Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,888 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

Write Your review

Tell us how Top Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Top Furniture 5 star review on 28th February 2025

8052

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We decided to replace our old furniture in our lounge/dining room. OMG What a transformation. Love our choices. Such well-made solid furniture and love the Country Oak shade. Gives an air of warmth to my rooms. This company is first class with no issues from ordering to delivery. Lovely friendly helpful staff and cheerful delivery guys who arrived on time. What more can you ask for? Looking forward to my dining chairs coming into stock but I am sure it will be worth the waIt. Thank you all at Top Furniture. Would highly recommend this company.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Top Furniture, June. We truly appreciate it. We're so glad you're happy with the service. Thanks for your feedback and your recommendation. Regards Customer service team

Posted 1 year ago

“Great communication, delivery always on time.”

Helpful Report

Posted 1 year ago

Thanks so much for your review of Top Furniture, Heather. We're so glad to see that you're happy with our great communication and delivery that's always prompt and efficient. Thank you again for your continued support. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Top is the best way to explain the fantastic furniture that I have received, at first I thought it was a bit pricey, when I saw the coffee table I new that it was worth every penny. Fantasticly made and solid , looks very good indeed, I would definitely buy from here again.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, David. We are delighted to hear that you love the furniture you received from Top Furniture. We always strive to offer our customers furniture that is of the highest quality, so we are glad that it has met your expectations. We appreciate your feedback and hope to see you again soon. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Absolutely love this sideboard, it arrives fully assembled. Its sturdy and looks lovely. The two delivery men were really friendly. Great customer service from Diane who helped with my query. I'll definitely use this company again.”

Top Furniture 5 star review on 4th October 2023

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5 star rating for Top Furniture. We are so pleased you absolutely love your sideboard and thank you for highlighting the fact that they arrive fully assembled, ready to use. We are delighted that our Team were so helpful and were able to help you with your query. We are thrilled that you plan to use us again. Thank you for your support. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“I am over the moon with my tables and delivery was excellent They look beautiful”

Helpful Report

Posted 1 year ago

Thanks so much for your 5 star rating, Angela. We are really glad to hear that you are over the moon with your tables and the delivery service. We strive to provide excellent customer service and it makes us incredibly happy to hear that we have succeeded. Thank you for your feedback. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Great piece of furniture. Definitely found what we were after. Delivery great to!”

Helpful Report

Posted 1 year ago

Thank you so much for your review, Maureen. We're so pleased that you found the perfect piece of furniture with us, and thank you for your feedback on the quality and delivery experience. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Delivery men polite and respectful The customer service was fantastic And the furniture wow! gorgeous well made”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a five star rating. We are thrilled to hear that you had a positive experience with our customer service, delivery men and were pleased with the furniture you purchased. We strive to make sure our customers have a pleasant and successful shopping experience. Thank you again for your five star rating. Regards Customer service team

Posted 1 year ago

“Really pleased with service, quality and delivery from Too Furniture. Would definitely recommend”

Top Furniture 5 star review on 3rd October 2023

Helpful Report

Posted 1 year ago

Thank you, Dawn, for your wonderful 5 star rating of Top Furniture. We are very pleased to hear that you were satisfied with our service, quality, and delivery. We really appreciate your loyalty and support. Thank you again for your kind review. Regards Customer service team

Posted 1 year ago

“I have already done a review”

Helpful Report

Posted 1 year ago

“Very pleased with the two chest of drawers. Lovely delivery guys, very helpful. Would definitely recommend Top Furniture for quality items”

Helpful Report

Posted 1 year ago

“Top furniture but need to improve level of delivery.”

Top Furniture 4 star review on 3rd October 2023

Helpful Report

Posted 1 year ago

Thanks for your 4 star rating, Iryna. Here at Top Furniture, we really appreciate your feedback. If you could please contact us regarding the issues with your delivery at support@topfurniture.co.uk we can address your concerns. Thank you again for your kind review. Regards Customer service team

Posted 1 year ago

“Very happy with the sideboard and corner tv cabinet. Good quality and looks really nice.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Top Furniture, Tracey. We are delighted that you are very happy with the sideboard and corner tv cabinet. We are proud of the quality and look that we offer, and we are happy that you are also satisfied. Thank you. Regards Customer service team

Posted 1 year ago

“Order delivered on time, with no fuss, as pensioners and disabled to a certain degree it would have been nice if it was unpacked for us and packaging taken away. The furniture was very well made as I found out when I needed to move the shelf up a little to house computer parts it was so well secured and glued it took some moving but was achieved satisfactorily. We are very satisfied with the purchase and will certainly use Top Furniture again.”

Helpful Report

Posted 1 year ago

Thank you, John, for your 5 star rating of Top Furniture and for your kind words about the furniture and the delivery process. We are glad to hear that you were satisfied with the purchase. We always strive to ensure our customers' satisfaction with our products and services. Thank you for choosing us, and we look forward to serving you again in the future. Regards Customer service team

Posted 1 year ago

“Beautiful, well made coffee table. Great service from buying the table to delivery, and after sales. We had a small issue, that was dealt with very professionally and very quickly.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of Top Furniture. We appreciate you taking the time to leave a review and are so pleased that you found our coffee table beautiful and well made. It was great to hear that you had a positive experience from buying the table to delivery and after sales. We are committed to providing the best service and it's wonderful to hear that we did just that, even in handling a small issue professionally and quickly. Thank you again. Regards Customer service team

Posted 1 year ago

“Good Communication, not a bad turn around time. Table looks good and not too difficult to assemble. Will use again.”

Helpful Report

Posted 1 year ago

Thank you for the 4 star rating, Keith. We appreciate your feedback. We are grateful that you found our communication good, the turnaround time not too bad, and the table not too difficult to assemble. We hope to serve you again in the future. Regards Customer service team

Posted 1 year ago

“I purchased the 1.6 Provence table and couldn't be happier, its so well made, easy to assemble. Lovely solid table. Will puchase from Top Furniture again.”

Top Furniture 5 star review on 2nd October 2023

Helpful Report

Posted 1 year ago

Thank you, Fiona, for your 5 star rating. I am glad to know that you are happy with your purchase of the 1.6 Provence table. I'm also glad to know that it was easy to assemble and well made. We appreciate that you have chosen Top Furniture and we hope to have you as a customer for many years to come. Thank you. Regards Customer service team

Posted 1 year ago

“I love the product, brilliant quality and exactly what we wanted. But very disappointed with the delivery staff. Refused to take chest of draws up on small flight of stairs. They left it out on the street and I had to carry it up on my own. In comparison, John Lewis delivered an even larger wardrobe the following day and delivered it straight to the top floor no questions asked!”

Helpful Report

Posted 1 year ago

“Good solid sideboard that comes assembled, delivery was on time and we love it thankyou!”

Helpful Report

Posted 1 year ago

Thank you, Shannon, for your 5 star rating of Top Furniture. We're glad that you are pleased with the good solid sideboard that comes assembled; we are also happy to hear that delivery was on time. Thank you for choosing Top Furniture. Regards Customer service team

Posted 1 year ago

“Great company for both communication and delivery. Delivery guys even took furniture upstairs for me. Lovely looking and great quality, the only disappointment is the substandard draw runners, for the price charged these should be wheeled soft closers., also draws don’t line up with an equal gap around you have to constantly adjust them, see pictures. Disappointment as they are so nice.”

Top Furniture 4 star review on 2nd October 2023

Helpful Report

Posted 1 year ago

“White Toulouse blanket box. This arrived a day earlier than planned, very well packaged with no marks or scratches. A solid piece of furniture that provides good storage, a nice addition to our bedroom, would highly recommend”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating, Lorna. We are glad you were pleased with the White Toulouse blanket box that you purchased, and that it arrived early and in perfect condition. We appreciate your kind words about the good storage and its nice addition to your bedroom. It makes us happy to hear that you would highly recommend our product. Thank you for choosing Top Furniture. Regards Customer service team

Posted 1 year ago

Top Furniture is rated 4.8 based on 7,888 reviews