Top Furniture have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Excellent furniture at a very competitive price, and quick free delivery. Very good company to deal with. I'd recommend them, and certainly buy from them again.
”
- Robert
“
Brilliant all round. had a slight issue with one of the chairs. Sorted very quickly and fairly. quality of the charts for the price was incredible.
”
- Michael
“
Well packaged at a sensible price.
”
- Val
“
Delivery drivers pleasant professional . Dresser first class.
”
- Agnes And James
“
Very good quality, great communication from the start and fast efficient delivery. Thanks!
”
- Holly
“
Delivery as promised with a phone call beforehand with ETA. Tony & Simon arrived on the dot! Smooth delivery with pleasant and efficient team. We are very pleased with our new coffee table, with excellent quality and style. Will buy from Top Furniture again.
”
- Mrs J E Peters
“
If they don’t keep to the agreement I’ll definitely report back afterhaving to ask for a refund.
”
- DDM
“
We have asked for a refund but the company wants us to repack everything ourselves which we feel unable to do without the correct materials.
”
- Jean
“
Furniture turned up and was the wrong colour. Countless emails later we were given a partial refund. Furniture is still the wrong colur though.
”
- Frazer
“
Excellent furniture.. this was my third purchase from Top Furniture.
Excellent service and even a call to tell you delivery day.
”
- Kevin
“
Very good service. Table looks lovely. Very pleased.
”
- Barbara
“
Good service, good communication, good delivery,
good product ( 5 drawer tall chest of drawers)
We would definitely buy from Top Furniture again.
”
- Anonymous