Top Furniture have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
The quality of the furniture is excellent and the price reflects the quality. You get what you pay for. The only small niggle that the delivery drivers did not unpack the item and take away the rubbish.
”
- Richard
“
Very good furniture at a graet price- delivered on time as promised.
”
- Carol
“
Not only was the customer service amazing, the delivery guys so polite and friendly, but the product fantastic quality.
In error I only ordered one dinning chair and when I phone to order a second, the customer care lady was brilliant and my second chair will now arrive in time for the weekend.
I would definitely use Top Furniture again and recommend to anyone looking for quality furniture at a good price.
”
- Karen Deverill
“
Great product, good communication, delivery team on time and very pleasant.
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- Julie
“
Absolutely love my table, the quality is beautiful so well made. Sturdy and heavy so easy to put the legs on. No problem with the ordering to delivery, would highly recommend this company.
”
- Diane
“
1st class service from Top Furniture. Emma at customer service is a delight to deal with. From ordering right through to delivery process is faultless. Furniture is beautiful and high quality, can’t wait to add more ⭐️⭐️⭐️⭐️⭐️
Thank you also to the delivery guys ☺️
”
- "Jacqueline Casserly"
“
If they don’t keep to the agreement I’ll definitely report back afterhaving to ask for a refund.
”
- DDM
“
We have asked for a refund but the company wants us to repack everything ourselves which we feel unable to do without the correct materials.
”
- Jean
“
Recently purchased coffee table from Top Furniture , of which had a manufacturing problem , reported to sales team , who offered partial refund or replacement.
After negotiating partial refund , all was handled with speed and professionalism.
Regards Ray
”
- Ray
“
Excellent service and communication throughout the process. My two sideboards were delivered on time and are of superb quality. Highly recommended.
”
- Rob
“
Quality furniture and excellent service from retailer
”
- Patricia
“
Great service
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- Anonymous
