Top Furniture have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Good quality furniture at a fair price.
”
- Keith
“
We are really impressed with our computer desk it is well made and solid and looks great and at a good price.
”
- Michael
“
Ordered some furniture wax, was an excellent price and exactly what I was after. Came very fast and well packaged. Only complaint was I had no confirmation it had shipped.
”
- David
“
This is our first order with Top Furniture and we are very pleased with the quality and the overall service ( from the showroom to delivery)
Rob and Kai delivered the furniture and were very friendly and even put the two items in the room. My thanks to them.
”
- Dave
“
Good communication re order & delivery
Good customer service & pleasant, efficient van driver
Sideboard was extremely well protected with packaging & is a lovely piece of high quality furniture
Very pleased with all aspects of purchase
”
- Moira
“
Absolutely stunning table, very heavy and sturdy but easy to put together. Great delivery with good communication throughout
”
- Janet
“
If they don’t keep to the agreement I’ll definitely report back afterhaving to ask for a refund.
”
- DDM
“
We have asked for a refund but the company wants us to repack everything ourselves which we feel unable to do without the correct materials.
”
- Jean
“
Furniture turned up and was the wrong colour. Countless emails later we were given a partial refund. Furniture is still the wrong colur though.
”
- Frazer
“
This is our first order with Top Furniture and we are very pleased with the quality and the overall service ( from the showroom to delivery)
Rob and Kai delivered the furniture and were very friendly and even put the two items in the room. My thanks to them.
”
- Dave
“
Good communication re order & delivery
Good customer service & pleasant, efficient van driver
Sideboard was extremely well protected with packaging & is a lovely piece of high quality furniture
Very pleased with all aspects of purchase
”
- Moira
“
Good service, nice company to deal with, I had a problem which was quickly and efficiently resolved.
”
- Jeanette
