Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,803 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,803 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 2nd February 2025

Charlene

Top Furniture 5 star review on 1st February 2025

Vanessa

Mike

Peter Holland

Top Furniture 5 star review on 31st January 2025

Anonymous

7927

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EXCELLENT value service and updates!! 5*”

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Posted 3 years ago

“Excellent purchase from Top Furniture. Arrived on time,very well packed indeed.”

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Posted 3 years ago

“Stools are great. Solid and just what we wanted. Very pleased.”

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Posted 3 years ago

“Had my bedroom furniture delivered today; Cheshire range. Bedside cabinet and dressing table fine, although pretty poor quality cheap wood! Painted not great either. Triple wardrobe bit of a nightmare! Quality of products poor. Holes not lined up on oak top. Paint job pretty poor and the so called instructions..... well i've included a copy so you can see for yourselves. Wouldn't purchase from them again. Delivery drivers nice though and came earlier than expected.”

Top Furniture 3 star review on 14th July 2021

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Posted 3 years ago

“Although it took several months to get hold of the furniture the delay was due to post lockdown supply change so not their fault. All members of staff in the warehouse and customer service on the phone were very polite and helpful.”

Top Furniture 5 star review on 14th July 2021

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Posted 3 years ago

“Unfortunately my experience of Top Furniture to date has been a little disappointing. When I opened the cardboard box which my new desk came in, I saw a fault right away in the middle on the front edge - which was very noticeable - and not something I was expecting for a piece of furniture that cost £549. I contacted the Customer Support team immediately who were very responsive and extremely apologetic. They offered me an initial discount to retain the desk, which I refused, they then offered me a further discount which I also refused. This was because it had taken me a while to find a desk which I really liked so I wanted and expected it to be perfect not faulty upon arrival. The Customer Support team advised me that they would make arrangements to have the desk collected the following Friday (because I told them that the rather large box that the desk came in was in the way in my front room, where the delivery men left it). I was then told that a replacement desk would not be back in stock until mid September (2 1/2 months later)! I was advised that the collection had been scheduled between 8.30am and 11.30am. However, I waited in all morning but no-one came to collect the desk! I contacted the Customer Support team again who advised that the earliest date that the desk could be collected was the following Tuesday. So unfortunately, I received a desk that was obviously faulty upon arrival, I have had the inconvenience of a rather large box sat in the middle of my front room for 11 days pending collection, have wasted half a day when I should have been out working waiting in for the desk and have the added inconvenience and discomfort of being without a desk in my home office for a further 2 1/2 months (so I am having to work on the dining room table), until the replacement furniture is back in stock. So, unfortunately I've not had the best experience to date as a Top Furniture customer and sincerely hope that there is not any further issues with the new desk when it eventually arrives?! Fingers crossed!”

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Posted 3 years ago

“Can’t praise them highly enough. From ordering to delivery excellent service. The quality of the furniture is brilliant, so well made and finished.Big Thankyou. Would highly recommend.”

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Posted 3 years ago

“Brilliant in all ways. From start to finish. Furniture excellent.”

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Posted 3 years ago

“I am very very happy with the 2 items I ordered . Good quality & finish”

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Posted 3 years ago

“Products very nice but poor update on my products and the process I had to constantly called for updates. Delivery time took longer than what was stated.”

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Posted 3 years ago

“Very beautiful table and great quality I’m very pleased plus very fast delivery”

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Posted 3 years ago

“Excellent service and help before ordering. Delivered on the day requested and unit packed exceptionally well. Really pleased with the furniture.”

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Posted 3 years ago

“We purchased the oak chest of drawers first, and was so happy with the quality of the product and customer service, we added the TV stand as well they both compliment each other so well, will definitely be buying from Top furniture again.”

Top Furniture 5 star review on 13th July 2021

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Posted 3 years ago

“The hutch was a different colour to the dresser at the bottom. They send they would send a colour chart for comparison but this never arrived after 2 phone calls (what a surprise)”

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Posted 3 years ago

“We waited a while for this bed due to Covid, but it was worth the wait and I would recommend this company and of course the bed. The delivery drivers let the whole experience down by refusing to help us carry this very heavy bed upstairs resulting in my elderly wife and I struggling on our own.”

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Posted 3 years ago

“Show room as well set out. Order taken with ease. Delivery no issues. The wardrobe was OK. Not great, but did not cost as much as other sites. overall we got what we paid for and are happy”

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Posted 3 years ago

“Very good quality items. Slight damage to the tv unit when it arrived but this issue was sorted very quickly. Will definitely be ordering from Top Furniture again.”

Top Furniture 4 star review on 12th July 2021

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Posted 3 years ago

“Great Service and Great Product”

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Posted 3 years ago

“Arrived as described and quickly. We'll package without touch to damage the environment, 99% recyclable which was great. Blendscwell with furniture friinsiture from a different retailer. I would recommend.”

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Posted 3 years ago

“Very professional service and high quality furniture, will have no hesitation to order furniture from Top Furniture in the future”

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Posted 3 years ago

Top Furniture is rated 4.8 based on 7,803 reviews