Top Furniture have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Slightly sceptical as we hadn’t heard of the company and especially as it was a good price compared to others we had seen.
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- Anonymous
“
Brilliant quality with a good price.
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- Sylvia Duxbury
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Excellent quality good price quick delivery
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- Peter Whitehead
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A phone call to confirm if delivery was at a convenient time- very welcomed.
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- Anonymous
“
Very happy with Top Furniture & the chest of drawers I purchased from them, they are perfect in my small bedroom, the ordering was simple & straightforward as was the delivery, Thankyou 5*
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- Michael
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Very high quality construction and fast delivery thank you 🙏
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- Jane
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If they don’t keep to the agreement I’ll definitely report back afterhaving to ask for a refund.
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- DDM
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We have asked for a refund but the company wants us to repack everything ourselves which we feel unable to do without the correct materials.
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- Jean
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Furniture turned up and was the wrong colour. Countless emails later we were given a partial refund. Furniture is still the wrong colur though.
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- Frazer
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Customer service was excellent with an enquiry over a weekend, super quick chat response.
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- Anonymous
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Excellent service delivery and quality.
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- Anonymous
“
Perfect as described. Assembled, sturdy and soild. Nice compact stool that fits my needs. Received phone call prior to delivery confirming date and time of delivery. Good service.
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- Anonymous
