Top Furniture have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Great company and fab product. Easy to use website and my queries were delt with really quickly. Delivery came within a few days , well packaged and helpful driver. The small oak bookcase is solid, a lovely design and looks fantastic. Such a good price. I would absolutely buy from them again
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- Katherine
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Accurate item description, good price and good service. Would use them again.
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- John
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A great choice of furniture at a good price. It is very well made and looks amazing. Impressed with the delivery updates and the delivery itself. Would definitely recommend this company and will be buying further pieces.
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- Kim Ince
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Worth the wait. Ordered in April with delivery end of July but very pleased with this solid well made piece of furniture. would recommend and will definitely look when we need our next purchase.
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- Christine
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Love this Toulouse furniture very solid everything looks great. Ordering and delivery where great will definitely use this firm again.
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- Janet Jackson
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The service and delivery was very good. The drivers were polite and helpful
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- Stanley
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If they don’t keep to the agreement I’ll definitely report back afterhaving to ask for a refund.
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- DDM
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We have asked for a refund but the company wants us to repack everything ourselves which we feel unable to do without the correct materials.
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- Jean
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Furniture turned up and was the wrong colour. Countless emails later we were given a partial refund. Furniture is still the wrong colur though.
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- Frazer
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The service and delivery was very good. The drivers were polite and helpful
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- Stanley
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Product was grfeat , great communication and efficiency on delivery. However , product was not right for me. After some communications with customer service it was agreed that the product could be returned with a full refund. Thankyou to Top Furniture for your understanding. Would happily shop with them again.
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- Sharon
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Very good quality, received a call from customer service to offer day and time of delivery and the items arrived right on time with no damage. Delivery guys were polite and took care when handling the items.
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- Paul
