone looking for quality furniture at a good price.
”
- Karen Deverill
“
I love Top Furniture, I’ve ordered a few times now. Very good quality furniture, especially for the price. Customer service are great too and are always happy to help if there any issues. Will likely order again soon.
”
- Shona Innes
“
We just ordered a small sideboard to see what the quality was like and we were pleased very pleased so have now ordered a tv table and possibly later we will be purchasing more very happy and delivery guys were very professional and pleasant
”
- Kenneth
“
Nervous about buying furniture online without actually seeing it but I am very happy with it.
Had to wait a while for furniture to be imported
Very well packaged and happy with delivery.
I am less happy that I have just noticed the black friday sale prices and if I had waited a short while I could have saved myself £50
”
- Anonymous
“
Great high quality product. The delivery was easy to manage as they were happy to leave box at the front door. Other companies insist on you being at home at the time of delivery which is a world of pain for people with busy lives. Thank you for being easy to deal with and having good communication.
”
- James Baxter
“
If they don’t keep to the agreement I’ll definitely report back afterhaving to ask for a refund.
”
- DDM
“
We have asked for a refund but the company wants us to repack everything ourselves which we feel unable to do without the correct materials.
”
- Jean
“
Recently purchased coffee table from Top Furniture , of which had a manufacturing problem , reported to sales team , who offered partial refund or replacement.
After negotiating partial refund , all was handled with speed and professionalism.
Regards Ray
”
- Ray
“
Great service and product from start to finish. The chairs are so nice and they were delivered within a week on time.
”
- KEVIN
“
Excellent quality and service from this company. Delivery was efficient and the two delivery men were so helpful and pleasant. This is the 4th purchase from Top Furniture for me. I’m so pleased with all.
”
- Patricia
“
Great furniture company!! I have had a few items of furniture from them. Excellent service ! Excellent quality furniture!. Delivery service brilliant! Pete and Matt the delivery men so pleasant friendly and accommodating. I can praise them enough.
”
- Patricia Wait.
