Top Furniture have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Excellent furniture at a very competitive price, and quick free delivery. Very good company to deal with. I'd recommend them, and certainly buy from them again.
”
- Robert
“
Brilliant all round. had a slight issue with one of the chairs. Sorted very quickly and fairly. quality of the charts for the price was incredible.
”
- Michael
“
Well packaged at a sensible price.
”
- Val
“
So pleased with my Toulouse Side Tables.
Excellent quality. They were wrapped up so well on delivery. Would definitely buy afat
”
- Sandy Baptiste
“
The coustmer service is brilliant nothing is to much trouble and that in its self is very rare in this day and age .!!
I have bought 7 pieces of furniture from Top Furniture for my large bed room I have got 5 pieces so far up till now it is so BEAUTIFUL. SOLID and the QUALITY is AMAZING. last but not least the delivery men were marvellous couldn't do enough definitely buy again thank you all so much
”
- Michael
“
I went to the Dartford showroom
The assistant was really helpful.
I was kept up to date with the delivery times
My furniture arrived on time.
I am really happy with my furniture it is well built and sturdy.
”
- Anonymous
“
If they don’t keep to the agreement I’ll definitely report back afterhaving to ask for a refund.
”
- DDM
“
We have asked for a refund but the company wants us to repack everything ourselves which we feel unable to do without the correct materials.
”
- Jean
“
Furniture turned up and was the wrong colour. Countless emails later we were given a partial refund. Furniture is still the wrong colur though.
”
- Frazer
“
The coustmer service is brilliant nothing is to much trouble and that in its self is very rare in this day and age .!!
I have bought 7 pieces of furniture from Top Furniture for my large bed room I have got 5 pieces so far up till now it is so BEAUTIFUL. SOLID and the QUALITY is AMAZING. last but not least the delivery men were marvellous couldn't do enough definitely buy again thank you all so much
”
- Michael
“
I received my order on time & was extremely pleased with the quality of the furniture which matches the bedroom furniture I received from Top at my previous address earlier this year. Would recommend their quality bedroom furniture & service to anyone.
”
- Deane
“
Really brilliant customer service, and a fabulous piece of furniture. Thank you so much!
”
- Fiona
