Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,723 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,723 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 10th January 2025

7779

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful coffee table. Slight painting fault near the bottom”

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Posted 10 months ago

“Recently purchased an oak dining table and 4 chairs. From start to finish the service was impeccable. I initally called them to discuss and a "real person" answers and is knowledgable. Then it was just over a week from me placing the order to the furniture being delivered. I'm very impressed with this company and also love my new furniture. I had been badly let down by a high street furniture retailer who i had placed an order with in November and paid my money to in November. They kept delaying the "potential" delivery date and the latest news was that it would possibly arrive in March?? After fighting to get my money back I then dealt with Top Furniture and the experience couldn't have been more different. HIGHLY RECOMMEND TOP FURNITURE”

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Posted 10 months ago

Dear Clare, thank you for your review of Top Furniture. We are thrilled to hear that you recently purchased an oak dining table and chairs from us and had such a fantastic experience from start to finish. It's wonderful to know that our service was impeccable and that you were able to speak to a knowledgeable person when you called. We truly appreciate your support and recommendation of Top Furniture. We hope that you continue to enjoy your new furniture for years to come. Thank you once again for choosing Top Furniture. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Good service prompt delivery”

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Posted 10 months ago

Dear William, thank you for taking the time to give us a review. We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We pride ourselves on providing excellent service and ensuring timely deliveries, so we're pleased to know that we met your expectations. Once again, thank you for choosing Top Furniture. We look forward to serving you again in the future. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Really pleased with chest of drawers for my granddaughters nursery. Perfect size. Reasonable price for a sturdy, attractive piece of furniture. I will be ordering the matching bedside table. They could improve on service by unpacking, taking away of packaging and recycling. Really well packed !”

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Posted 10 months ago

Dear Sue, thank you so much for giving Top Furniture a 5-star rating. We're thrilled to hear that you are really pleased with the chest of drawers you purchased for your granddaughter's nursery. It's great to know that the size and price were just right, and that you found it to be a sturdy and attractive piece of furniture. Thank you once again for your kind words and for choosing Top Furniture. We look forward to assisting you with your future purchases. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Absolutely fantastic service and quality products. They delivered perfectly on time, every time (the first time our new door bell didn't sound so they couldn't do a delivery) and they re-booked a second time free of charge. The staff both at the customer service and the delivery service were extremely kind and pleasant to deal with. Very friendly. They bought our items upstairs free of charge, which is not common these days. We were very happy with the service and will keep Top Furniture in our list for future purchases. We highly recommend it.”

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Posted 10 months ago

Dear Anna, thank you for your review of Top Furniture. We are thrilled to hear that you had an absolutely fantastic experience with our service and products. We pride ourselves on our exceptional customer service, and we are delighted to hear that both our customer service team and delivery service team treated you with kindness and professionalism. We always strive to create a friendly and pleasant experience for all our customers. Thank you again for recommending Top Furniture and for considering us for your future purchases. We look forward to serving you again soon. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“This is a very nice chair. Bought for my husband who struggles to get out of a chair without arms so he is delighted with it. Very solid and well made. Excellent service too.”

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Posted 10 months ago

Thank you for your review of Top Furniture. We greatly appreciate your feedback and are thrilled to hear that you are satisfied with your purchase. Furthermore, we are thrilled to know that you found our service excellent. We strive to provide top-notch customer service and a seamless shopping experience, so your satisfaction means a lot to us. Thank you once again for choosing Top Furniture. We hope to serve you again in the future. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Perfect! Really pleased with our new chairs. Surprised by how well made they are. It was a bonus that they match our table. Thank you. I also appreciated speaking to a human to arrange delivery.”

Top Furniture 5 star review on 13th February 2024

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Posted 10 months ago

“Extent service and quality, for ordering and delivery.”

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Posted 10 months ago

Dear Anthony, thank you for taking the time to give Top Furniture a review. We appreciate your kind words regarding our service and quality. Your satisfaction is our top priority, and we are thrilled to know that we have met your expectations. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Friendly staff and very good solid furniture . This is my second time of buying oak furniture from them.”

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Posted 10 months ago

Dear Paul, thank you for your review of Top Furniture. We truly appreciate your kind words and are thrilled to hear that you found our staff friendly and our furniture of great quality. It's wonderful to have repeat customers like you, and we are grateful for your continued support. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Delivered when promised. Kept me informed of timings of delivery. Very well packaged. Delivered into house with no problem. Good quality furniture at competitive prices.”

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Posted 10 months ago

Dear Jayne, thank you for taking the time to give Top Furniture a review. We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our services. We are glad to know that your furniture was delivered on time and that we were able to keep you informed throughout the process. It's great to hear that the packaging was satisfactory and that the delivery went smoothly without any issues. Once again, thank you for your kind words. We look forward to serving you again in the future. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Good communication throughout and delivery exactly as promised very pleased with the wine rack sideboard, first class experience overall.”

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Posted 10 months ago

Dear Ray, thank you for your review of Top Furniture. We greatly appreciate your feedback and are thrilled to hear that you had a first-class experience with us. Once again, thank you for choosing Top Furniture. We look forward to serving you again soon. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Beautiful & Solid furniture, very happy so I ordered more!”

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Posted 10 months ago

Dear Nicola, thank you for your review of Top Furniture. We truly appreciate your support. Your satisfaction is of utmost importance to us, and we are glad that you are pleased with your purchase. Once again, thank you for your continued support. We look forward to serving you again soon. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Recently received my new tv unit and very happy with it. The whole process is very efficient and the quality of the furniture is great as experienced previously . Like that it comes fully assembled. No hesitation in recommending this company.”

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Posted 11 months ago

Dear Sarah, thank you for your review of Top Furniture. We truly appreciate your kind words and are thrilled to hear that you recently received your new TV unit and are happy with it. We know how convenient it is to receive furniture that comes fully assembled, and we're pleased that this feature met your expectations. Once again, thank you for recommending our company. We're really grateful for your support, and we look forward to serving you again in the future. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Good quality furniture, bought a wardrobe, 2 side tables and 2 chest of drawers Will definitely be going back. Delivery service was excellent”

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Posted 11 months ago

Thank you for your review of Top Furniture. We truly appreciate your kind feedback and are pleased to know that you are satisfied with your recent purchase. Moreover, we're delighted that our delivery service met your expectations. Customer satisfaction is our top priority, and we always aim to provide a seamless and efficient delivery experience. Thank you once again for being a loyal customer of Top Furniture. We truly value your continued support, and we look forward to serving you in the future. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Delivery arrived within time allocated. The table is of excellent quality enhancing our dining room.A good purchase.”

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Posted 11 months ago

Dear Cyril, thank you for leaving us a review for your experience with Top Furniture. We truly appreciate your kind words and support. We are pleased to hear that the delivery arrived within the allocated time and that you are happy with the quality of the table. Once again, thank you for taking the time to share your positive feedback. It means a lot to us. We look forward to serving you again in the future. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Very pleasure with my purchase. I would recommend and will be using again.”

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Posted 11 months ago

Dear Julie, thank you for your review of Top Furniture. We are thrilled to hear that you are pleased with your purchase. Your recommendation means a lot to us, and we are honoured to have your trust. Thank you once again for your kind words and for choosing Top Furniture. We look forward to serving you again in the future. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Very pleased with furniture the only.thing I would say better if they took cardboard away and assembled the furniture just thinking of the elderly”

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Posted 11 months ago

Dear Alan, thank you for your review of Top Furniture. We sincerely appreciate your kind words and the time you took to share your experience with us. Your continued support means a lot to us, and we look forward to serving you again in the future. Kind regards, Top Furniture Support Team.

Posted 9 months ago

“Very good service”

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Posted 11 months ago

“Very pleased with bedside table daughter had purchased from company before so knew quality would be good. It looks lovely.”

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Posted 11 months ago

“Very poor delivery service if you are unavailable for their one option delivery date you need to wait a longer period for an alternative date. Should that date not be convenient they charge an additional £30 for another date. It took over 6 weeks to receive our order of not more !! This lets the company down in my opinion. On that basis I would shop with them again.”

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Posted 11 months ago

Top Furniture is rated 4.8 based on 7,723 reviews